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Occupation AtlasFirst-Line Supervisors of Helpers, Laborers, and Material Movers, Hand

O*NET · 53-1042.00

First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand

Directly supervise and coordinate the activities of helpers, laborers, or material movers, hand.

Also called Agency Operator · Aircraft Cleaning Supervisor · Boat and Plant Utility Supervisor · Building Materials Supervisor · Car Cleaning Supervisor · Car Wash Supervisor · Carpenter Labor Supervisor · Chute Boss
68 more

Circus Supervisor · Circus Train Supervisor · Cleaning Supervisor · Dock Boss · Field Pipe Lines Supervisor · Floor Supervisor · Freight Loading Supervisor · Gang Boss · Gang Supervisor · Garbage Collector Supervisor · Gas Pumping Station Supervisor · Grading Supervisor · Grip Boss · Hatch Boss · Hatch Supervisor · Hub Supervisor · Inventory Control Supervisor · Inventory Supervisor · Labor Supervisor · Labor Utilization Superintendent · Load Out Supervisor · Loading and Unloading Supervisor · Local Sort Supervisor · Mail Handlers Supervisor · Material Handling Crew Supervisor · Material Handling Warehouse Supervisor · Materials Supervisor · Night Warehouse Supervisor · Outbound Warehouse Supervisor · Package Center Supervisor · Package Supervisor · Packaging Supervisor · Parking Lot Supervisor · Platform Material Handler Manager · Platform Material Handling Supervisor · Preload Supervisor · Pumping Supervisor · Reactor Fueling Supervisor · Receiving Manager · Receiving Supervisor · Recycling Manager · Recycling Operator · Refuse Collector Supervisor · Rigger Supervisor · Scrap Prep Supervisor · Scrap Preparation Supervisor (Scrap Prep Supervisor) · Shipping and Receiving Coordinator · Shipping Manager · Shipping Supervisor · Stevedoring Superintendent · Stevedoring Supervisor · Tank Cleaning Supervisor · Terminal Operations Manager · Trash Collector Supervisor · Warehouse Coordinator · Warehouse Foreman · Warehouse Inventory Coordinator · Warehouse Manager · Warehouse Operations Manager (Warehouse Ops Manager) · Warehouse Operations Supervisor · Warehouse Ops Manager · Warehouse Shift Manager · Warehouse Shift Supervisor · Warehouse Supervisor · Warehousing Industry Supervisor · Yard Coordinator · Yard Foreman · Yard Supervisor

Job Zone 2 — Some Preparation NeededHolland code ECS35 skills on file

Compare with another occupationCompare with Recycling Coordinators

Job Zone

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Zone 2: Some Preparation Needed

Some preparation. Usually a high school diploma, some previous work-related skill or experience, and a few months to a year of training with experienced workers.

Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.

Occupational interest profile

ECSEnterprising · Conventional · Social — the three strongest interests, in order

  • E Enterprising6.16
  • C Conventional4.88
  • S Social3.73
  • R Realistic3.38
  • I Investigative1.13
  • A Artistic1.11

RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.

Education and experience

The education level respondents say the job requires, and the most common answer for experience and training.

  • High School Diploma or the equivalent35%
  • Post-Secondary Certificate21%
  • Some College Courses31%
  • Associate's Degree or other 2-year degree4%
  • Bachelor's Degree9%
Related work experience
Over 2 years, up to and including 4 years (36%)
On-site or in-plant training
Over 6 months, up to and including 1 year (32%)
On-the-job training
Over 6 months, up to and including 1 year (31%)

Typically associated skills

All 35 O*NET skills, most important first. Importance (1–5) says how much a skill matters here; level (0–7) says how much of it the work calls for, with O*NET's example of a nearby level. Neither is a proficiency rating of a person.

