Occupation AtlasEqual Opportunity Representatives and Officers

O*NET · 13-1041.03

Equal Opportunity Representatives and Officers

Monitor and evaluate compliance with equal opportunity laws, guidelines, and policies to ensure that employment practices and contracting arrangements give equal opportunity without regard to race, religion, color, national origin, sex, age, or disability.

Also called AA Officer · Action Officer · Affirmative Action Officer (AA Officer) · Appeals Coordinator · Civil Rights Investigator · Civil Rights Representative · Civil Rights Specialist · Complaint Investigations Officer
11 more

EEO Officer · EEO Representative · EEO Specialist · Equal Employment Opportunity Officer (EEO Officer) · Equal Employment Opportunity Representative (EEO Representative) · Equal Employment Opportunity Specialist (EEO Specialist) · Equal Opportunity Counselor · Equal Opportunity Specialist · Grievance and Appeals Coordinator · Grievance Coordinator · Human Rights Officer

Job Zone 4 — Considerable Preparation NeededHolland code ECS35 skills on file

Compare with another occupationCompare with Intelligence Analysts

Job Zone

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Zone 4: Considerable Preparation Needed

Considerable preparation. Usually a bachelor's degree plus several years of work-related experience, knowledge, or training.

Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.

Occupational interest profile

ECSEnterprising · Conventional · Social — the three strongest interests, in order

  • E Enterprising5.37
  • C Conventional5.21
  • S Social4.24
  • I Investigative3.01
  • A Artistic1.73
  • R Realistic1.23

RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.

Education and experience

The education level respondents say the job requires, and the most common answer for experience and training.

  • Some College Courses14%
  • Bachelor's Degree66%
  • Post-Baccalaureate Certificate4%
  • Master's Degree12%
  • Post-Master's Certificate1%
  • First Professional Degree3%
Related work experience
Over 2 years, up to and including 4 years (44%)
On-site or in-plant training
Over 1 month, up to and including 3 months (22%)
On-the-job training
Over 3 months, up to and including 6 months (26%)

Typically associated skills

All 35 O*NET skills, most important first. Importance (1–5) says how much a skill matters here; level (0–7) says how much of it the work calls for, with O*NET's example of a nearby level. Neither is a proficiency rating of a person.

  • Active ListeningbasicImportance 4.3Level 4.6Level 4 looks like: Answer inquiries regarding credit references
  • Reading ComprehensionbasicImportance 4.1Level 4.8Level 4 looks like: Understand an email from management describing new personnel policies
  • Critical ThinkingbasicImportance 4.0Level 4.5Level 4 looks like: Evaluate customer complaints and determine appropriate responses
  • SpeakingbasicImportance 4.0Level 4.3Level 4 looks like: Interview applicants to obtain personal and work history
  • Social PerceptivenessImportance 4.0Level 4.1Level 4 looks like: Be aware of how a coworker's promotion will affect a work group
  • WritingbasicImportance 3.9Level 4.4Level 4 looks like: Write an email to staff outlining new directives
  • Active LearningbasicImportance 3.8Level 4.0Level 4 looks like: Determine the impact of new menu changes on a restaurant's purchasing requirements
  • Complex Problem SolvingImportance 3.8Level 3.6Level 4 looks like: Redesign a floor layout to take advantage of new manufacturing techniques
  • Judgment and Decision MakingImportance 3.6Level 3.8Level 4 looks like: Evaluate a loan application for degree of risk
  • MonitoringbasicImportance 3.4Level 3.9Level 4 looks like: Monitor a meeting and revise the agenda to ensure important topics are discussed
  • PersuasionImportance 3.3Level 4.0Level 4 looks like: Convince a supervisor to purchase new office equipment
  • Systems EvaluationImportance 3.3Level 3.5Level 4 looks like: Identify the reasons why a client might be unhappy with a product
Show the other 23

Tasks

11 core · 7 supplemental

What people in this occupation do, as O*NET records it, core tasks first by importance (1–5).

