Occupation AtlasLoan Interviewers and Clerks
O*NET · 43-4131.00
Loan Interviewers and Clerks
Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
25 more
Loan Clerk · Loan Closer · Loan Documentation Specialist · Loan Expeditor · Loan Funder · Loan Inspector · Loan Interviewer · Loan Operations Specialist · Loan Originator · Loan Processor · Loan Representative · Loan Secretary · Mortgage Broker · Mortgage Clerk · Mortgage Closing Clerk · Mortgage Loan Assistant · Mortgage Loan Closer · Mortgage Loan Interviewer · Mortgage Loan Processing Clerk · Mortgage Loan Processor · Mortgage Processing Clerk · Mortgage Processor · Post Closer · Post Closing Specialist · Processor
Job Zone
- 1
- 2
- 3
- 4
- 5
Zone 3: Medium Preparation Needed
Medium preparation. Vocational training, related on-the-job experience, or an associate degree, with one to two years of training that combines experience and informal instruction.
Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.
Occupational interest profile
CESConventional · Enterprising · Social — the three strongest interests, in order
- C Conventional6.92
- E Enterprising4.61
- S Social3.40
- I Investigative2.18
- R Realistic1.00
- A Artistic1.00
RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.
Education and experience
The education level respondents say the job requires, and the most common answer for experience and training.
- Related work experience
- Over 2 years, up to and including 4 years (31%)
- On-site or in-plant training
- Up to and including 1 month (26%)
- On-the-job training
- Over 1 year, up to and including 2 years (38%)
Typically associated skills
All 35 O*NET skills, most important first. Importance (1–5) says how much a skill matters here; level (0–7) says how much of it the work calls for, with O*NET's example of a nearby level. Neither is a proficiency rating of a person.
- Active ListeningbasicImportance 4.1Level 4.0Level 4 looks like: Answer inquiries regarding credit references
- SpeakingbasicImportance 4.0Level 4.0Level 4 looks like: Interview applicants to obtain personal and work history
- Reading ComprehensionbasicImportance 3.9Level 4.0Level 4 looks like: Understand an email from management describing new personnel policies
- Critical ThinkingbasicImportance 3.8Level 4.0Level 4 looks like: Evaluate customer complaints and determine appropriate responses
- WritingbasicImportance 3.6Level 3.9Level 4 looks like: Write an email to staff outlining new directives
- Complex Problem SolvingImportance 3.5Level 3.0Level 2 looks like: Lay out tools to complete a job
- Judgment and Decision MakingImportance 3.4Level 3.8Level 4 looks like: Evaluate a loan application for degree of risk
- Active LearningbasicImportance 3.4Level 3.5Level 4 looks like: Determine the impact of new menu changes on a restaurant's purchasing requirements
- Social PerceptivenessImportance 3.4Level 3.1Level 4 looks like: Be aware of how a coworker's promotion will affect a work group
- Time ManagementImportance 3.3Level 3.1Level 4 looks like: Allocate the time of subordinates to projects for the coming week
- MathematicsbasicImportance 3.1Level 3.1Level 4 looks like: Calculate the square footage of a new home under construction
- Service OrientationImportance 3.0Level 3.3Level 4 looks like: Make flight reservations for customers using an online booking site
Show the other 23
- PersuasionImportance 3.0Level 3.1Level 4 looks like: Convince a supervisor to purchase new office equipment
- CoordinationImportance 3.0Level 3.0Level 2 looks like: Schedule appointments for a medical clinic
- InstructingImportance 3.0Level 3.0Level 2 looks like: Instruct a new employee in the use of a timekeeping system
- MonitoringbasicImportance 3.0Level 3.0Level 2 looks like: Proofread and correct a letter
- NegotiationImportance 2.9Level 3.0Level 2 looks like: Present justification to a manager for altering a work schedule
- Learning StrategiesbasicImportance 2.6Level 2.8Level 2 looks like: Learn a different method of completing a task from a coworker
- Systems AnalysisImportance 2.5Level 2.8Level 2 looks like: Determine how loss of a team member will affect the completion of a job
- Systems EvaluationImportance 2.5Level 2.6Level 2 looks like: Determine why estimates for the time to complete a task are overly optimistic
- Management of Financial ResourcesImportance 2.1Level 1.3Level 2 looks like: Use available funds to buy office supplies and record the amount of the purchase
- Management of Personnel ResourcesImportance 2.0Level 2.3Level 2 looks like: Encourage a coworker who is having difficulty finishing a project
- Operations AnalysisImportance 2.0Level 2.1Level 2 looks like: Select a printer for an office
- Operations MonitoringImportance 1.9Level 1.6Level 2 looks like: Monitor completion times while running a computer program
- ProgrammingImportance 1.8Level 1.1Level 2 looks like: Write a program to sort objects in a database
- Quality Control AnalysisImportance 1.8Level 1.0Level 2 looks like: Inspect a draft email for errors (e.g., grammar, punctuation)
- Technology DesignImportance 1.8Level 0.8
- TroubleshootingImportance 1.5Level 0.6
- Management of Material ResourcesImportance 1.3Level —
- SciencebasicImportance 1.1Level —
- Equipment MaintenanceImportance 1.0Level —
- Equipment SelectionImportance 1.0Level —
- InstallationImportance 1.0Level —
- Operation and ControlImportance 1.0Level —
- RepairingImportance 1.0Level —
Tasks
18 coreWhat people in this occupation do, as O*NET records it, core tasks first by importance (1–5).
