Occupation AtlasHeating, Air Conditioning, and Refrigeration Mechanics and Installers

O*NET · 49-9021.00

Heating, Air Conditioning, and Refrigeration Mechanics and Installers

Install or repair heating, central air conditioning, HVAC, or refrigeration systems, including oil burners, hot-air furnaces, and heating stoves.

Also called AC Installer · AC Installer (Air Conditioning Installer) · AC Mechanic · AC Mechanic (Air Conditioner Mechanic) · AC Service Tech · AC Service Tech (Air Conditioning Service Technician) · AC Servicer · AC Servicer (Air Conditioning Servicer)
72 more

AC Tech · AC Tech (Air Conditioning Technician) · Air Balancing Tech · Air Balancing Technician (Air Balancing Tech) · Baseboard Heating Installer · Commercial HVAC Service Tech · Commercial HVAC Service Tech (Commercial Heating, Ventilation, and Air Conditioning Service Technician) · Commercial HVAC Tech · Commercial HVAC Tech (Commercial Heating, Ventilation, and Air Conditioning Technician) · Commercial Refrigeration Service Tech · Commercial Refrigeration Service Technician (Commercial Refrigeration Service Tech) · Cooling Tech · Cooling Technician (Cooling Tech) · Furnace Installer · Furnace Mechanic · Furnace Repairer · Furnace Setter · Gas Furnace Installer · Heat Pump Installer · Heater Installer · Heating and AC Installer · Heating and AC Installer (Heating and Air Conditioning Installer) · Heating and AC Servicer · Heating and AC Servicer (Heating and Air Conditioning Servicer) · Heating and AC Tech · Heating and AC Tech (Heating and Air Conditioning Technician) · Heating Equipment Installer · Heating Installer · Heating Repair Tech · Heating Repair Technician (Heating Repair Tech) · Heating Systems Installer · Heating Tech · Heating Technician (Heating Tech) · Heating Unit Mechanic · Hot Air Furnace Installer · Hot Air Furnace Repairer · HVAC Control Tech · HVAC Control Tech (Heating, Ventilation, and Air Conditioning Control Technician) · HVAC Installer · HVAC Installer (Heating, Ventilation, and Air Conditioning Installer) · HVAC Maintenance Technician · HVAC Maintenance Technician (Heating, Ventilation, and Air Conditioning Maintenance Technician) · HVAC Mechanic · HVAC Mechanic (Heating, Ventilation, and Air Conditioning Mechanic) · HVAC Operations Tech · HVAC Operations Tech (Heating, Ventilation, and Air Conditioning Operations Technician) · HVAC Service Tech · HVAC Service Tech (Heating, Ventilation, and Air Conditioning Service Technician) · HVAC Tech · HVAC Tech (Heating, Ventilation, and Air Conditioning Technician) · HVACR Service Tech · HVACR Service Tech (Heating, Ventilation, Air Conditioning, and Refrigeration Service Technician) · HVACR Tech · HVACR Tech (Heating, Ventilation, Air Conditioning, and Refrigeration Technician) · HVACR Tech (Heating, Ventilation, and Air Conditioning Refrigeration Technician) · Hydronic Balancing Tech · Hydronic Balancing Technician (Hydronic Balancing Tech) · Refrigeration Installer · Refrigeration Mechanic · Refrigeration Operator · Refrigeration Repair Tech · Refrigeration Repair Tech (Refrigeration Repair Technician) · Refrigeration Service Tech · Refrigeration Service Technician (Refrigeration Service Tech) · Refrigeration Systems Installer · Refrigeration Tech · Refrigeration Technician (Refrigeration Tech) · Refrigeration Unit Repairer · Residential Heating and AC Installer · Residential Heating and Air Conditioning Installer (Residential Heating and AC Installer) · Residential HVAC Service Technician · Residential HVAC Service Technician (Residential Heating, Ventilation, and Air Conditioning Service Technician)

Job Zone 3 — Medium Preparation NeededHolland code RCI35 skills on file

Compare with another occupationCompare with Geothermal Technicians

Job Zone

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  2. 2
  3. 3
  4. 4
  5. 5

Zone 3: Medium Preparation Needed

Medium preparation. Vocational training, related on-the-job experience, or an associate degree, with one to two years of training that combines experience and informal instruction.

Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.

Occupational interest profile

RCIRealistic · Conventional · Investigative — the three strongest interests, in order

  • R Realistic6.96
  • C Conventional4.29
  • I Investigative2.82
  • S Social1.47
  • E Enterprising1.20
  • A Artistic1.04

RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.

Education and experience

The education level respondents say the job requires, and the most common answer for experience and training.

  • High School Diploma or the equivalent54%
  • Post-Secondary Certificate46%
Related work experience
Over 4 years, up to and including 6 years (39%)
On-site or in-plant training
Over 4 years, up to and including 10 years (29%)
On-the-job training
Over 1 month, up to and including 3 months (39%)

Typically associated skills

All 35 O*NET skills, most important first. Importance (1–5) says how much a skill matters here; level (0–7) says how much of it the work calls for, with O*NET's example of a nearby level. Neither is a proficiency rating of a person.

  • TroubleshootingImportance 3.8Level 3.8Level 4 looks like: Identify the circuit causing an electrical system to fail
  • Operations MonitoringImportance 3.8Level 3.6Level 4 looks like: Monitor machine functions on an automated production line
  • Critical ThinkingbasicImportance 3.6Level 3.8Level 4 looks like: Evaluate customer complaints and determine appropriate responses
  • RepairingImportance 3.4Level 3.6Level 4 looks like: Replace a faulty hydraulic valve
  • InstallationImportance 3.3Level 4.0Level 4 looks like: Install a speaker system in a car
  • Equipment MaintenanceImportance 3.3Level 3.1Level 4 looks like: Clean moving parts in production machinery
  • Reading ComprehensionbasicImportance 3.3Level 3.0Level 2 looks like: Read step-by-step instructions for completing a form
  • Complex Problem SolvingImportance 3.1Level 3.1Level 4 looks like: Redesign a floor layout to take advantage of new manufacturing techniques
  • Equipment SelectionImportance 3.1Level 3.1Level 4 looks like: Choose a software application to complete a work assignment
  • Systems AnalysisImportance 3.1Level 3.1Level 4 looks like: Determine how a new piece of equipment will affect production rates
  • Systems EvaluationImportance 3.1Level 3.1Level 4 looks like: Identify the reasons why a client might be unhappy with a product
  • Judgment and Decision MakingImportance 3.1Level 3.0Level 2 looks like: Decide how scheduling a break will affect work flow
Show the other 23
  • Quality Control AnalysisImportance 3.0Level 3.3Level 4 looks like: Assess new parts for precision and accuracy to specifications
  • Active LearningbasicImportance 3.0Level 3.0Level 2 looks like: Think about the implications of a news article for job opportunities
  • Active ListeningbasicImportance 3.0Level 3.0Level 2 looks like: Take a customer's order
  • CoordinationImportance 3.0Level 3.0Level 2 looks like: Schedule appointments for a medical clinic
  • MonitoringbasicImportance 3.0Level 3.0Level 2 looks like: Proofread and correct a letter
  • Operation and ControlImportance 3.0Level 3.0Level 2 looks like: Navigate the settings on an office printer to print on both sides of the paper
  • SpeakingbasicImportance 3.0Level 3.0Level 2 looks like: Greet tourists and explain tourist attractions
  • Social PerceptivenessImportance 3.0Level 2.9Level 2 looks like: Notice that customers are angry because they have been waiting too long
  • Time ManagementImportance 3.0Level 2.9Level 2 looks like: Keep a monthly calendar of appointments
  • WritingbasicImportance 2.9Level 2.8Level 2 looks like: Write down a guest's order at a restaurant
  • Service OrientationImportance 2.8Level 2.9Level 2 looks like: Ask customers if they would like a cup of coffee
  • Management of Personnel ResourcesImportance 2.6Level 2.9Level 2 looks like: Encourage a coworker who is having difficulty finishing a project
  • InstructingImportance 2.6Level 2.8Level 2 looks like: Instruct a new employee in the use of a timekeeping system
  • PersuasionImportance 2.6Level 2.8Level 2 looks like: Solicit donations for a charity
  • MathematicsbasicImportance 2.6Level 2.6Level 2 looks like: Count the amount of change to be given to a customer
  • Learning StrategiesbasicImportance 2.4Level 2.5Level 2 looks like: Learn a different method of completing a task from a coworker
  • Management of Material ResourcesImportance 2.3Level 2.1Level 2 looks like: Reserve a room for a management meeting
  • NegotiationImportance 2.0Level 2.0Level 2 looks like: Present justification to a manager for altering a work schedule
  • Management of Financial ResourcesImportance 2.0Level 1.8Level 2 looks like: Use available funds to buy office supplies and record the amount of the purchase
  • Operations AnalysisImportance 2.0Level 1.1Level 2 looks like: Select a printer for an office
  • ProgrammingImportance 1.9Level 1.0Level 2 looks like: Write a program to sort objects in a database
  • SciencebasicImportance 1.9Level 1.0Level 2 looks like: Conduct standard tests to determine soil quality
  • Technology DesignImportance 1.9Level 1.0Level 2 looks like: Adjust exercise equipment for use by a customer

