BlissPoint Analytics

Occupation AtlasFirst-Line Supervisors of Office and Administrative Support Workers

O*NET · 43-1011.00

First-Line Supervisors of Office and Administrative Support Workers

Directly supervise and coordinate the activities of clerical and administrative support workers.

Also called Accounting Administrator · Accounting Clerks Supervisor · Accounting Director · Accounting Manager · Accounting Supervisor · Accounts Payable Manager · Accounts Payable Supervisor · Accounts Receivable Manager
190 more

Accounts Receivable Supervisor · Adjustment Supervisor · Administrative Coordinator · Administrative Officer · Administrative Supervisor · Admissions Supervisor · Admitting Officer · Advertising Dispatch Clerks Supervisor · Agency Appointments Supervisor · Airline Ticket Sales and Reservations Supervisor · Animal Hospital Office Supervisor · Assembly Stock Supervisor · Audit Clerks Supervisor · Auto Club Safety Program Coordinator · Automobile Club Safety Program Coordinator · Automotive Service Advisor · Baggage Agent Supervisor · Banking Supervisor · Billing Administrator · Billing Department Supervisor · Billing Supervisor · Booking Supervisor · Bookkeepers Supervisor · Bookkeeping Clerks Supervisor · Boxing and Pressing Supervisor · Branch Office Admin · Branch Office Administrator (Branch Office Admin) · Business Manager · Business Office Manager · Call Center Director · Call Center Manager · Call Center Supervisor · Cargo Supervisor · Cashiers Supervisor · Central Office Operator Supervisor · Central Office Telephone Operators Supervisor · Central Supply Manager · Central Supply Supervisor · Central Supply Technician Supervisor · Claims Adjuster Supervisor · Claims Supervisor · Classified Advertising Supervisor · Clerical Supervisor · Clerk Supervisor · Client Success Manager · Coding Clerks Supervisor · Coin Machine Collector Supervisor · Collection Supervisor · Collections Manager · Communication Center Coordinator · Complaint Evaluation Supervisor · Computer Operations Supervisor · Contact and Service Clerks Supervisor · Correspondence Section Supervisor · Cost and Sales Record Supervisor · Cost Control Supervisor · Credit and Loan Collections Supervisor · Customer Care Manager · Customer Complaint Service Supervisor · Customer Experience Coordinator (CX Coordinator) · Customer Experience Manager · Customer Manager · Customer Records Division Supervisor · Customer Service Administrator · Customer Service Director · Customer Service Manager · Customer Service 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Supervisor · Mail Sorting Supervisor · Mail Supervisor · Mailing Manager · Mailroom Supervisor · Marking Room Supervisor · Medical Billing Manager · Medical Billing Supervisor · Meter Readers Supervisor · Money Room Supervisor · Office Admin · Office Administrator (Office Admin) · Office Coordinator · Office Manager · Office Services Supervisor · Office Supervisor · Operators School Manager · Order Takers Supervisor · Passenger Service Supervisor · Pay Station Department Manager · Payroll Administrator · Payroll Manager · Payroll Master · Payroll Supervisor · PBX Supervisor · PBX Supervisor (Private Branch Exchange Supervisor) · Personnel Clerks Supervisor · Petroleum Inspector Supervisor · Policy Change Clerks Supervisor · Postal Supervisor · Practice Manager · Production Clerks Supervisor · Production Control Supervisor · Proof Machine Operator Supervisor · Property Master · Public Message Service Supervisor · Purchasing and Claims Supervisor · Rate Supervisor · Real Estate Office Supervisor · Records Supervisor · Regulatory Administrator · Route Supervisor · Sack Department Supervisor · Safety Deposit Supervisor · Schedule Supervisor · Script Supervisor · Securities Vault Supervisor · Services Manager · Space Control Supervisor · Staff Services Manager · Statement Clerks Manager · Statement Clerks Supervisor · Steno Pool Supervisor · Stock Control Supervisor · Stock Room Manager · Stock Supervisor · Stockroom Supervisor · Support Manager · Survey Workers Supervisor · Switchboard Operator Supervisor · Tabulating Supervisor · Tariff Supervisor · Telecommunicator Supervisor · Telegraphic Typewriter Operators Supervisor · Telephone Clerks Supervisor · Telephone Information Supervisor · Telephone Operators Supervisor · Telephone Order Supervisor · Telephone Solicitor Supervisor · Teller Supervisor · Tellers Supervisor · Ticket Sales Supervisor · Timekeeping Supervisor · Toll Collector Supervisor · Tool Crib Manager · Tool Crib Supervisor · Transcribing Operators Supervisor · Travel Information Center Supervisor · Trust Accounts Supervisor · Typing Pool Supervisor · Typists Supervisor · Underwriting Clerks Supervisor · Want Ad Supervisor · Ward Service Supervisor · Warranty Administrator · Warranty Manager · Weigh Boss · Word Processing Supervisor