- Interview loan applicants to obtain personal and financial data and to assist in completing applications.Importance 4.6
- Answer questions and advise customers regarding loans and transactions.Importance 4.5
- Verify and examine information and accuracy of loan application and closing documents.Importance 4.4
- Record applications for loan and credit, loan information, and disbursements of funds, using computers.Importance 4.4
- Submit loan applications with recommendation for underwriting approval.Importance 4.4
- Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.Importance 4.3
- Prepare and type loan applications, closing documents, legal documents, letters, forms, government notices, and checks, using computers.Importance 4.3
- Check value of customer collateral to be held as loan security.Importance 4.3
- Order property insurance or mortgage insurance policies to ensure protection against loss on mortgaged property.Importance 4.3
- Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.Importance 4.2
- Present loan and repayment schedules to customers.Importance 4.2
- Schedule and conduct closings of mortgage transactions.Importance 4.2
Show the other 6
- Accept payment on accounts.Importance 4.2
- Review customer accounts to determine whether payments are made on time and that other loan terms are being followed.Importance 4.1
- Establish credit limits and grant extensions of credit on overdue accounts.Importance 4.1
- Calculate, review, and correct errors on interest, principal, payment, and closing costs, using computers or calculators.Importance 4.0
- File and maintain loan records.Importance 4.0
- Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.Importance 3.9
Knowledge
Bodies of knowledge the work draws on.
- Customer and Personal ServiceImportance 4.4Level 4.4Level 4 looks like: Be responsible for 10 children at daycare
- English LanguageImportance 4.2Level 4.4Level 4 looks like: Edit an article for a news website
- AdministrativeImportance 3.7Level 4.6Level 4 looks like: Type 30 words per minute
- Computers and ElectronicsImportance 3.4Level 3.6Level 4 looks like: Use a computer to format a document
- Law and GovernmentImportance 3.4Level 3.7Level 4 looks like: Prepare documents and title papers for the purchase of a new house
- MathematicsImportance 3.4Level 3.7Level 4 looks like: Analyze data to determine areas with the highest sales
- Administration and ManagementImportance 2.9Level 3.6Level 4 looks like: Monitor progress of a project to ensure timely completion
- Education and TrainingImportance 2.9Level 3.3Level 4 looks like: Lead a quality improvement seminar
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- Economics and AccountingImportance 2.8Level 3.4Level 4 looks like: Develop financial investment programs for individual clients
- Sales and MarketingImportance 2.8Level 3.3Level 4 looks like: Introduce clients to a new line of products
- Production and ProcessingImportance 2.3Level 2.0Level 1 looks like: Put a computer back into its packing materials
- Communications and MediaImportance 2.2Level 2.1Level 1 looks like: Write a thank you note
- Personnel and Human ResourcesImportance 2.2Level 2.3Level 1 looks like: Fill out a medical claim form
- TelecommunicationsImportance 2.2Level 0.7Level 1 looks like: Send an email
- GeographyImportance 1.8Level 0.7Level 1 looks like: Know the capital of the United States
- Public Safety and SecurityImportance 1.7Level 1.3Level 1 looks like: Use a seatbelt
- Engineering and TechnologyImportance 1.5Level 1.1Level 1 looks like: Install a door lock
- PsychologyImportance 1.4Level 0.7Level 1 looks like: Monitor several children on a playground
- Building and ConstructionImportance 1.3Level —
- DesignImportance 1.3Level —
- Foreign LanguageImportance 1.3Level —
- MechanicalImportance 1.1Level —
- Philosophy and TheologyImportance 1.1Level —
- Sociology and AnthropologyImportance 1.1Level —
- TransportationImportance 1.1Level —
- BiologyImportance 1.0Level —
- ChemistryImportance 1.0Level —
- Fine ArtsImportance 1.0Level —
- Food ProductionImportance 1.0Level —
- History and ArcheologyImportance 1.0Level —
- Medicine and DentistryImportance 1.0Level —
- PhysicsImportance 1.0Level —
- Therapy and CounselingImportance 1.0Level —
Abilities
Enduring capacities the work calls for.
