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Occupation AtlasProperty, Real Estate, and Community Association Managers

O*NET · 11-9141.00

Property, Real Estate, and Community Association Managers

Plan, direct, or coordinate the selling, buying, leasing, or governance activities of commercial, industrial, or residential real estate properties. Includes managers of homeowner and condominium associations, rented or leased housing units, buildings, or land (including rights-of-way).

Also called Apartment Community Manager · Apartment House Manager · Apartment Manager · Apartment Property Manager · Building Rental Manager · Building Rental Superintendent · Building Superintendent · Commercial Property Manager
39 more

Community Association Manager · Community Manager · Condominium Association Manager · Condominium Manager · District Manager · Homeowner Association Manager · Housing Director · Housing Manager · Housing Project Manager · Land Acquisition Manager · Land Developer · Land Development Manager · Land Leases and Rentals Manager · Landlady · Landlord · Landman · Lease Administration Supervisor · Lease Administrator · Lease Buyer · Lease Operator · Leaser · Leasing Manager · Leasing Property Manager · Mall Manager · Mobile Home Park Manager · Multifamily Project Manager · Occupancy Specialist · Onsite Manager · Property Admin · Property Administrator (Property Admin) · Property Manager · Public Events Facilities Rental Manager · Public Housing Manager · Real Estate Manager · Regional Property Manager · Rental Manager · Resident Manager · Territory Manager · Trailer Park Manager

Job Zone 4 — Considerable Preparation NeededHolland code ECS35 skills on file

Compare with another occupationCompare with Wind Energy Development Managers

Job Zone

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Zone 4: Considerable Preparation Needed

Considerable preparation. Usually a bachelor's degree plus several years of work-related experience, knowledge, or training.

Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.

Occupational interest profile

ECSEnterprising · Conventional · Social — the three strongest interests, in order

  • E Enterprising6.67
  • C Conventional5.26
  • S Social3.53
  • R Realistic3.28
  • I Investigative2.11
  • A Artistic1.69

RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.

Education and experience

The education level respondents say the job requires, and the most common answer for experience and training.

  • High School Diploma or the equivalent11%
  • Some College Courses15%
  • Associate's Degree or other 2-year degree22%
  • Bachelor's Degree48%
  • Post-Baccalaureate Certificate4%
Related work experience
Over 2 years, up to and including 4 years (44%)
On-site or in-plant training
Over 2 years, up to and including 4 years (26%)
On-the-job training
Anything beyond short demonstration, up to and including 1 month (19%)

Typically associated skills

All 35 O*NET skills, most important first. Importance (1–5) says how much a skill matters here; level (0–7) says how much of it the work calls for, with O*NET's example of a nearby level. Neither is a proficiency rating of a person.

  • Reading Comprehensionbasic4.04.0Level 4 looks like: Understand an email from management describing new personnel policies
  • Speakingbasic4.04.0Level 4 looks like: Interview applicants to obtain personal and work history
  • Active Listeningbasic3.94.0Level 4 looks like: Answer inquiries regarding credit references
  • Critical Thinkingbasic3.94.0Level 4 looks like: Evaluate customer complaints and determine appropriate responses
  • Writingbasic3.84.0Level 4 looks like: Write an email to staff outlining new directives
  • Coordination3.83.8Level 4 looks like: Work with others to put a new roof on a house
  • Negotiation3.63.6Level 4 looks like: Contract with a wholesaler to sell items at a given cost
  • Social Perceptiveness3.53.4Level 4 looks like: Be aware of how a coworker's promotion will affect a work group
  • Monitoringbasic3.43.4Level 4 looks like: Monitor a meeting and revise the agenda to ensure important topics are discussed
  • Management of Financial Resources3.33.6Level 4 looks like: Prepare and manage a budget for a short-term project
  • Judgment and Decision Making3.33.4Level 4 looks like: Evaluate a loan application for degree of risk
  • Management of Personnel Resources3.33.3Level 4 looks like: Direct the activities of a road repair crew with minimal disruption of traffic flow
Show the other 23
  • Persuasion3.13.8Level 4 looks like: Convince a supervisor to purchase new office equipment
  • Time Management3.13.5Level 4 looks like: Allocate the time of subordinates to projects for the coming week
  • Active Learningbasic3.13.4Level 4 looks like: Determine the impact of new menu changes on a restaurant's purchasing requirements
  • Management of Material Resources3.13.4Level 4 looks like: Evaluate an annual uniform service contract for delivery drivers
  • Complex Problem Solving3.03.0Level 2 looks like: Lay out tools to complete a job
  • Mathematicsbasic3.03.0Level 2 looks like: Count the amount of change to be given to a customer
  • Service Orientation3.03.0Level 2 looks like: Ask customers if they would like a cup of coffee
  • Instructing2.83.0Level 2 looks like: Instruct a new employee in the use of a timekeeping system
  • Learning Strategiesbasic2.83.0Level 2 looks like: Learn a different method of completing a task from a coworker
  • Systems Analysis2.32.3Level 2 looks like: Determine how loss of a team member will affect the completion of a job
  • Systems Evaluation2.32.3Level 2 looks like: Determine why estimates for the time to complete a task are overly optimistic
  • Quality Control Analysis2.02.0Level 2 looks like: Inspect a draft email for errors (e.g., grammar, punctuation)
  • Operations Analysis1.91.6Level 2 looks like: Select a printer for an office
  • Troubleshooting1.91.1Level 2 looks like: Identify the source of a leak by looking under a machine
  • Operations Monitoring1.60.9
  • Operation and Control1.50.8
  • Technology Design1.50.5
  • Repairing1.40.8
  • Equipment Maintenance1.40.6
  • Programming1.40.4
  • Equipment Selection1.3—
  • Installation1.1—
  • Sciencebasic1.1—