Job Zone 3 — Medium Preparation NeededHolland code ECS35 skills on file

Compare with another occupationCompare with Gambling Managers

Job Zone

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Zone 3: Medium Preparation Needed

Medium preparation. Vocational training, related on-the-job experience, or an associate degree, with one to two years of training that combines experience and informal instruction.

Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.

Occupational interest profile

ECSEnterprising · Conventional · Social — the three strongest interests, in order

  • E Enterprising6.90
  • C Conventional5.70
  • S Social4.33
  • R Realistic1.58
  • I Investigative1.38
  • A Artistic1.00

RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.

Education and experience

The education level respondents say the job requires, and the most common answer for experience and training.

  • High School Diploma or the equivalent23%
  • Some College Courses20%
  • Associate's Degree or other 2-year degree10%
  • Bachelor's Degree45%
  • Master's Degree1%
Related work experience
Over 4 years, up to and including 6 years (44%)
On-site or in-plant training
Up to and including 1 month (28%)
On-the-job training
Over 6 months, up to and including 1 year (40%)

Typically associated skills

All 35 O*NET skills, most important first. Importance (1–5) says how much a skill matters here; level (0–7) says how much of it the work calls for, with O*NET's example of a nearby level. Neither is a proficiency rating of a person.

  • Monitoringbasic4.04.0Level 4 looks like: Monitor a meeting and revise the agenda to ensure important topics are discussed
  • Speakingbasic4.04.0Level 4 looks like: Interview applicants to obtain personal and work history
  • Active Listeningbasic4.03.9Level 4 looks like: Answer inquiries regarding credit references
  • Social Perceptiveness4.03.9Level 4 looks like: Be aware of how a coworker's promotion will affect a work group
  • Coordination4.03.8Level 4 looks like: Work with others to put a new roof on a house
  • Reading Comprehensionbasic4.03.8Level 4 looks like: Understand an email from management describing new personnel policies
  • Critical Thinkingbasic3.93.9Level 4 looks like: Evaluate customer complaints and determine appropriate responses
  • Active Learningbasic3.83.8Level 4 looks like: Determine the impact of new menu changes on a restaurant's purchasing requirements
  • Management of Personnel Resources3.83.8Level 4 looks like: Direct the activities of a road repair crew with minimal disruption of traffic flow
  • Time Management3.83.8Level 4 looks like: Allocate the time of subordinates to projects for the coming week
  • Writingbasic3.83.8Level 4 looks like: Write an email to staff outlining new directives
  • Instructing3.83.6Level 4 looks like: Instruct a coworker in how to operate a software program
Show the other 23
  • Judgment and Decision Making3.83.1Level 4 looks like: Evaluate a loan application for degree of risk
  • Learning Strategiesbasic3.63.8Level 4 looks like: Identify an alternative approach to help trainees who are having difficulties
  • Negotiation3.63.6Level 4 looks like: Contract with a wholesaler to sell items at a given cost
  • Persuasion3.63.5Level 4 looks like: Convince a supervisor to purchase new office equipment
  • Service Orientation3.63.5Level 4 looks like: Make flight reservations for customers using an online booking site
  • Complex Problem Solving3.43.3Level 4 looks like: Redesign a floor layout to take advantage of new manufacturing techniques
  • Systems Evaluation3.13.0Level 2 looks like: Determine why estimates for the time to complete a task are overly optimistic
  • Systems Analysis3.03.0Level 2 looks like: Determine how loss of a team member will affect the completion of a job
  • Quality Control Analysis2.92.8Level 2 looks like: Inspect a draft email for errors (e.g., grammar, punctuation)
  • Mathematicsbasic2.82.8Level 2 looks like: Count the amount of change to be given to a customer
  • Management of Material Resources2.82.6Level 2 looks like: Reserve a room for a management meeting
  • Management of Financial Resources2.52.6Level 2 looks like: Use available funds to buy office supplies and record the amount of the purchase
  • Operations Analysis2.42.5Level 2 looks like: Select a printer for an office
  • Operations Monitoring2.32.0Level 2 looks like: Monitor completion times while running a computer program
  • Troubleshooting2.01.4Level 2 looks like: Identify the source of a leak by looking under a machine
  • Programming1.91.0Level 2 looks like: Write a program to sort objects in a database
  • Technology Design1.50.6
  • Operation and Control1.1—
  • Equipment Maintenance1.0—
  • Equipment Selection1.0—
  • Installation1.0—
  • Repairing1.0—
  • Sciencebasic1.0—