  • Coordination3.83.8Level 4 looks like: Work with others to put a new roof on a house
  • Management of Personnel Resources3.63.8Level 4 looks like: Direct the activities of a road repair crew with minimal disruption of traffic flow
  • Speakingbasic3.63.8Level 4 looks like: Interview applicants to obtain personal and work history
  • Active Listeningbasic3.53.8Level 4 looks like: Answer inquiries regarding credit references
  • Critical Thinkingbasic3.43.6Level 4 looks like: Evaluate customer complaints and determine appropriate responses
  • Time Management3.43.6Level 4 looks like: Allocate the time of subordinates to projects for the coming week
  • Monitoringbasic3.43.5Level 4 looks like: Monitor a meeting and revise the agenda to ensure important topics are discussed
  • Complex Problem Solving3.43.0Level 2 looks like: Lay out tools to complete a job
  • Reading Comprehensionbasic3.13.5Level 4 looks like: Understand an email from management describing new personnel policies
  • Writingbasic3.13.1Level 4 looks like: Write an email to staff outlining new directives
  • Instructing3.13.0Level 2 looks like: Instruct a new employee in the use of a timekeeping system
  • Judgment and Decision Making3.13.0Level 2 looks like: Decide how scheduling a break will affect work flow
Show the other 23
  • Social Perceptiveness3.03.4Level 4 looks like: Be aware of how a coworker's promotion will affect a work group
  • Learning Strategiesbasic3.03.3Level 4 looks like: Identify an alternative approach to help trainees who are having difficulties
  • Negotiation3.03.0Level 2 looks like: Present justification to a manager for altering a work schedule
  • Persuasion2.93.1Level 4 looks like: Convince a supervisor to purchase new office equipment
  • Systems Evaluation2.92.9Level 2 looks like: Determine why estimates for the time to complete a task are overly optimistic
  • Active Learningbasic2.83.0Level 2 looks like: Think about the implications of a news article for job opportunities
  • Operations Monitoring2.82.8Level 2 looks like: Monitor completion times while running a computer program
  • Service Orientation2.82.8Level 2 looks like: Ask customers if they would like a cup of coffee
  • Systems Analysis2.62.8Level 2 looks like: Determine how loss of a team member will affect the completion of a job
  • Quality Control Analysis2.42.4Level 2 looks like: Inspect a draft email for errors (e.g., grammar, punctuation)
  • Management of Material Resources2.32.4Level 2 looks like: Reserve a room for a management meeting
  • Mathematicsbasic2.32.1Level 2 looks like: Count the amount of change to be given to a customer
  • Management of Financial Resources2.12.3Level 2 looks like: Use available funds to buy office supplies and record the amount of the purchase
  • Operation and Control2.12.1Level 2 looks like: Navigate the settings on an office printer to print on both sides of the paper
  • Troubleshooting2.01.4Level 2 looks like: Identify the source of a leak by looking under a machine
  • Operations Analysis1.81.6Level 2 looks like: Select a printer for an office
  • Equipment Selection1.81.1Level 2 looks like: Select a tool to adjust a loose part on a bicycle
  • Equipment Maintenance1.50.9
  • Repairing1.50.9
  • Technology Design1.50.6
  • Sciencebasic1.40.5
  • Programming1.3—
  • Installation1.0—

Tasks

18 core · 6 supplemental

What people in this occupation do, as O*NET records it, core tasks first by importance (1–5).

  1. Maintain a safe working environment by monitoring safety procedures and equipment.4.5
  2. Collaborate with workers and managers to solve work-related problems.4.4
  3. Review work throughout the work process and at completion to ensure that it has been performed properly.4.4
  4. Inform designated employees or departments of items loaded or problems encountered.4.1
  5. Prepare and maintain work records and reports of information such as employee time and wages, daily receipts, or inspection results.4.1
  6. Inspect equipment for wear and for conformance to specifications.4.1
  7. Plan work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.4.0
  8. Transmit and explain work orders to laborers.4.0
  9. Check specifications of materials loaded or unloaded against information contained in work orders.3.9
  10. Perform the same work duties as those supervised, or perform more difficult or skilled tasks or assist in their performance.3.9
  11. Conduct staff meetings to relay general information or to address specific topics, such as safety.3.9
  12. Counsel employees in work-related activities, personal growth, or career development.3.9
Show the other 12
  1. Assess training needs of staff and arrange for or provide appropriate instruction.3.9
  2. Estimate material, time, and staffing requirements for a given project, based on work orders, job specifications, and experience.3.9
  3. Participate in the hiring process by reviewing credentials, conducting interviews, or making hiring decisions or recommendations.3.9
  4. Resolve personnel problems, complaints, or formal grievances when possible, or refer them to higher-level supervisors for resolution.3.8
  5. Recommend or initiate personnel actions, such as promotions, transfers, or disciplinary measures.3.8
  6. Evaluate employee performance and prepare performance appraisals.3.7
  7. Examine freight to determine loading sequences.4.4
  8. Schedule times of shipment and modes of transportation for materials.4.0
  9. Inventory supplies and requisition or purchase additional items, as necessary.4.0
  10. Quote prices to customers.3.8
  11. Provide assistance in balancing books, tracking, monitoring, or projecting a unit's budget needs, and in developing unit policies and procedures.3.7
  12. Inspect job sites to determine the extent of maintenance or repairs needed.3.7

Knowledge

Bodies of knowledge the work draws on.