Tasks

30 core

What people in this occupation do, as O*NET records it, core tasks first by importance (1–5).

  1. Discuss heating or cooling system malfunctions with users to isolate problems or to verify that repairs corrected malfunctions.Importance 4.4
  2. Test electrical circuits or components for continuity, using electrical test equipment.Importance 4.3
  3. Repair or replace defective equipment, components, or wiring.Importance 4.2
  4. Install, connect, or adjust thermostats, humidistats, or timers.Importance 4.2
  5. Comply with all applicable standards, policies, or procedures, such as safety procedures or the maintenance of a clean work area.Importance 4.2
  6. Lay out and connect electrical wiring between controls and equipment, according to wiring diagrams, using electrician's hand tools.Importance 4.2
  7. Estimate, order, pick up, deliver, and install materials and supplies needed to maintain equipment in good working condition.Importance 4.2
  8. Schedule work with customers and initiate work orders, house requisitions, and orders from stock.Importance 4.2
  9. Braze or solder parts to repair defective joints and leaks.Importance 4.1
  10. Record and report time, materials, faults, deficiencies, or other unusual occurrences on work orders.Importance 4.1
  11. Recommend, develop, or perform preventive or general maintenance procedures, such as cleaning, power-washing, or vacuuming equipment, oiling parts, or changing filters.Importance 4.1
  12. Keep records of repairs and replacements made and causes of malfunctions.Importance 4.1
Show the other 18
  1. Repair or service heating, ventilating, and air conditioning (HVAC) systems to improve efficiency, such as by changing filters, cleaning ducts, and refilling non-toxic refrigerants.Importance 4.1
  2. Test pipes, lines, components, and connections for leaks.Importance 4.1
  3. Connect heating or air conditioning equipment to fuel, water, or refrigerant source to form complete circuit.Importance 4.0
  4. Inspect and test systems to verify system compliance with plans and specifications or to detect and locate malfunctions.Importance 4.0
  5. Perform mechanical overhauls and refrigerant reclaiming.Importance 4.0
  6. Adjust system controls to settings recommended by manufacturer to balance system.Importance 4.0
  7. Install expansion and control valves, using acetylene torches and wrenches.Importance 4.0
  8. Study blueprints, design specifications, or manufacturers' recommendations to ascertain the configuration of heating or cooling equipment components and to ensure the proper installation of components.Importance 3.9
  9. Install auxiliary components to heating or cooling equipment, such as expansion or discharge valves, air ducts, pipes, blowers, dampers, flues, or stokers.Importance 3.9
  10. Mount compressor, condenser, and other components in specified locations on frames, using hand tools and acetylene welding equipment.Importance 3.9
  11. Install or repair self-contained ground source heat pumps or hybrid ground or air source heat pumps to minimize carbon-based energy consumption and reduce carbon emissions.Importance 3.9
  12. Install or repair air purification systems, such as specialized filters or ultraviolet (UV) light purification systems.Importance 3.8
  13. Supervise and instruct assistants.Importance 3.8
  14. Lay out reference points for installation of structural and functional components, using measuring instruments.Importance 3.8
  15. Measure, cut, thread, or bend pipe or tubing, using pipe fitter's tools.Importance 3.7
  16. Install dehumidifiers or related equipment for spaces that require cool, dry air to operate efficiently, such as computer rooms.Importance 3.6
  17. Cut or drill holes in floors, walls, or roof to install equipment, using power saws or drills.Importance 3.6
  18. Lift and align components into position, using hoist or block and tackle.Importance 3.6

Knowledge

Bodies of knowledge the work draws on.