Tasks

19 core · 9 supplemental

What people in this occupation do, as O*NET records it, core tasks first by importance (1–5).

  1. Resolve customer complaints or answer customers' questions regarding policies and procedures.4.4
  2. Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.4.4
  3. Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.4.3
  4. Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.4.2
  5. Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.4.1
  6. Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.4.1
  7. Implement corporate or departmental policies, procedures, and service standards in conjunction with management.4.0
  8. Train or instruct employees in job duties or company policies or arrange for training to be provided.4.0
  9. Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.4.0
  10. Recruit, interview, and select employees.4.0
  11. Interpret and communicate work procedures and company policies to staff.4.0
  12. Compute figures such as balances, totals, or commissions.4.0
Show the other 16
  1. Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.4.0
  2. Coordinate activities with other supervisory personnel or with other work units or departments.3.9
  3. Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.3.9
  4. Develop or update procedures, policies, or standards.3.8
  5. Make recommendations to management concerning such issues as staffing decisions or procedural changes.3.8
  6. Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.3.7
  7. Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.3.6
  8. Develop work schedules according to budgets and workloads.4.0
  9. Analyze financial activities of establishments or departments and provide input into budget planning and preparation processes.3.9
  10. Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.3.6
  11. Keep informed of provisions of labor-management agreements and their effects on departmental operations.3.4
  12. Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.3.2
  13. Monitor inventory levels and requisition or purchase supplies as needed.3.1
  14. Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services.3.1
  15. Arrange for necessary maintenance or repair work.3.0
  16. Plan layouts of stockrooms, warehouses, or other storage areas, considering turnover, size, weight, or related factors pertaining to items stored.2.4

Knowledge

Bodies of knowledge the work draws on.

  • Administration and Management4.54.1Level 4 looks like: Monitor progress of a project to ensure timely completion
  • Customer and Personal Service4.24.9Level 4 looks like: Be responsible for 10 children at daycare
  • Administrative3.75.0Level 4 looks like: Type 30 words per minute
  • English Language3.73.8Level 4 looks like: Edit an article for a news website
  • Computers and Electronics3.34.3Level 4 looks like: Use a computer to format a document
  • Personnel and Human Resources3.23.4Level 4 looks like: Interview applicants for an administrative position
  • Economics and Accounting3.12.5Level 1 looks like: Answer billing questions from credit card customers
  • Education and Training3.03.7Level 4 looks like: Lead a quality improvement seminar
Show all 33
  • Mathematics2.93.6Level 4 looks like: Analyze data to determine areas with the highest sales
  • Law and Government2.62.5Level 1 looks like: Describe the length of a U.S. presidential term
  • Public Safety and Security2.62.2Level 1 looks like: Use a seatbelt
  • Communications and Media2.32.2Level 1 looks like: Write a thank you note
  • Production and Processing2.32.0Level 1 looks like: Put a computer back into its packing materials
  • Sales and Marketing2.32.9
  • Telecommunications2.21.5Level 1 looks like: Send an email
  • Psychology2.01.8Level 1 looks like: Monitor several children on a playground
  • Engineering and Technology1.71.5Level 1 looks like: Install a door lock
  • Transportation1.71.0Level 1 looks like: Ride a train to work
  • Therapy and Counseling1.61.2Level 1 looks like: Put ice on a sprained ankle
  • Mechanical1.50.8Level 1 looks like: Replace the filters in a furnace
  • Medicine and Dentistry1.5—
  • Sociology and Anthropology1.51.0Level 1 looks like: Identify two cultures in a story as being different
  • Design1.4—
  • Geography1.4—
  • Philosophy and Theology1.4—
  • Physics1.4—
  • Foreign Language1.3—
  • Building and Construction1.2—
  • Food Production1.2—
  • Biology1.1—
  • Chemistry1.1—
  • Fine Arts1.0—
  • History and Archeology1.0—

Abilities

Enduring capacities the work calls for.