  • Customer and Personal Service3.54.1Level 4 looks like: Be responsible for 10 children at daycare
  • Production and Processing3.53.5Level 4 looks like: Supervise an appliance assembly line
  • Administration and Management3.43.0Level 4 looks like: Monitor progress of a project to ensure timely completion
  • Mechanical3.33.8Level 4 looks like: Replace a valve on a steam pipe
  • Computers and Electronics3.23.3Level 4 looks like: Use a computer to format a document
  • English Language3.22.8
  • Education and Training3.14.1Level 4 looks like: Lead a quality improvement seminar
  • Mathematics3.13.2Level 4 looks like: Analyze data to determine areas with the highest sales
Show all 33
  • Public Safety and Security3.13.1Level 4 looks like: Inspect a building site for safety violations
  • Communications and Media2.72.5Level 1 looks like: Write a thank you note
  • Psychology2.72.8
  • Transportation2.72.8
  • Administrative2.62.8
  • Engineering and Technology2.63.1Level 4 looks like: Design a custom office chair
  • Personnel and Human Resources2.52.8
  • Design2.42.5Level 1 looks like: Draw a straight line 4 3/16 inches long
  • Telecommunications2.41.8Level 1 looks like: Send an email
  • Chemistry2.32.8
  • Law and Government2.01.6Level 1 looks like: Describe the length of a U.S. presidential term
  • Physics2.02.0Level 1 looks like: Use a crowbar to pry open a box
  • Economics and Accounting1.91.4Level 1 looks like: Answer billing questions from credit card customers
  • Sales and Marketing1.91.6Level 1 looks like: Sell cakes at a bake sale
  • Geography1.81.7Level 1 looks like: Know the capital of the United States
  • Foreign Language1.60.7Level 1 looks like: Say "please" and "thank you" in a foreign language
  • Biology1.5—
  • Therapy and Counseling1.51.0Level 1 looks like: Put ice on a sprained ankle
  • Building and Construction1.40.9Level 1 looks like: Choose the proper type of wood for adding a deck onto a house
  • Philosophy and Theology1.3—
  • Fine Arts1.2—
  • Sociology and Anthropology1.2—
  • Food Production1.1—
  • Medicine and Dentistry1.1—
  • History and Archeology1.0—

Abilities

Enduring capacities the work calls for.