  • Building and ConstructionImportance 4.5Level 5.4Level 4 looks like: Fix a plumbing leak in the ceiling
  • Customer and Personal ServiceImportance 4.4Level 4.8Level 4 looks like: Be responsible for 10 children at daycare
  • MechanicalImportance 4.3Level 5.6
  • Administration and ManagementImportance 3.9Level 4.6Level 4 looks like: Monitor progress of a project to ensure timely completion
  • Education and TrainingImportance 3.9Level 3.2Level 4 looks like: Lead a quality improvement seminar
  • MathematicsImportance 3.9Level 4.2Level 4 looks like: Analyze data to determine areas with the highest sales
  • Public Safety and SecurityImportance 3.8Level 4.1Level 4 looks like: Inspect a building site for safety violations
  • AdministrativeImportance 3.6Level 4.7Level 4 looks like: Type 30 words per minute
Show all 33
  • DesignImportance 3.6Level 4.5Level 4 looks like: Design plans for remodeling a kitchen
  • Production and ProcessingImportance 3.5Level 4.2Level 4 looks like: Supervise an appliance assembly line
  • Computers and ElectronicsImportance 3.4Level 3.6Level 4 looks like: Use a computer to format a document
  • Engineering and TechnologyImportance 3.4Level 3.7Level 4 looks like: Design a custom office chair
  • English LanguageImportance 3.3Level 3.4Level 4 looks like: Edit an article for a news website
  • Personnel and Human ResourcesImportance 3.1Level 2.7
  • Economics and AccountingImportance 3.0Level 2.7
  • PhysicsImportance 3.0Level 3.6Level 4 looks like: Calculate the speed of a falling object
  • Law and GovernmentImportance 2.9Level 1.8Level 1 looks like: Describe the length of a U.S. presidential term
  • ChemistryImportance 2.8Level 3.2Level 4 looks like: Use the proper concentration of chlorine to purify a water source
  • TelecommunicationsImportance 2.8Level 1.9Level 1 looks like: Send an email
  • Sales and MarketingImportance 2.6Level 2.3Level 1 looks like: Sell cakes at a bake sale
  • PsychologyImportance 2.4Level 2.3Level 1 looks like: Monitor several children on a playground
  • Communications and MediaImportance 2.3Level 1.5Level 1 looks like: Write a thank you note
  • TransportationImportance 2.3Level 1.8Level 1 looks like: Ride a train to work
  • BiologyImportance 2.1Level 1.9Level 1 looks like: Feed domestic animals
  • Medicine and DentistryImportance 2.0Level 1.5Level 1 looks like: Use a band-aid
  • Food ProductionImportance 1.9Level 1.6Level 1 looks like: Grow herbs in the kitchen
  • Philosophy and TheologyImportance 1.9Level 1.0Level 1 looks like: Watch a TV show on family values
  • Foreign LanguageImportance 1.8Level 1.1Level 1 looks like: Say "please" and "thank you" in a foreign language
  • GeographyImportance 1.8Level 1.4Level 1 looks like: Know the capital of the United States
  • Sociology and AnthropologyImportance 1.7Level 1.4Level 1 looks like: Identify two cultures in a story as being different
  • Fine ArtsImportance 1.6Level 0.6Level 1 looks like: Attend a popular music concert
  • History and ArcheologyImportance 1.5Level 1.3Level 1 looks like: Take a class in US history
  • Therapy and CounselingImportance 1.3Level 0.7Level 1 looks like: Put ice on a sprained ankle

Abilities

Enduring capacities the work calls for.