Tasks

21 core · 5 supplemental

What people in this occupation do, as O*NET records it, core tasks first by importance (1–5).

  1. Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses.4.5
  2. Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.4.5
  3. Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties.4.4
  4. Prepare detailed budgets and financial reports for properties.4.4
  5. Solicit and analyze bids from contractors for repairs, renovations, and maintenance.4.3
  6. Act as liaisons between on-site managers or tenants and owners.4.3
  7. Clean common areas, change light bulbs, and make minor property repairs.4.3
  8. Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.4.3
  9. Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.4.2
  10. Direct and coordinate the activities of staff and contract personnel and evaluate their performance.4.2
  11. Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors.4.2
  12. Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas.4.1
Show the other 14
  1. Investigate complaints, disturbances, and violations and resolve problems, following management rules and regulations.4.1
  2. Prepare and administer contracts for provision of property services, such as cleaning, maintenance, and security services.4.1
  3. Market vacant space to prospective tenants through leasing agents, advertising, or other methods.4.0
  4. Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations.3.8
  5. Review rents to ensure that they are in line with rental markets.3.8
  6. Confer regularly with community association members to ensure their needs are being met.3.8
  7. Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.3.7
  8. Purchase building and maintenance supplies, equipment, or furniture.3.7
  9. Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations.3.4
  10. Negotiate the sale, lease, or development of property and complete or review appropriate documents and forms.4.1
  11. Contract with architectural firms to draw up detailed plans for new structures.3.6
  12. Determine and certify the eligibility of prospective tenants, following government regulations.3.4
  13. Negotiate with government leaders, businesses, special interest representatives, and utility companies to gain support for new projects and to eliminate potential obstacles.3.4
  14. Analyze information on property values, taxes, zoning, population growth, and traffic volume and patterns to determine if properties should be acquired.3.2

Knowledge

Bodies of knowledge the work draws on.