  1. Investigate employment practices or alleged violations of laws to document and correct discriminatory factors.Importance 4.7
  2. Prepare reports related to investigations of equal opportunity complaints.Importance 4.7
  3. Interview persons involved in equal opportunity complaints to verify case information.Importance 4.7
  4. Interpret civil rights laws and equal opportunity regulations for individuals or employers.Importance 4.6
  5. Study equal opportunity complaints to clarify issues.Importance 4.6
  6. Meet with persons involved in equal opportunity complaints to arbitrate and settle disputes.Importance 4.5
  7. Develop guidelines for nondiscriminatory employment practices.Importance 4.2
  8. Coordinate, monitor, or revise complaint procedures to ensure timely processing and review of complaints.Importance 4.1
  9. Monitor the implementation and impact of guidelines for nondiscriminatory employment practices.Importance 4.1
  10. Conduct surveys and evaluate findings to determine if systematic discrimination exists.Importance 4.0
  11. Provide information, technical assistance, or training to supervisors, managers, or employees on topics such as employee supervision, hiring, grievance procedures, or staff development.Importance 4.0
Show the other 7
  1. Prepare reports of selection, survey, or other statistics and recommendations for corrective action.Importance 4.2
  2. Meet with job search committees or coordinators to explain the role of the equal opportunity coordinator, to provide resources for advertising, or to explain expectations for future contacts.Importance 4.0
  3. Review company contracts to determine actions required to meet governmental equal opportunity provisions.Importance 3.6
  4. Counsel newly hired members of minority or disadvantaged groups, informing them about details of civil rights laws.Importance 3.6
  5. Verify that all job descriptions are submitted for review and approval and that descriptions meet regulatory standards.Importance 3.5
  6. Consult with community representatives to develop technical assistance agreements in accordance with governmental regulations.Importance 3.3
  7. Participate in the recruitment of employees through job fairs, career days, or advertising plans.Importance 2.7

Knowledge

Bodies of knowledge the work draws on.

  • Law and GovernmentImportance 4.4Level 4.6Level 4 looks like: Prepare documents and title papers for the purchase of a new house
  • English LanguageImportance 4.0Level 4.7Level 4 looks like: Edit an article for a news website
  • Personnel and Human ResourcesImportance 3.9Level 4.6Level 4 looks like: Interview applicants for an administrative position
  • Customer and Personal ServiceImportance 3.8Level 5.0Level 4 looks like: Be responsible for 10 children at daycare
  • Sociology and AnthropologyImportance 3.4Level 4.4Level 4 looks like: Write an article about cultural differences
  • Administration and ManagementImportance 3.3Level 3.7Level 4 looks like: Monitor progress of a project to ensure timely completion
  • AdministrativeImportance 3.2Level 4.0Level 4 looks like: Type 30 words per minute
  • Education and TrainingImportance 3.0Level 4.2Level 4 looks like: Lead a quality improvement seminar
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  • PsychologyImportance 2.9Level 3.5Level 4 looks like: Understand the impact of alcohol on human responses
  • Computers and ElectronicsImportance 2.8Level 3.4Level 4 looks like: Use a computer to format a document
  • MathematicsImportance 2.7Level 3.5Level 4 looks like: Analyze data to determine areas with the highest sales
  • Communications and MediaImportance 2.6Level 2.9
  • Therapy and CounselingImportance 2.6Level 3.0Level 4 looks like: Provide job counseling to the unemployed
  • Philosophy and TheologyImportance 2.4Level 2.9
  • History and ArcheologyImportance 2.2Level 2.3Level 1 looks like: Take a class in US history
  • Public Safety and SecurityImportance 2.1Level 1.9Level 1 looks like: Use a seatbelt
  • Economics and AccountingImportance 1.8Level 1.5Level 1 looks like: Answer billing questions from credit card customers
  • Foreign LanguageImportance 1.7Level 1.2Level 1 looks like: Say "please" and "thank you" in a foreign language
  • Sales and MarketingImportance 1.7Level 1.7Level 1 looks like: Sell cakes at a bake sale
  • TelecommunicationsImportance 1.7Level 0.9Level 1 looks like: Send an email
  • Production and ProcessingImportance 1.6Level 1.1Level 1 looks like: Put a computer back into its packing materials
  • Medicine and DentistryImportance 1.5Level 0.8Level 1 looks like: Use a band-aid
  • TransportationImportance 1.5Level 1.0Level 1 looks like: Ride a train to work
  • GeographyImportance 1.4Level 0.9Level 1 looks like: Know the capital of the United States
  • BiologyImportance 1.2Level —
  • Building and ConstructionImportance 1.2Level —
  • ChemistryImportance 1.2Level —
  • DesignImportance 1.2Level —
  • Engineering and TechnologyImportance 1.2Level —
  • Food ProductionImportance 1.2Level —
  • MechanicalImportance 1.2Level —
  • Fine ArtsImportance 1.1Level —
  • PhysicsImportance 1.1Level —