  • Deductive ReasoningImportance 3.9Level 3.8
  • Inductive ReasoningImportance 3.9Level 3.8Level 4 looks like: Determine the prime suspect based on crime scene evidence
  • Near VisionImportance 3.9Level 3.9
  • Problem SensitivityImportance 3.9Level 3.8Level 4 looks like: Notice from a subtle difference in a client's mood that something is bothering them
  • Arm-Hand SteadinessImportance 3.8Level 3.9Level 4 looks like: Thread a needle
  • Oral ComprehensionImportance 3.8Level 3.8Level 4 looks like: Understand a coach's oral instructions for a sport
  • Manual DexterityImportance 3.6Level 3.1Level 4 looks like: Pack oranges in crates as quickly as possible
  • Visual Color DiscriminationImportance 3.6Level 3.6Level 4 looks like: Trace electrical circuits marked by various colored wires
Show all 52
  • Finger DexterityImportance 3.5Level 3.8Level 4 looks like: Attach small dials to audio equipment on an assembly line
  • Information OrderingImportance 3.3Level 3.6Level 2 looks like: Follow the correct steps to make change
  • Multilimb CoordinationImportance 3.1Level 3.1Level 4 looks like: Operate a forklift truck in a warehouse
  • VisualizationImportance 3.1Level 3.6Level 4 looks like: Follow a diagram to assemble a metal storage cabinet
  • Auditory AttentionImportance 3.0Level 2.9Level 2 looks like: Listen to a lecture while people nearby are talking
  • Category FlexibilityImportance 3.0Level 3.0Level 3 looks like: Classify flowers according to size, color, and smell
  • Control PrecisionImportance 3.0Level 3.0Level 2 looks like: Adjust a room light with a dimmer switch
  • Extent FlexibilityImportance 3.0Level 3.6Level 4 looks like: Reach for a box on a high warehouse shelf
  • Far VisionImportance 3.0Level 3.0Level 2 looks like: Read a roadside billboard
  • Hearing SensitivityImportance 3.0Level 3.0Level 2 looks like: Notice a doorbell ringing
  • Oral ExpressionImportance 3.0Level 3.5Level 4 looks like: Give instructions to a lost motorist
  • Perceptual SpeedImportance 3.0Level 3.0Level 2 looks like: Sort mail according to ZIP codes with no time pressure
  • Speech ClarityImportance 3.0Level 3.0Level 4 looks like: Make stadium-wide announcements during a sporting event
  • Speech RecognitionImportance 3.0Level 3.0Level 2 looks like: Recognize the voice of a coworker
  • Static StrengthImportance 3.0Level 3.0Level 4 looks like: Pull a 40-pound sack of fertilizer across the lawn
  • Trunk StrengthImportance 3.0Level 3.0Level 2 looks like: Sit up in an office chair
  • Written ComprehensionImportance 3.0Level 3.0Level 2 looks like: Understand signs on the highway
  • Flexibility of ClosureImportance 2.9Level 3.5Level 4 looks like: Look for a golf ball in tall grass
  • Fluency of IdeasImportance 2.9Level 3.0Level 2 looks like: Name four different uses for a screwdriver
  • Selective AttentionImportance 2.9Level 2.9Level 2 looks like: Answer a business call with coworkers talking nearby
  • Written ExpressionImportance 2.9Level 2.8
  • Reaction TimeImportance 2.8Level 2.6Level 2 looks like: Start to slow down the car when a traffic light turns yellow
  • Speed of ClosureImportance 2.8Level 2.9Level 3 looks like: Recognize a song after hearing only the first few notes
  • Time SharingImportance 2.8Level 2.8Level 3 looks like: Watch street signs while driving at 30 miles an hour
  • Depth PerceptionImportance 2.6Level 2.8Level 2 looks like: Merge a car into traffic on a city street
  • MemorizationImportance 2.6Level 2.6
  • OriginalityImportance 2.6Level 2.6Level 2 looks like: Use a credit card to open a locked door
  • StaminaImportance 2.5Level 2.6
  • Gross Body EquilibriumImportance 2.4Level 2.0Level 2 looks like: Stand on a ladder
  • Wrist-Finger SpeedImportance 2.4Level 2.0Level 2 looks like: Use a screwdriver to twist in a screw
  • Dynamic StrengthImportance 2.3Level 2.6Level 2 looks like: Use pruning shears to trim a bush
  • Mathematical ReasoningImportance 2.3Level 2.4Level 1 looks like: Determine how much 20 oranges will cost when they are priced at 5 for 4 dollars
  • Number FacilityImportance 2.3Level 2.8Level 3 looks like: Calculate a discounted price
  • Response OrientationImportance 2.1Level 2.3Level 2 looks like: When a doorbell and phone ring at the same time, quickly select which to answer first
  • Sound LocalizationImportance 2.1Level 2.1Level 2 looks like: Listen to a sound system to determine which speaker is working
  • Spatial OrientationImportance 2.1Level 2.1Level 2 looks like: Use the floor plan to locate a store in a mall
  • Explosive StrengthImportance 2.0Level 2.0Level 2 looks like: Hit a nail with a hammer
  • Glare SensitivityImportance 2.0Level 1.9Level 2 looks like: Drive on a familiar road on a cloudy day
  • Gross Body CoordinationImportance 2.0Level 2.0Level 2 looks like: Get in and out of a truck
  • Night VisionImportance 2.0Level 1.6Level 2 looks like: Read street signs at dusk (just after sunset)
  • Peripheral VisionImportance 2.0Level 1.8Level 2 looks like: Keep in step while marching in a band
  • Rate ControlImportance 2.0Level 1.9Level 1 looks like: Ride a bicycle alongside a jogger
  • Speed of Limb MovementImportance 1.8Level 1.0Level 2 looks like: Saw through a thin piece of wood
  • Dynamic FlexibilityImportance 1.6Level 0.6