  • Oral Comprehension4.04.0Level 4 looks like: Understand a coach's oral instructions for a sport
  • Oral Expression4.04.0Level 4 looks like: Give instructions to a lost motorist
  • Speech Clarity3.83.1Level 4 looks like: Make stadium-wide announcements during a sporting event
  • Speech Recognition3.83.4Level 4 looks like: Identify a former customer's voice over the phone
  • Written Comprehension3.83.8Level 4 looks like: Understand an apartment lease
  • Deductive Reasoning3.63.8
  • Problem Sensitivity3.53.6Level 4 looks like: Notice from a subtle difference in a client's mood that something is bothering them
  • Inductive Reasoning3.43.1Level 4 looks like: Determine the prime suspect based on crime scene evidence
Show all 52
  • Near Vision3.33.1Level 2 looks like: Read indicators on the dashboard of a car
  • Information Ordering3.13.4Level 2 looks like: Follow the correct steps to make change
  • Selective Attention3.13.0Level 2 looks like: Answer a business call with coworkers talking nearby
  • Written Expression3.13.3Level 4 looks like: Write a job recommendation for a subordinate
  • Category Flexibility3.03.0Level 3 looks like: Classify flowers according to size, color, and smell
  • Far Vision3.03.0Level 2 looks like: Read a roadside billboard
  • Manual Dexterity3.03.0Level 4 looks like: Pack oranges in crates as quickly as possible
  • Arm-Hand Steadiness2.92.6Level 2 looks like: Light a candle
  • Fluency of Ideas2.93.0Level 2 looks like: Name four different uses for a screwdriver
  • Time Sharing2.92.9Level 3 looks like: Watch street signs while driving at 30 miles an hour
  • Visualization2.93.0Level 2 looks like: Imagine how to place paper in a printer so that the letterhead comes out on top
  • Auditory Attention2.82.6Level 2 looks like: Listen to a lecture while people nearby are talking
  • Control Precision2.62.6Level 2 looks like: Adjust a room light with a dimmer switch
  • Finger Dexterity2.62.8Level 2 looks like: Put coins in a parking meter
  • Flexibility of Closure2.62.6Level 2 looks like: Detect that your phone is ringing while at a concert
  • Originality2.63.0Level 2 looks like: Use a credit card to open a locked door
  • Trunk Strength2.62.9Level 2 looks like: Sit up in an office chair
  • Perceptual Speed2.52.4Level 2 looks like: Sort mail according to ZIP codes with no time pressure
  • Speed of Closure2.52.1Level 3 looks like: Recognize a song after hearing only the first few notes
  • Number Facility2.42.4Level 3 looks like: Calculate a discounted price
  • Depth Perception2.32.0Level 2 looks like: Merge a car into traffic on a city street
  • Extent Flexibility2.32.4Level 2 looks like: Reach to adjust the radio in a car
  • Mathematical Reasoning2.32.1Level 1 looks like: Determine how much 20 oranges will cost when they are priced at 5 for 4 dollars
  • Multilimb Coordination2.32.3Level 2 looks like: Row a boat
  • Static Strength2.32.4Level 1 looks like: Push an empty shopping cart
  • Dynamic Strength2.12.0Level 2 looks like: Use pruning shears to trim a bush
  • Memorization2.12.0Level 1 looks like: Remember the number on your bus to be sure you get back on the right one
  • Peripheral Vision2.11.4Level 2 looks like: Keep in step while marching in a band
  • Rate Control2.12.1Level 1 looks like: Ride a bicycle alongside a jogger
  • Reaction Time2.12.1Level 2 looks like: Start to slow down the car when a traffic light turns yellow
  • Spatial Orientation2.11.4Level 2 looks like: Use the floor plan to locate a store in a mall
  • Gross Body Coordination2.02.0Level 2 looks like: Get in and out of a truck
  • Gross Body Equilibrium2.01.4Level 2 looks like: Stand on a ladder
  • Hearing Sensitivity2.01.9Level 2 looks like: Notice a doorbell ringing
  • Response Orientation2.01.9Level 2 looks like: When a doorbell and phone ring at the same time, quickly select which to answer first
  • Sound Localization2.01.3Level 2 looks like: Listen to a sound system to determine which speaker is working
  • Stamina2.02.0Level 1 looks like: Walk 1/4 mile
  • Visual Color Discrimination2.01.9Level 1 looks like: Separate laundry into colors and whites
  • Glare Sensitivity1.91.4Level 2 looks like: Drive on a familiar road on a cloudy day
  • Explosive Strength1.81.1Level 2 looks like: Hit a nail with a hammer
  • Night Vision1.80.9
  • Speed of Limb Movement1.60.6
  • Wrist-Finger Speed1.60.9
  • Dynamic Flexibility1.50.5

Work activities

Kinds of activity the work is made of.