Abilities

Enduring capacities the work calls for.

  • Written ComprehensionImportance 4.4Level 4.4Level 4 looks like: Understand an apartment lease
  • Oral ComprehensionImportance 4.3Level 4.9Level 4 looks like: Understand a coach's oral instructions for a sport
  • Inductive ReasoningImportance 4.1Level 4.0Level 4 looks like: Determine the prime suspect based on crime scene evidence
  • Oral ExpressionImportance 4.1Level 4.8Level 4 looks like: Give instructions to a lost motorist
  • Problem SensitivityImportance 4.1Level 4.1Level 4 looks like: Notice from a subtle difference in a client's mood that something is bothering them
  • Written ExpressionImportance 4.1Level 4.5Level 4 looks like: Write a job recommendation for a subordinate
  • Deductive ReasoningImportance 4.0Level 4.4Level 5 looks like: Decide what factors to consider in selecting stocks
  • Speech RecognitionImportance 4.0Level 4.0Level 4 looks like: Identify a former customer's voice over the phone
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  • Speech ClarityImportance 3.9Level 3.8Level 4 looks like: Make stadium-wide announcements during a sporting event
  • Information OrderingImportance 3.8Level 3.8Level 2 looks like: Follow the correct steps to make change
  • Near VisionImportance 3.8Level 4.3Level 5 looks like: Read the fine print of a legal document
  • Category FlexibilityImportance 3.3Level 3.5Level 3 looks like: Classify flowers according to size, color, and smell
  • Flexibility of ClosureImportance 3.3Level 3.3Level 4 looks like: Look for a golf ball in tall grass
  • Fluency of IdeasImportance 3.0Level 3.8Level 4 looks like: Think of as many ideas as possible for the name of a new company
  • Speed of ClosureImportance 3.0Level 3.1Level 3 looks like: Recognize a song after hearing only the first few notes
  • OriginalityImportance 2.9Level 3.5Level 4 looks like: Redesign job tasks to be interesting for employees
  • Perceptual SpeedImportance 2.9Level 2.8Level 2 looks like: Sort mail according to ZIP codes with no time pressure
  • Selective AttentionImportance 2.9Level 2.8Level 2 looks like: Answer a business call with coworkers talking nearby
  • Time SharingImportance 2.9Level 2.9Level 3 looks like: Watch street signs while driving at 30 miles an hour
  • Far VisionImportance 2.8Level 2.9Level 2 looks like: Read a roadside billboard
  • Mathematical ReasoningImportance 2.8Level 3.0Level 4 looks like: Decide how to calculate profits to determine the amounts of yearly bonuses
  • Number FacilityImportance 2.8Level 3.1Level 3 looks like: Calculate a discounted price
  • MemorizationImportance 2.6Level 2.9
  • Auditory AttentionImportance 2.5Level 2.5Level 2 looks like: Listen to a lecture while people nearby are talking
  • VisualizationImportance 2.4Level 2.3Level 2 looks like: Imagine how to place paper in a printer so that the letterhead comes out on top
  • Finger DexterityImportance 2.0Level 1.8Level 2 looks like: Put coins in a parking meter
  • Hearing SensitivityImportance 1.9Level 1.6Level 2 looks like: Notice a doorbell ringing
  • Visual Color DiscriminationImportance 1.9Level 1.6Level 1 looks like: Separate laundry into colors and whites
  • Trunk StrengthImportance 1.8Level 1.0Level 2 looks like: Sit up in an office chair
  • Wrist-Finger SpeedImportance 1.6Level 0.8
  • Depth PerceptionImportance 1.3Level —
  • Dynamic StrengthImportance 1.3Level —
  • Sound LocalizationImportance 1.1Level —
  • Arm-Hand SteadinessImportance 1.0Level —
  • Control PrecisionImportance 1.0Level —
  • Dynamic FlexibilityImportance 1.0Level —
  • Explosive StrengthImportance 1.0Level —
  • Extent FlexibilityImportance 1.0Level —
  • Glare SensitivityImportance 1.0Level —
  • Gross Body CoordinationImportance 1.0Level —
  • Gross Body EquilibriumImportance 1.0Level —
  • Manual DexterityImportance 1.0Level —
  • Multilimb CoordinationImportance 1.0Level —
  • Night VisionImportance 1.0Level —
  • Peripheral VisionImportance 1.0Level —
  • Rate ControlImportance 1.0Level —
  • Reaction TimeImportance 1.0Level —
  • Response OrientationImportance 1.0Level —
  • Spatial OrientationImportance 1.0Level —
  • Speed of Limb MovementImportance 1.0Level —
  • StaminaImportance 1.0Level —
  • Static StrengthImportance 1.0Level —