Work activities

Kinds of activity the work is made of.

  • Controlling Machines and ProcessesImportance 4.9Level 5.5Level 4 looks like: Operate a drilling rig
  • Getting InformationImportance 4.6Level 4.1Level 4 looks like: Review a budget
  • Repairing and Maintaining Mechanical EquipmentImportance 4.6Level 5.1Level 4 looks like: Change the oil on a tractor
  • Making Decisions and Solving ProblemsImportance 4.5Level 4.9Level 4 looks like: Select the location for a major retail store
  • Processing InformationImportance 4.5Level 4.4Level 4 looks like: Calculate the adjustments for insurance claims
  • Identifying Objects, Actions, and EventsImportance 4.4Level 4.7Level 4 looks like: Judge the suitability of food products for an event
  • Inspecting Equipment, Structures, or MaterialsImportance 4.4Level 4.9Level 4 looks like: Inspect equipment in a chemical processing plant
  • Scheduling Work and ActivitiesImportance 4.4Level 4.3Level 4 looks like: Prepare the work schedule for salesclerks in a large retail store
Show all 41
  • Communicating with Supervisors, Peers, or SubordinatesImportance 4.3Level 4.6Level 4 looks like: Report the results of a sales meeting to a supervisor
  • Monitoring Processes, Materials, or SurroundingsImportance 4.2Level 4.4Level 4 looks like: Test electrical circuits
  • Updating and Using Relevant KnowledgeImportance 4.2Level 4.8Level 4 looks like: Keep current on changes in maintenance procedures for repairing sports cars
  • Analyzing Data or InformationImportance 4.1Level 4.2Level 4 looks like: Determine the interest cost to finance a new building
  • Evaluating Information to Determine Compliance with StandardsImportance 4.1Level 4.3Level 4 looks like: Evaluate a complicated insurance claim for compliance with policy terms
  • Judging the Qualities of Objects, Services, or PeopleImportance 4.1Level 4.3Level 4 looks like: Determine the value of property lost in a fire
  • Organizing, Planning, and Prioritizing WorkImportance 4.1Level 4.1Level 4 looks like: Plan and adjust a personal to-do list according to changing demands
  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and EquipmentImportance 4.0Level 4.1Level 4 looks like: Specify the furniture and equipment for a new school
  • Estimating the Quantifiable Characteristics of Products, Events, or InformationImportance 4.0Level 3.7Level 4 looks like: Estimate the time required to evacuate a city in the event of a major disaster
  • Handling and Moving ObjectsImportance 4.0Level 5.4Level 4 looks like: Arrange books in a library
  • Operating Vehicles, Mechanized Devices, or EquipmentImportance 4.0Level 3.4Level 4 looks like: Drive an 18-wheel tractor-trailer
  • Performing General Physical ActivitiesImportance 4.0Level 5.1Level 4 looks like: Paint the outside of a house
  • Repairing and Maintaining Electronic EquipmentImportance 4.0Level 3.9Level 4 looks like: Make repairs by removing and replacing circuit boards
  • Training and Teaching OthersImportance 4.0Level 4.2Level 4 looks like: Teach a social sciences course to high school students
  • Documenting/Recording InformationImportance 3.9Level 3.8Level 4 looks like: Document the results of a crime scene investigation
  • Interpreting the Meaning of Information for OthersImportance 3.8Level 3.8Level 4 looks like: Interpret how foreign tax laws apply to U.S. exports
  • Thinking CreativelyImportance 3.8Level 4.0Level 4 looks like: Adapt popular music for a high school marching band
  • Coordinating the Work and Activities of OthersImportance 3.7Level 4.4Level 4 looks like: Organize the cleanup crew after a major sporting event