- Oral ComprehensionImportance 4.1Level 4.1Level 4 looks like: Understand a coach's oral instructions for a sport
- Written ComprehensionImportance 4.1Level 4.0Level 4 looks like: Understand an apartment lease
- Oral ExpressionImportance 4.0Level 4.1Level 4 looks like: Give instructions to a lost motorist
- Speech ClarityImportance 4.0Level 3.4Level 4 looks like: Make stadium-wide announcements during a sporting event
- Speech RecognitionImportance 4.0Level 4.0Level 4 looks like: Identify a former customer's voice over the phone
- Information OrderingImportance 3.8Level 3.6Level 2 looks like: Follow the correct steps to make change
- Near VisionImportance 3.8Level 3.9
- Problem SensitivityImportance 3.8Level 3.4Level 4 looks like: Notice from a subtle difference in a client's mood that something is bothering them
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- Deductive ReasoningImportance 3.6Level 3.8
- Inductive ReasoningImportance 3.6Level 3.5Level 4 looks like: Determine the prime suspect based on crime scene evidence
- Written ExpressionImportance 3.6Level 3.9Level 4 looks like: Write a job recommendation for a subordinate
- Mathematical ReasoningImportance 3.1Level 3.3Level 4 looks like: Decide how to calculate profits to determine the amounts of yearly bonuses
- Selective AttentionImportance 3.1Level 3.0Level 2 looks like: Answer a business call with coworkers talking nearby
- Category FlexibilityImportance 3.0Level 3.3Level 3 looks like: Classify flowers according to size, color, and smell
- Fluency of IdeasImportance 3.0Level 3.0Level 2 looks like: Name four different uses for a screwdriver
- Number FacilityImportance 3.0Level 3.3Level 3 looks like: Calculate a discounted price
- Flexibility of ClosureImportance 2.9Level 2.9Level 2 looks like: Detect that your phone is ringing while at a concert
- Time SharingImportance 2.9Level 2.5Level 2 looks like: Listen to music while entering numbers into a spreadsheet
- Far VisionImportance 2.8Level 2.8Level 2 looks like: Read a roadside billboard
- Perceptual SpeedImportance 2.8Level 2.8Level 2 looks like: Sort mail according to ZIP codes with no time pressure
- Speed of ClosureImportance 2.8Level 2.8Level 3 looks like: Recognize a song after hearing only the first few notes
- Finger DexterityImportance 2.6Level 2.1Level 2 looks like: Put coins in a parking meter
- OriginalityImportance 2.6Level 2.8Level 2 looks like: Use a credit card to open a locked door
- VisualizationImportance 2.6Level 2.4Level 2 looks like: Imagine how to place paper in a printer so that the letterhead comes out on top
- Hearing SensitivityImportance 2.1Level 2.0Level 2 looks like: Notice a doorbell ringing
- MemorizationImportance 2.1Level 2.8
- Visual Color DiscriminationImportance 2.1Level 1.8Level 1 looks like: Separate laundry into colors and whites
- Auditory AttentionImportance 2.0Level 2.0Level 2 looks like: Listen to a lecture while people nearby are talking
- Trunk StrengthImportance 1.6Level 0.8
- Control PrecisionImportance 1.5Level 0.5
- Arm-Hand SteadinessImportance 1.4Level 0.4
- Depth PerceptionImportance 1.4Level 0.5
- Manual DexterityImportance 1.4Level 0.4Level 1 looks like: Screw a light bulb into a light socket
- Wrist-Finger SpeedImportance 1.4Level 0.5
- Dynamic StrengthImportance 1.3Level —
- Dynamic FlexibilityImportance 1.0Level —
- Explosive StrengthImportance 1.0Level —
- Extent FlexibilityImportance 1.0Level —
- Glare SensitivityImportance 1.0Level —
- Gross Body CoordinationImportance 1.0Level —
- Gross Body EquilibriumImportance 1.0Level —
- Multilimb CoordinationImportance 1.0Level —
- Night VisionImportance 1.0Level —
- Peripheral VisionImportance 1.0Level —
- Rate ControlImportance 1.0Level —
- Reaction TimeImportance 1.0Level —
- Response OrientationImportance 1.0Level —
- Sound LocalizationImportance 1.0Level —
- Spatial OrientationImportance 1.0Level —
- Speed of Limb MovementImportance 1.0Level —
- StaminaImportance 1.0Level —
- Static StrengthImportance 1.0Level —
Work activities
Kinds of activity the work is made of.