  • Customer and Personal Service4.45.5Level 4 looks like: Be responsible for 10 children at daycare
  • Administration and Management4.05.0Level 4 looks like: Monitor progress of a project to ensure timely completion
  • English Language4.04.5Level 4 looks like: Edit an article for a news website
  • Economics and Accounting3.94.6Level 4 looks like: Develop financial investment programs for individual clients
  • Public Safety and Security3.74.3Level 4 looks like: Inspect a building site for safety violations
  • Administrative3.55.0Level 4 looks like: Type 30 words per minute
  • Building and Construction3.23.7Level 4 looks like: Fix a plumbing leak in the ceiling
  • Mathematics3.24.0Level 4 looks like: Analyze data to determine areas with the highest sales
Show all 33
  • Law and Government3.13.4Level 4 looks like: Prepare documents and title papers for the purchase of a new house
  • Personnel and Human Resources3.14.2Level 4 looks like: Interview applicants for an administrative position
  • Computers and Electronics3.03.9Level 4 looks like: Use a computer to format a document
  • Education and Training2.93.5Level 4 looks like: Lead a quality improvement seminar
  • Mechanical2.93.2Level 4 looks like: Replace a valve on a steam pipe
  • Sales and Marketing2.94.0Level 4 looks like: Introduce clients to a new line of products
  • Telecommunications2.72.7
  • Communications and Media2.62.7
  • Design2.42.7
  • Engineering and Technology2.42.6
  • Psychology2.42.5Level 1 looks like: Monitor several children on a playground
  • Production and Processing2.22.1Level 1 looks like: Put a computer back into its packing materials
  • Geography1.91.7Level 1 looks like: Know the capital of the United States
  • Transportation1.91.6Level 1 looks like: Ride a train to work
  • Chemistry1.81.6Level 1 looks like: Use a common household bug spray
  • Physics1.71.3Level 1 looks like: Use a crowbar to pry open a box
  • Sociology and Anthropology1.71.3Level 1 looks like: Identify two cultures in a story as being different
  • Biology1.61.1Level 1 looks like: Feed domestic animals
  • Foreign Language1.51.1Level 1 looks like: Say "please" and "thank you" in a foreign language
  • Therapy and Counseling1.50.9Level 1 looks like: Put ice on a sprained ankle
  • Philosophy and Theology1.3—
  • Fine Arts1.2—
  • Food Production1.2—
  • History and Archeology1.2—
  • Medicine and Dentistry1.2—

Abilities

Enduring capacities the work calls for.

  • Oral Comprehension4.04.1Level 4 looks like: Understand a coach's oral instructions for a sport
  • Oral Expression4.04.3Level 4 looks like: Give instructions to a lost motorist
  • Written Comprehension4.04.0Level 4 looks like: Understand an apartment lease
  • Written Expression3.94.0Level 4 looks like: Write a job recommendation for a subordinate
  • Deductive Reasoning3.83.9
  • Speech Clarity3.83.4Level 4 looks like: Make stadium-wide announcements during a sporting event
  • Speech Recognition3.83.5Level 4 looks like: Identify a former customer's voice over the phone
  • Problem Sensitivity3.63.6Level 4 looks like: Notice from a subtle difference in a client's mood that something is bothering them
Show all 52
  • Inductive Reasoning3.53.3Level 4 looks like: Determine the prime suspect based on crime scene evidence
  • Near Vision3.33.9
  • Number Facility3.13.1Level 3 looks like: Calculate a discounted price
  • Category Flexibility3.03.0Level 3 looks like: Classify flowers according to size, color, and smell
  • Far Vision3.02.9Level 2 looks like: Read a roadside billboard
  • Fluency of Ideas3.03.0Level 2 looks like: Name four different uses for a screwdriver
  • Information Ordering3.03.0Level 2 looks like: Follow the correct steps to make change
  • Mathematical Reasoning3.03.0Level 4 looks like: Decide how to calculate profits to determine the amounts of yearly bonuses
  • Selective Attention3.02.8Level 2 looks like: Answer a business call with coworkers talking nearby
  • Originality2.83.0Level 2 looks like: Use a credit card to open a locked door
  • Flexibility of Closure2.62.8Level 2 looks like: Detect that your phone is ringing while at a concert
  • Time Sharing2.52.3Level 2 looks like: Listen to music while entering numbers into a spreadsheet
  • Memorization2.12.0Level 1 looks like: Remember the number on your bus to be sure you get back on the right one
  • Speed of Closure2.12.0Level 3 looks like: Recognize a song after hearing only the first few notes
  • Trunk Strength2.11.6Level 2 looks like: Sit up in an office chair
  • Perceptual Speed2.02.0Level 2 looks like: Sort mail according to ZIP codes with no time pressure
  • Visual Color Discrimination2.01.5Level 1 looks like: Separate laundry into colors and whites
  • Visualization2.02.1Level 2 looks like: Imagine how to place paper in a printer so that the letterhead comes out on top
  • Auditory Attention1.81.1Level 2 looks like: Listen to a lecture while people nearby are talking
  • Depth Perception1.60.8
  • Wrist-Finger Speed1.60.8
  • Finger Dexterity1.50.8
  • Hearing Sensitivity1.50.8
  • Gross Body Coordination1.40.4
  • Spatial Orientation1.40.5
  • Arm-Hand Steadiness1.3—
  • Control Precision1.3—
  • Dynamic Strength1.3—
  • Explosive Strength1.3—
  • Extent Flexibility1.3—
  • Gross Body Equilibrium1.3—
  • Manual Dexterity1.3—
  • Multilimb Coordination1.3—
  • Rate Control1.3—
  • Reaction Time1.3—
  • Stamina1.3—
  • Static Strength1.3—
  • Sound Localization1.1—
  • Speed of Limb Movement1.1—
  • Dynamic Flexibility1.0—
  • Glare Sensitivity1.0—
  • Night Vision1.0—
  • Peripheral Vision1.0—
  • Response Orientation1.0—

Work activities

Kinds of activity the work is made of.