  • Guiding, Directing, and Motivating SubordinatesImportance 3.6Level 3.4Level 4 looks like: Manage a small team of employees in a dynamic workplace
  • Performing for or Working Directly with the PublicImportance 3.6Level 3.6Level 4 looks like: Sell shoes in a crowded shoe store
  • Communicating with People Outside the OrganizationImportance 3.5Level 4.0Level 4 looks like: Present information to potential clients about available services
  • Working with ComputersImportance 3.5Level 3.4Level 4 looks like: Write software for keeping track of parts in inventory
  • Developing Objectives and StrategiesImportance 3.4Level 3.3Level 4 looks like: Develop the plan to complete the merger of two organizations over a 3-year period
  • Establishing and Maintaining Interpersonal RelationshipsImportance 3.4Level 3.7Level 4 looks like: Maintain good working relationships with almost all coworkers and clients
  • Monitoring and Controlling ResourcesImportance 3.4Level 3.4Level 4 looks like: Work as a chef responsible for ordering food for the menu
  • Coaching and Developing OthersImportance 3.3Level 3.7Level 4 looks like: Provide on-the-job training for administrative workers
  • Developing and Building TeamsImportance 3.1Level 3.3Level 4 looks like: Lead an assembly team in an automobile plant
  • Providing Consultation and Advice to OthersImportance 2.9Level 3.8Level 4 looks like: Recommend a new software package to increase operational efficiency
  • Resolving Conflicts and Negotiating with OthersImportance 2.9Level 3.0Level 4 looks like: Get two subordinates to agree about vacation schedules
  • Assisting and Caring for OthersImportance 2.7Level 2.6
  • Staffing Organizational UnitsImportance 2.7Level 3.0Level 4 looks like: Interview candidates for a sales position and make hiring recommendations
  • Performing Administrative ActivitiesImportance 2.5Level 2.4Level 1 looks like: Complete routine paperwork
  • Selling or Influencing OthersImportance 2.4Level 2.5Level 1 looks like: Convince a coworker to assist with an assignment

Work context

The conditions most characteristic of the work, on O*NET's 1–5 context scale.

  • Face-to-Face Discussions with Individuals and Within Teams5.0
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets4.9
  • E-Mail4.8
  • Contact With Others4.7
  • Exposed to Contaminants4.6
  • Indoors, Not Environmentally Controlled4.6
  • Work With or Contribute to a Work Group or Team4.6
  • Importance of Being Exact or Accurate4.5
  • Telephone Conversations4.5
  • Time Pressure4.4

Technology

27 tools

Software used in this work. In demand: among the tools job postings for this occupation name most. Hot: often named in job postings across the economy.

Hot (8)

  • Adobe Acrobat
  • Autodesk AutoCAD
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word
  • SAP software
Other tools (19)
  • Alerton Ascent Compass
  • Atlas Construction Business Forms
  • Building automation software
  • Computerized maintenance management system CMMS
  • Contact management systems
  • Cworks CMMS
  • Data logging software
  • Database software
  • Delta Controls inteliWEB
  • Facility energy management software
  • Graphics software
  • Honeywell WEBs-N4
  • HVAC tools software
  • IBM Maximo Asset Management
  • IBM Notes
  • Johnson Controls Metasys
  • ManagerPlus
  • Microsoft Exchange
  • Siemens APOGEE Building Automation Software

Related occupations

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ESCO equivalents

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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.