  • Getting Information4.44.6Level 4 looks like: Review a budget
  • Communicating with Supervisors, Peers, or Subordinates4.24.7Level 4 looks like: Report the results of a sales meeting to a supervisor
  • Making Decisions and Solving Problems4.04.5Level 4 looks like: Select the location for a major retail store
  • Monitoring Processes, Materials, or Surroundings4.05.0Level 4 looks like: Test electrical circuits
  • Identifying Objects, Actions, and Events3.94.3Level 4 looks like: Judge the suitability of food products for an event
  • Judging the Qualities of Objects, Services, or People3.94.4Level 4 looks like: Determine the value of property lost in a fire
  • Updating and Using Relevant Knowledge3.94.4Level 4 looks like: Keep current on changes in maintenance procedures for repairing sports cars
  • Working with Computers3.93.8Level 4 looks like: Write software for keeping track of parts in inventory
Show all 41
  • Coaching and Developing Others3.84.5Level 4 looks like: Provide on-the-job training for administrative workers
  • Organizing, Planning, and Prioritizing Work3.84.6Level 4 looks like: Plan and adjust a personal to-do list according to changing demands
  • Developing and Building Teams3.74.3Level 4 looks like: Lead an assembly team in an automobile plant
  • Guiding, Directing, and Motivating Subordinates3.74.6Level 4 looks like: Manage a small team of employees in a dynamic workplace
  • Training and Teaching Others3.74.2Level 4 looks like: Teach a social sciences course to high school students
  • Documenting/Recording Information3.63.2Level 4 looks like: Document the results of a crime scene investigation
  • Evaluating Information to Determine Compliance with Standards3.63.9Level 4 looks like: Evaluate a complicated insurance claim for compliance with policy terms
  • Inspecting Equipment, Structures, or Materials3.64.2Level 4 looks like: Inspect equipment in a chemical processing plant
  • Scheduling Work and Activities3.53.7Level 4 looks like: Prepare the work schedule for salesclerks in a large retail store
  • Coordinating the Work and Activities of Others3.44.0Level 4 looks like: Organize the cleanup crew after a major sporting event
  • Developing Objectives and Strategies3.43.5Level 4 looks like: Develop the plan to complete the merger of two organizations over a 3-year period
  • Establishing and Maintaining Interpersonal Relationships3.44.4Level 4 looks like: Maintain good working relationships with almost all coworkers and clients
  • Interpreting the Meaning of Information for Others3.43.3Level 4 looks like: Interpret how foreign tax laws apply to U.S. exports
  • Performing Administrative Activities3.43.5Level 4 looks like: Complete tax forms for a small business
  • Processing Information3.43.7Level 4 looks like: Calculate the adjustments for insurance claims
  • Resolving Conflicts and Negotiating with Others3.44.5Level 4 looks like: Get two subordinates to agree about vacation schedules
  • Analyzing Data or Information3.33.8Level 4 looks like: Determine the interest cost to finance a new building
  • Communicating with People Outside the Organization3.33.6Level 4 looks like: Present information to potential clients about available services
  • Estimating the Quantifiable Characteristics of Products, Events, or Information3.33.3Level 4 looks like: Estimate the time required to evacuate a city in the event of a major disaster
  • Monitoring and Controlling Resources3.24.1Level 4 looks like: Work as a chef responsible for ordering food for the menu
  • Thinking Creatively3.23.6Level 4 looks like: Adapt popular music for a high school marching band
  • Handling and Moving Objects3.14.3Level 4 looks like: Arrange books in a library
  • Assisting and Caring for Others3.02.7
  • Operating Vehicles, Mechanized Devices, or Equipment2.92.9
  • Providing Consultation and Advice to Others2.93.4Level 4 looks like: Recommend a new software package to increase operational efficiency
  • Repairing and Maintaining Mechanical Equipment2.92.9
  • Controlling Machines and Processes2.83.2Level 4 looks like: Operate a drilling rig
  • Staffing Organizational Units2.72.6
  • Performing General Physical Activities2.63.0Level 4 looks like: Paint the outside of a house
  • Repairing and Maintaining Electronic Equipment2.52.6
  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment2.42.2Level 1 looks like: Specify the lighting for a work area
  • Selling or Influencing Others2.21.9Level 1 looks like: Convince a coworker to assist with an assignment
  • Performing for or Working Directly with the Public2.01.9Level 1 looks like: Check tickets at a concert

Work context

The conditions most characteristic of the work, on O*NET's 1–5 context scale.

  • Face-to-Face Discussions with Individuals and Within Teams5.0
  • Contact With Others4.9
  • E-Mail4.9
  • Frequency of Decision Making4.9
  • Telephone Conversations4.9
  • Work With or Contribute to a Work Group or Team4.9
  • Health and Safety of Other Workers4.7
  • Work Outcomes and Results of Other Workers4.7
  • Freedom to Make Decisions4.6
  • Importance of Being Exact or Accurate4.6

Technology

15 tools

Software used in this work. In demand: among the tools job postings for this occupation name most. Hot: often named in job postings across the economy.

In demand (8)

  • Microsoft Excelhot
  • Microsoft Office softwarehot
  • Microsoft Outlookhot
  • Microsoft PowerPointhot
  • Microsoft Wordhot
  • SAP softwarehot
  • Inventory management systems
  • Warehouse management system WMS

Hot (2; 6 more marked hot above)

  • Microsoft Access
  • Oracle Database
Other tools (5)
  • Corel WordPerfect Office Suite
  • Employee scheduling software
  • Inventory control software
  • Sage ERP Accpac
  • Time and attendance software

Related occupations

O*NET's own list of the occupations most related to this one, closest first.

  1. First-Line Supervisors of Mechanics, Installers, and Repairers
  2. First-Line Supervisors of Production and Operating Workers
  3. First-Line Supervisors of Material-Moving Machine and Vehicle Operators
  4. First-Line Supervisors of Construction Trades and Extraction Workers
  5. First-Line Supervisors of Passenger Attendants
  6. First-Line Supervisors of Office and Administrative Support Workers
  7. First-Line Supervisors of Farming, Fishing, and Forestry Workers
  8. First-Line Supervisors of Housekeeping and Janitorial Workers
  9. First-Line Supervisors of Non-Retail Sales Workers
  10. First-Line Supervisors of Security Workers

ESCO equivalents

From the official ESCO–O*NET crosswalk, strongest match first. A broader occupation takes in this one; a narrower one is a part of it.

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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.