Work activities

Kinds of activity the work is made of.

  • Evaluating Information to Determine Compliance with StandardsImportance 4.8Level 5.6
  • Communicating with Supervisors, Peers, or SubordinatesImportance 4.5Level 5.6
  • Identifying Objects, Actions, and EventsImportance 4.5Level 5.5Level 4 looks like: Judge the suitability of food products for an event
  • Analyzing Data or InformationImportance 4.4Level 5.3Level 4 looks like: Determine the interest cost to finance a new building
  • Resolving Conflicts and Negotiating with OthersImportance 4.4Level 5.7
  • Establishing and Maintaining Interpersonal RelationshipsImportance 4.3Level 5.4Level 4 looks like: Maintain good working relationships with almost all coworkers and clients
  • Getting InformationImportance 4.3Level 5.4Level 4 looks like: Review a budget
  • Communicating with People Outside the OrganizationImportance 4.2Level 5.3Level 4 looks like: Present information to potential clients about available services
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  • Documenting/Recording InformationImportance 4.2Level 4.6Level 4 looks like: Document the results of a crime scene investigation
  • Making Decisions and Solving ProblemsImportance 4.2Level 5.2Level 4 looks like: Select the location for a major retail store
  • Interpreting the Meaning of Information for OthersImportance 4.1Level 4.8Level 4 looks like: Interpret how foreign tax laws apply to U.S. exports
  • Organizing, Planning, and Prioritizing WorkImportance 4.1Level 5.5Level 4 looks like: Plan and adjust a personal to-do list according to changing demands
  • Judging the Qualities of Objects, Services, or PeopleImportance 4.0Level 4.5Level 4 looks like: Determine the value of property lost in a fire
  • Processing InformationImportance 4.0Level 5.3Level 4 looks like: Calculate the adjustments for insurance claims
  • Updating and Using Relevant KnowledgeImportance 4.0Level 5.1Level 4 looks like: Keep current on changes in maintenance procedures for repairing sports cars
  • Working with ComputersImportance 4.0Level 3.9Level 4 looks like: Write software for keeping track of parts in inventory
  • Performing for or Working Directly with the PublicImportance 3.9Level 4.7Level 4 looks like: Sell shoes in a crowded shoe store
  • Performing Administrative ActivitiesImportance 3.6Level 4.1Level 4 looks like: Complete tax forms for a small business
  • Scheduling Work and ActivitiesImportance 3.5Level 4.2Level 4 looks like: Prepare the work schedule for salesclerks in a large retail store
  • Monitoring Processes, Materials, or SurroundingsImportance 3.3Level 4.0Level 4 looks like: Test electrical circuits
  • Providing Consultation and Advice to OthersImportance 3.1Level 4.0Level 4 looks like: Recommend a new software package to increase operational efficiency
  • Thinking CreativelyImportance 3.1Level 4.0Level 4 looks like: Adapt popular music for a high school marching band
  • Developing Objectives and StrategiesImportance 3.0Level 3.2Level 4 looks like: Develop the plan to complete the merger of two organizations over a 3-year period
  • Training and Teaching OthersImportance 3.0Level 3.8Level 4 looks like: Teach a social sciences course to high school students
  • Developing and Building TeamsImportance 2.8Level 3.2Level 4 looks like: Lead an assembly team in an automobile plant
  • Coaching and Developing OthersImportance 2.6Level 3.2Level 4 looks like: Provide on-the-job training for administrative workers
  • Selling or Influencing OthersImportance 2.6Level 3.1Level 4 looks like: Make a sales pitch to convince others to buy a product
  • Assisting and Caring for OthersImportance 2.5Level 2.8
  • Estimating the Quantifiable Characteristics of Products, Events, or InformationImportance 2.4Level 2.4Level 1 looks like: Estimate the size of household furniture to be shipped
  • Coordinating the Work and Activities of OthersImportance 2.3Level 2.5Level 1 looks like: Exchange information during a shift change
  • Guiding, Directing, and Motivating SubordinatesImportance 2.2Level 2.0Level 1 looks like: Work occasionally as a backup supervisor
  • Staffing Organizational UnitsImportance 2.0Level 1.9Level 1 looks like: Work in a position that has minimal staffing requirements
  • Inspecting Equipment, Structures, or MaterialsImportance 1.8Level 1.6Level 1 looks like: Check that doors to building are locked
  • Monitoring and Controlling ResourcesImportance 1.8Level 1.4Level 1 looks like: Work as a server responsible for keeping track of utensils
  • Controlling Machines and ProcessesImportance 1.6Level 1.1Level 1 looks like: Operate a cash register
  • Handling and Moving ObjectsImportance 1.5Level 1.2Level 1 looks like: Change settings on copy machines
  • Performing General Physical ActivitiesImportance 1.5Level 1.1Level 1 looks like: Walk between workstations in a small office
  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and EquipmentImportance 1.2Level —
  • Operating Vehicles, Mechanized Devices, or EquipmentImportance 1.2Level —
  • Repairing and Maintaining Electronic EquipmentImportance 1.1Level —
  • Repairing and Maintaining Mechanical EquipmentImportance 1.0Level —