  • Making Decisions and Solving Problems4.45.1Level 4 looks like: Select the location for a major retail store
  • Communicating with Supervisors, Peers, or Subordinates4.34.9Level 4 looks like: Report the results of a sales meeting to a supervisor
  • Establishing and Maintaining Interpersonal Relationships4.25.3Level 4 looks like: Maintain good working relationships with almost all coworkers and clients
  • Getting Information4.24.9Level 4 looks like: Review a budget
  • Organizing, Planning, and Prioritizing Work4.25.8
  • Working with Computers4.23.8Level 4 looks like: Write software for keeping track of parts in inventory
  • Communicating with People Outside the Organization4.14.7Level 4 looks like: Present information to potential clients about available services
  • Coordinating the Work and Activities of Others4.15.2Level 4 looks like: Organize the cleanup crew after a major sporting event
Show all 41
  • Guiding, Directing, and Motivating Subordinates4.05.0Level 4 looks like: Manage a small team of employees in a dynamic workplace
  • Scheduling Work and Activities4.04.7Level 4 looks like: Prepare the work schedule for salesclerks in a large retail store
  • Coaching and Developing Others3.94.5Level 4 looks like: Provide on-the-job training for administrative workers
  • Developing and Building Teams3.94.5Level 4 looks like: Lead an assembly team in an automobile plant
  • Resolving Conflicts and Negotiating with Others3.95.2Level 4 looks like: Get two subordinates to agree about vacation schedules
  • Processing Information3.84.6Level 4 looks like: Calculate the adjustments for insurance claims
  • Developing Objectives and Strategies3.74.5Level 4 looks like: Develop the plan to complete the merger of two organizations over a 3-year period
  • Documenting/Recording Information3.74.0Level 4 looks like: Document the results of a crime scene investigation
  • Judging the Qualities of Objects, Services, or People3.74.3Level 4 looks like: Determine the value of property lost in a fire
  • Monitoring and Controlling Resources3.74.7Level 4 looks like: Work as a chef responsible for ordering food for the menu
  • Performing Administrative Activities3.74.4Level 4 looks like: Complete tax forms for a small business
  • Training and Teaching Others3.74.2Level 4 looks like: Teach a social sciences course to high school students
  • Evaluating Information to Determine Compliance with Standards3.64.1Level 4 looks like: Evaluate a complicated insurance claim for compliance with policy terms
  • Identifying Objects, Actions, and Events3.64.0Level 4 looks like: Judge the suitability of food products for an event
  • Updating and Using Relevant Knowledge3.64.7Level 4 looks like: Keep current on changes in maintenance procedures for repairing sports cars
  • Interpreting the Meaning of Information for Others3.53.6Level 4 looks like: Interpret how foreign tax laws apply to U.S. exports
  • Monitoring Processes, Materials, or Surroundings3.54.3Level 4 looks like: Test electrical circuits
  • Analyzing Data or Information3.44.2Level 4 looks like: Determine the interest cost to finance a new building
  • Inspecting Equipment, Structures, or Materials3.43.9Level 4 looks like: Inspect equipment in a chemical processing plant
  • Providing Consultation and Advice to Others3.44.6Level 4 looks like: Recommend a new software package to increase operational efficiency
  • Thinking Creatively3.44.0Level 4 looks like: Adapt popular music for a high school marching band
  • Staffing Organizational Units3.24.3Level 4 looks like: Interview candidates for a sales position and make hiring recommendations
  • Estimating the Quantifiable Characteristics of Products, Events, or Information3.13.5Level 4 looks like: Estimate the time required to evacuate a city in the event of a major disaster
  • Assisting and Caring for Others3.03.6Level 4 looks like: Help a medical patient find in-home assistance or healthcare
  • Performing for or Working Directly with the Public2.93.4Level 4 looks like: Sell shoes in a crowded shoe store
  • Performing General Physical Activities2.73.1Level 4 looks like: Paint the outside of a house
  • Repairing and Maintaining Mechanical Equipment2.72.7
  • Selling or Influencing Others2.73.3Level 4 looks like: Make a sales pitch to convince others to buy a product
  • Controlling Machines and Processes2.52.9
  • Repairing and Maintaining Electronic Equipment2.42.3Level 1 looks like: Use display settings to adjust a television picture
  • Handling and Moving Objects2.33.3Level 4 looks like: Arrange books in a library
  • Operating Vehicles, Mechanized Devices, or Equipment2.11.6Level 1 looks like: Drive a car
  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment2.02.3Level 1 looks like: Specify the lighting for a work area