  • Oral Comprehension4.14.0Level 4 looks like: Understand a coach's oral instructions for a sport
  • Oral Expression4.04.0Level 4 looks like: Give instructions to a lost motorist
  • Written Comprehension4.04.0Level 4 looks like: Understand an apartment lease
  • Speech Clarity3.93.8Level 4 looks like: Make stadium-wide announcements during a sporting event
  • Speech Recognition3.93.5Level 4 looks like: Identify a former customer's voice over the phone
  • Written Expression3.94.0Level 4 looks like: Write a job recommendation for a subordinate
  • Problem Sensitivity3.83.6Level 4 looks like: Notice from a subtle difference in a client's mood that something is bothering them
  • Deductive Reasoning3.63.6
Show all 52
  • Information Ordering3.63.3Level 2 looks like: Follow the correct steps to make change
  • Inductive Reasoning3.53.3Level 4 looks like: Determine the prime suspect based on crime scene evidence
  • Near Vision3.53.5Level 2 looks like: Read indicators on the dashboard of a car
  • Fluency of Ideas3.43.0Level 2 looks like: Name four different uses for a screwdriver
  • Originality3.43.4Level 4 looks like: Redesign job tasks to be interesting for employees
  • Category Flexibility3.33.0Level 3 looks like: Classify flowers according to size, color, and smell
  • Selective Attention3.02.6Level 2 looks like: Answer a business call with coworkers talking nearby
  • Far Vision2.92.9Level 2 looks like: Read a roadside billboard
  • Time Sharing2.92.9Level 3 looks like: Watch street signs while driving at 30 miles an hour
  • Auditory Attention2.82.4Level 2 looks like: Listen to a lecture while people nearby are talking
  • Flexibility of Closure2.82.4Level 2 looks like: Detect that your phone is ringing while at a concert
  • Mathematical Reasoning2.82.8
  • Finger Dexterity2.62.1Level 2 looks like: Put coins in a parking meter
  • Number Facility2.62.9Level 3 looks like: Calculate a discounted price
  • Perceptual Speed2.62.6Level 2 looks like: Sort mail according to ZIP codes with no time pressure
  • Speed of Closure2.62.4Level 3 looks like: Recognize a song after hearing only the first few notes
  • Visualization2.62.6Level 2 looks like: Imagine how to place paper in a printer so that the letterhead comes out on top
  • Hearing Sensitivity2.52.0Level 2 looks like: Notice a doorbell ringing
  • Memorization2.52.5Level 1 looks like: Remember the number on your bus to be sure you get back on the right one
  • Visual Color Discrimination2.11.9Level 1 looks like: Separate laundry into colors and whites
  • Depth Perception1.91.4Level 2 looks like: Merge a car into traffic on a city street
  • Multilimb Coordination1.80.9
  • Trunk Strength1.60.9
  • Dynamic Strength1.50.6
  • Extent Flexibility1.50.6
  • Manual Dexterity1.50.5Level 1 looks like: Screw a light bulb into a light socket
  • Static Strength1.50.6Level 1 looks like: Push an empty shopping cart
  • Wrist-Finger Speed1.50.5
  • Arm-Hand Steadiness1.40.6
  • Gross Body Coordination1.40.4
  • Stamina1.40.5Level 1 looks like: Walk 1/4 mile
  • Explosive Strength1.3—
  • Gross Body Equilibrium1.3—
  • Control Precision1.0—
  • Dynamic Flexibility1.0—
  • Glare Sensitivity1.0—
  • Night Vision1.0—
  • Peripheral Vision1.0—
  • Rate Control1.0—
  • Reaction Time1.0—
  • Response Orientation1.0—
  • Sound Localization1.0—
  • Spatial Orientation1.0—
  • Speed of Limb Movement1.0—

Work activities

Kinds of activity the work is made of.