- Evaluating Information to Determine Compliance with StandardsImportance 4.6Level 5.3Level 4 looks like: Evaluate a complicated insurance claim for compliance with policy terms
- Communicating with Supervisors, Peers, or SubordinatesImportance 4.4Level 5.3Level 4 looks like: Report the results of a sales meeting to a supervisor
- Establishing and Maintaining Interpersonal RelationshipsImportance 4.4Level 5.4Level 4 looks like: Maintain good working relationships with almost all coworkers and clients
- Making Decisions and Solving ProblemsImportance 4.4Level 5.8
- Analyzing Data or InformationImportance 4.3Level 5.3Level 4 looks like: Determine the interest cost to finance a new building
- Documenting/Recording InformationImportance 4.3Level 5.0Level 4 looks like: Document the results of a crime scene investigation
- Getting InformationImportance 4.3Level 5.3Level 4 looks like: Review a budget
- Organizing, Planning, and Prioritizing WorkImportance 4.3Level 5.7
Show all 41
- Processing InformationImportance 4.3Level 5.2Level 4 looks like: Calculate the adjustments for insurance claims
- Working with ComputersImportance 4.3Level 4.5Level 4 looks like: Write software for keeping track of parts in inventory
- Communicating with People Outside the OrganizationImportance 4.1Level 5.0Level 4 looks like: Present information to potential clients about available services
- Judging the Qualities of Objects, Services, or PeopleImportance 4.1Level 5.6
- Coordinating the Work and Activities of OthersImportance 4.0Level 5.3Level 4 looks like: Organize the cleanup crew after a major sporting event
- Developing Objectives and StrategiesImportance 4.0Level 4.9Level 4 looks like: Develop the plan to complete the merger of two organizations over a 3-year period
- Developing and Building TeamsImportance 4.0Level 5.0Level 4 looks like: Lead an assembly team in an automobile plant
- Performing for or Working Directly with the PublicImportance 4.0Level 5.2Level 4 looks like: Sell shoes in a crowded shoe store
- Updating and Using Relevant KnowledgeImportance 4.0Level 4.9Level 4 looks like: Keep current on changes in maintenance procedures for repairing sports cars
- Coaching and Developing OthersImportance 3.9Level 5.0Level 4 looks like: Provide on-the-job training for administrative workers
- Thinking CreativelyImportance 3.9Level 5.2Level 4 looks like: Adapt popular music for a high school marching band
- Estimating the Quantifiable Characteristics of Products, Events, or InformationImportance 3.8Level 4.5Level 4 looks like: Estimate the time required to evacuate a city in the event of a major disaster
- Guiding, Directing, and Motivating SubordinatesImportance 3.8Level 4.5Level 4 looks like: Manage a small team of employees in a dynamic workplace
- Identifying Objects, Actions, and EventsImportance 3.8Level 4.2Level 4 looks like: Judge the suitability of food products for an event
- Resolving Conflicts and Negotiating with OthersImportance 3.8Level 5.1Level 4 looks like: Get two subordinates to agree about vacation schedules
- Interpreting the Meaning of Information for OthersImportance 3.6Level 4.0Level 4 looks like: Interpret how foreign tax laws apply to U.S. exports
- Selling or Influencing OthersImportance 3.5Level 4.7Level 4 looks like: Make a sales pitch to convince others to buy a product
- Scheduling Work and ActivitiesImportance 3.4Level 4.3Level 4 looks like: Prepare the work schedule for salesclerks in a large retail store
- Training and Teaching OthersImportance 3.4Level 4.4Level 4 looks like: Teach a social sciences course to high school students
- Monitoring Processes, Materials, or SurroundingsImportance 3.3Level 4.2Level 4 looks like: Test electrical circuits