Work context

The conditions most characteristic of the work, on O*NET's 1–5 context scale.

  • E-Mail5.0
  • Face-to-Face Discussions with Individuals and Within Teams4.8
  • Telephone Conversations4.7
  • Indoors, Environmentally Controlled4.6
  • Determine Tasks, Priorities and Goals4.5
  • Contact With Others4.4
  • Freedom to Make Decisions4.3
  • Work With or Contribute to a Work Group or Team4.3
  • Deal With External Customers or the Public in General4.2
  • Importance of Being Exact or Accurate4.1

Technology

60 tools

Software used in this work. In demand: among the tools job postings for this occupation name most. Hot: often named in job postings across the economy.

In demand (5)

  • Microsoft Excelhot
  • Microsoft Office softwarehot
  • Microsoft Outlookhot
  • Microsoft Wordhot
  • Yardi softwarehot

Hot (9; 5 more marked hot above)

  • Facebook
  • Google Analytics
  • Google Docs
  • Hypertext markup language HTML
  • Intuit QuickBooks
  • Microsoft Access
  • Microsoft PowerPoint
  • Microsoft Project
  • Microsoft Windows
Other tools (46)
  • Advantos Systems DataTrust Enterprise
  • Biometric reader software
  • Bostonpost Technology Property Manager
  • Card key management software
  • Domin-8 Enterprise Solutions RentRight
  • Domin-8 Enterprise Solutions Tenant Pro
  • FullHouse Software Investment Property Manager
  • Google Drive
  • IDEAS Software & Training IDEAS Property Clerk
  • Infor Global Solutions eSITE
  • Intuit MRI Residential
  • iRealty Manager
  • Jenark Business Systems
  • Just So Software The Property Manager
  • LandlordMax
  • Landport Systems Landport
  • LinkedIn
  • London Computer Systems Rent Manager
  • Microsoft Dynamics
  • Microsoft Publisher
  • O'Brien Grasso RE Software Property Master
  • Oracle JD Edwards EnterpriseOne
  • Property Boulevard
  • Property Solutions International ResidentPortal
  • PropertyView Solutions Remanage
  • Propertyware
  • PT Software Solutions PT Rental Assistant
  • Qualitica RentBoss
  • Quicken
  • RealEasyBooks ezREB
  • RealPage OneSite
  • Sage 50 Accounting
  • Social media sites
  • SpiritWorks Software Development Rental Property Tracker Plus
  • SS&C Technologies Skyline Property Management
  • Tax software
  • TCG Technologies i-CAM
  • TrackPro Services TrackPro Manager
  • Turtle Creek Software Goldenseal
  • W G Software Tenant File
  • Web browser software
  • Yardi Systems Yardi Enterprise
  • Yardi Systems Yardi Voyager Commercial
  • Yardi Systems Yardi Voyager Condo, Co-op, and HOA
  • Yardi Systems Yardi Voyager Residential
  • YouTube

Related occupations

O*NET's own list of the occupations most related to this one, closest first.

  1. Real Estate Sales Agents
  2. Real Estate Brokers
  3. Facilities Managers
  4. Appraisers and Assessors of Real Estate
  5. Purchasing Agents, Except Wholesale, Retail, and Farm Products
  6. General and Operations Managers
  7. Government Property Inspectors and Investigators
  8. Sales Managers
  9. Lodging Managers
  10. Appraisers of Personal and Business Property

ESCO equivalents

From the official ESCO–O*NET crosswalk, strongest match first. A broader occupation takes in this one; a narrower one is a part of it.

Closest occupations

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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.