  • Working with Computers4.53.8Level 4 looks like: Write software for keeping track of parts in inventory
  • Getting Information4.33.8Level 4 looks like: Review a budget
  • Communicating with Supervisors, Peers, or Subordinates4.24.4Level 4 looks like: Report the results of a sales meeting to a supervisor
  • Making Decisions and Solving Problems4.24.2Level 4 looks like: Select the location for a major retail store
  • Processing Information4.24.7Level 4 looks like: Calculate the adjustments for insurance claims
  • Analyzing Data or Information4.04.0Level 4 looks like: Determine the interest cost to finance a new building
  • Coaching and Developing Others4.04.6Level 4 looks like: Provide on-the-job training for administrative workers
  • Documenting/Recording Information4.03.4Level 4 looks like: Document the results of a crime scene investigation
Show all 41
  • Evaluating Information to Determine Compliance with Standards4.04.0Level 4 looks like: Evaluate a complicated insurance claim for compliance with policy terms
  • Identifying Objects, Actions, and Events4.03.6Level 4 looks like: Judge the suitability of food products for an event
  • Resolving Conflicts and Negotiating with Others3.94.7Level 4 looks like: Get two subordinates to agree about vacation schedules
  • Monitoring Processes, Materials, or Surroundings3.83.9Level 4 looks like: Test electrical circuits
  • Staffing Organizational Units3.83.9Level 4 looks like: Interview candidates for a sales position and make hiring recommendations
  • Developing and Building Teams3.73.6Level 4 looks like: Lead an assembly team in an automobile plant
  • Establishing and Maintaining Interpersonal Relationships3.74.6Level 4 looks like: Maintain good working relationships with almost all coworkers and clients
  • Guiding, Directing, and Motivating Subordinates3.74.3Level 4 looks like: Manage a small team of employees in a dynamic workplace
  • Judging the Qualities of Objects, Services, or People3.73.9Level 4 looks like: Determine the value of property lost in a fire
  • Monitoring and Controlling Resources3.73.9Level 4 looks like: Work as a chef responsible for ordering food for the menu
  • Organizing, Planning, and Prioritizing Work3.74.8Level 4 looks like: Plan and adjust a personal to-do list according to changing demands
  • Updating and Using Relevant Knowledge3.74.2Level 4 looks like: Keep current on changes in maintenance procedures for repairing sports cars
  • Communicating with People Outside the Organization3.63.9Level 4 looks like: Present information to potential clients about available services
  • Coordinating the Work and Activities of Others3.64.2Level 4 looks like: Organize the cleanup crew after a major sporting event
  • Thinking Creatively3.63.8Level 4 looks like: Adapt popular music for a high school marching band
  • Training and Teaching Others3.63.7Level 4 looks like: Teach a social sciences course to high school students
  • Developing Objectives and Strategies3.53.3Level 4 looks like: Develop the plan to complete the merger of two organizations over a 3-year period
  • Performing Administrative Activities3.53.6Level 4 looks like: Complete tax forms for a small business
  • Providing Consultation and Advice to Others3.53.9Level 4 looks like: Recommend a new software package to increase operational efficiency
  • Interpreting the Meaning of Information for Others3.43.1Level 4 looks like: Interpret how foreign tax laws apply to U.S. exports
  • Scheduling Work and Activities3.34.2Level 4 looks like: Prepare the work schedule for salesclerks in a large retail store
  • Assisting and Caring for Others3.23.6Level 4 looks like: Help a medical patient find in-home assistance or healthcare
  • Performing for or Working Directly with the Public3.13.1Level 4 looks like: Sell shoes in a crowded shoe store
  • Estimating the Quantifiable Characteristics of Products, Events, or Information3.02.9
  • Inspecting Equipment, Structures, or Materials3.03.0Level 4 looks like: Inspect equipment in a chemical processing plant
  • Handling and Moving Objects2.72.6
  • Performing General Physical Activities2.72.6
  • Selling or Influencing Others2.42.6
  • Controlling Machines and Processes2.32.3Level 1 looks like: Operate a cash register
  • Operating Vehicles, Mechanized Devices, or Equipment1.91.3Level 1 looks like: Drive a car
  • Repairing and Maintaining Electronic Equipment1.91.4Level 1 looks like: Use display settings to adjust a television picture
  • Repairing and Maintaining Mechanical Equipment1.81.5Level 1 looks like: Make simple, external adjustments to a door hinge with ordinary hand tools
  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment1.40.9Level 1 looks like: Specify the lighting for a work area

Work context

The conditions most characteristic of the work, on O*NET's 1–5 context scale.