- Providing Consultation and Advice to OthersImportance 3.3Level 4.5Level 4 looks like: Recommend a new software package to increase operational efficiency
- Monitoring and Controlling ResourcesImportance 3.0Level 3.6Level 4 looks like: Work as a chef responsible for ordering food for the menu
- Performing Administrative ActivitiesImportance 2.9Level 3.8Level 4 looks like: Complete tax forms for a small business
- Assisting and Caring for OthersImportance 2.7Level 3.3Level 4 looks like: Help a medical patient find in-home assistance or healthcare
- Inspecting Equipment, Structures, or MaterialsImportance 2.0Level 2.2Level 1 looks like: Check that doors to building are locked
- Staffing Organizational UnitsImportance 1.9Level 1.8Level 1 looks like: Work in a position that has minimal staffing requirements
- Operating Vehicles, Mechanized Devices, or EquipmentImportance 1.3Level —
- Drafting, Laying Out, and Specifying Technical Devices, Parts, and EquipmentImportance 1.2Level —
- Handling and Moving ObjectsImportance 1.2Level —
- Performing General Physical ActivitiesImportance 1.2Level —
- Repairing and Maintaining Mechanical EquipmentImportance 1.2Level —
- Controlling Machines and ProcessesImportance 1.1Level —
- Repairing and Maintaining Electronic EquipmentImportance 1.1Level —
Work context
The conditions most characteristic of the work, on O*NET's 1–5 context scale.
Technology
18 toolsSoftware used in this work. In demand: among the tools job postings for this occupation name most. Hot: often named in job postings across the economy.
In demand (5)
- Microsoft Excelhot
- Microsoft Office softwarehot
- Microsoft Outlookhot
- Microsoft PowerPointhot
- Microsoft Wordhot
Hot (2; 5 more marked hot above)
- Microsoft Access
- Microsoft Windows
Other tools (11)
- Automated financial software
- Automated underwriting software
- Credit reporting software
- Encompass software
- Fannie Mae Desktop Underwriter
- Lending software systems
- Loan tracking software
- Microsoft Dynamics
- Rockport Integrated Excel Underwriting
- Software AG Underwriting Solution
- Web browser software
Related occupations
O*NET's own list of the occupations most related to this one, closest first.
ESCO equivalents
From the official ESCO–O*NET crosswalk, strongest match first. A broader occupation takes in this one; a narrower one is a part of it.
Closest occupations
Compare any occupation →Other O*NET occupations whose importance ratings on the 35 skills both rate are nearest to this one's, with the biggest differences named. A plain rule, not a hidden score.
Loan Officers
Average difference 0.2 points · Management of Material Resources +0.7, Management of Personnel Resources +0.6
O*NET · Zone 4 · Compare
Tax Examiners and Collectors, and Revenue Agents
Average difference 0.2 points · Complex Problem Solving −0.5, Troubleshooting −0.5
O*NET · Zone 3 · Compare
Private Detectives and Investigators
Average difference 0.2 points · Operation and Control +1.1, Mathematics −0.8
O*NET · Zone 3 · Compare
Insurance Underwriters
Average difference 0.2 points · Management of Material Resources +0.7, Quality Control Analysis −0.7
O*NET · Zone 4 · Compare
Procurement Clerks
Average difference 0.2 points · Management of Material Resources +1.1, Management of Personnel Resources +0.8
O*NET · Zone 2 · Compare
Credit Counselors
Average difference 0.2 points · Service Orientation +0.6, Systems Evaluation +0.6
O*NET · Zone 4 · Compare
Intelligence Analysts
Average difference 0.2 points · Science +0.8, Quality Control Analysis −0.7
O*NET · Zone 4 · Compare
Claims Adjusters, Examiners, and Investigators
Average difference 0.2 points · Quality Control Analysis +0.8, Management of Personnel Resources +0.8
O*NET · Zone 4 · Compare
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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.