Work context

The conditions most characteristic of the work, on O*NET's 1–5 context scale.

  • E-Mail4.9
  • Telephone Conversations4.9
  • Spend Time Sitting4.7
  • Face-to-Face Discussions with Individuals and Within Teams4.6
  • Determine Tasks, Priorities and Goals4.5
  • Freedom to Make Decisions4.5
  • Contact With Others4.4
  • Written Letters and Memos4.4
  • Impact of Decisions on Co-workers or Company Results4.3
  • Importance of Being Exact or Accurate4.3

Technology

27 tools

Software used in this work. In demand: among the tools job postings for this occupation name most. Hot: often named in job postings across the economy.

In demand (2)

  • Microsoft Excelhot
  • Microsoft Office softwarehot

Hot (5; 2 more marked hot above)

  • Microsoft Access
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft SharePoint
  • Microsoft Word
Other tools (20)
  • Bashen EEOFedSoft
  • Bashen EEOSoft
  • Bashen LinkLine
  • Berkshire Associates BALANCEaap
  • Biddle Adverse Impact Toolkit
  • Biddle AutoAAP
  • Corel WordPerfect Office Suite
  • Database software
  • EEO Made Simple AAPMaker
  • EEO Made Simple AppTrac
  • Equal employment opportunity EEO compliance software
  • Equitas EEOStat
  • Gerstco AAPBase
  • IBM Lotus 1-2-3
  • Peopleclick AAPlanner
  • Peopleclick CAAMS
  • Peopleclick Monitor
  • Peopleclick PayStat
  • Speediware SpeedEEO
  • Yocum & McKee The Complete AAP

Related occupations

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ESCO equivalents

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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.