Occupation AtlasSkillsanalyse customer service surveys
Skill · Occupation Atlas
analyse customer service surveys
Needed by 13 occupations in ESCO.
Occupations that list it
Essential first, then O*NET-rated by importance, then optional. 13 in all.
- category manager
- marketing manager
- online community manager
- promotion manager
- road transport division manager
- sales manager
- call centre manager
- client relations manager
- contact centre manager
- contact centre supervisor
- mobility services manager
- sales support assistant
- service manager
ESCO's essential and optional tags describe how its taxonomy relates a skill to an occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role. O*NET importance says how much a skill matters in an occupation, from 1 to 5; it is not a proficiency level.
Often appears with
Skills most often needed alongside it, with how many occupations need both.
- corporate social responsibility9
- manage staff8
- perform market research7
- plan marketing campaigns7
- analyse consumer buying trends6
- collaborate in the development of marketing strategies6
- create solutions to problems6
- develop professional network6
- manage budgets6
- manage profitability6
- study sales levels of products6
- align efforts towards business development5
- analyse external factors of companies5
- analyse internal factors of companies5
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.