  • Face-to-Face Discussions with Individuals and Within Teams4.9
  • Telephone Conversations4.9
  • Contact With Others4.7
  • E-Mail4.6
  • Work With or Contribute to a Work Group or Team4.5
  • Determine Tasks, Priorities and Goals4.4
  • Work Outcomes and Results of Other Workers4.4
  • Spend Time Sitting4.3
  • Importance of Being Exact or Accurate4.2
  • Coordinate or Lead Others in Accomplishing Work Activities4.1

Technology

88 tools

Software used in this work. In demand: among the tools job postings for this occupation name most. Hot: often named in job postings across the economy.

In demand (4)

  • Microsoft Excelhot
  • Microsoft Office softwarehot
  • Microsoft Outlookhot
  • Microsoft PowerPointhot

Hot (23; 4 more marked hot above)

  • Adobe Acrobat
  • Apple macOS
  • Facebook
  • Google Docs
  • Henry Schein Dentrix
  • IBM SPSS Statistics
  • Intuit QuickBooks
  • MEDITECH software
  • Microsoft Access
  • Microsoft Project
  • Microsoft SharePoint
  • Microsoft Teams
  • Microsoft Visio
  • Microsoft Windows
  • Microsoft Word
  • Mozilla Firefox
  • Oracle Database
  • Oracle PeopleSoft
  • Salesforce software
  • SAP software
  • Slack
  • Tableau
  • Yardi software
Other tools (61)
  • ADP Workforce Now
  • Blackbaud The Raiser's Edge
  • Blackboard software
  • Bookkeeping software
  • Citrix cloud computing software
  • Contract management software
  • Data entry software
  • Database software
  • Delphi Technology
  • Document management system software
  • Dropbox
  • Evernote
  • FileMaker Pro
  • Fund accounting software
  • Google Drive
  • GroupMe
  • Handheld computer device software
  • HCSS HeavyBid
  • HCSS HeavyJob
  • Healthcare common procedure coding system HCPCS
  • Human resource management software HRMS
  • IBM Cognos Impromptu
  • IBM Domino
  • IBM Notes
  • JamBoard
  • LexisNexis
  • LogMeIn GoToMeeting
  • Loom
  • Medical condition coding software
  • Medical procedure coding software
  • Microsoft Dynamics
  • Microsoft Dynamics GP
  • Microsoft Exchange
  • Microsoft Internet Explorer
  • Microsoft Publisher
  • MicroStrategy
  • Minitab
  • Nearpod
  • NetSuite ERP
  • NortonLifeLock cybersecurity software
  • Oracle E-Business Suite Financials
  • Oracle Eloqua
  • Oracle Fusion Applications
  • Oracle Hyperion
  • Oracle JD Edwards EnterpriseOne
  • Oracle PeopleSoft Financials
  • Oracle Taleo
  • Padlet
  • Payroll software
  • Qlik Tech QlikView
  • Quicken
  • Sage 50 Accounting
  • SAP Business Objects
  • SAP Crystal Reports
  • Screencastify
  • SmugMug Flickr
  • Social media sites
  • Tax software
  • Web browser software
  • Work scheduling software
  • YouTube

Related occupations

O*NET's own list of the occupations most related to this one, closest first.

  1. First-Line Supervisors of Non-Retail Sales Workers
  2. First-Line Supervisors of Mechanics, Installers, and Repairers
  3. First-Line Supervisors of Passenger Attendants
  4. First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
  5. First-Line Supervisors of Housekeeping and Janitorial Workers
  6. Administrative Services Managers
  7. First-Line Supervisors of Production and Operating Workers
  8. First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
  9. First-Line Supervisors of Material-Moving Machine and Vehicle Operators
  10. First-Line Supervisors of Construction Trades and Extraction Workers

ESCO equivalents

From the official ESCO–O*NET crosswalk, strongest match first. A broader occupation takes in this one; a narrower one is a part of it.

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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.