Occupation AtlasFirst-Line Supervisors of Correctional Officers

O*NET · 33-1011.00

First-Line Supervisors of Correctional Officers

Directly supervise and coordinate activities of correctional officers and jailers.

Also called Commissary Manager · Correction Officer Supervisor · Correction Warden · Correctional Captain · Correctional Case Records Supervisor · Correctional Housing Unit Manager · Correctional Officer Captain · Correctional Program Supervisor
11 more

Correctional Supervisor · Corrections Lieutenant · Detention Director · Detention Supervisor · Guard Chief · Guard Supervisor · Juvenile Justice Supervisor · Prison Guard Supervisor · Shift Supervisor · Unit Manager · Ward Supervisor

Job Zone 3 — Medium Preparation NeededHolland code ECS35 skills on file

Compare with another occupationCompare with First-Line Supervisors of Personal Service Workers

Job Zone

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Zone 3: Medium Preparation Needed

Medium preparation. Vocational training, related on-the-job experience, or an associate degree, with one to two years of training that combines experience and informal instruction.

Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.

Occupational interest profile

ECSEnterprising · Conventional · Social — the three strongest interests, in order

  • E Enterprising6.32
  • C Conventional5.06
  • S Social4.54
  • R Realistic3.58
  • I Investigative1.80
  • A Artistic1.00

RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.

Education and experience

The education level respondents say the job requires, and the most common answer for experience and training.

  • High School Diploma or the equivalent59%
  • Post-Secondary Certificate5%
  • Some College Courses2%
  • Associate's Degree or other 2-year degree23%
  • Bachelor's Degree11%
Related work experience
Over 2 years, up to and including 4 years (39%)
On-site or in-plant training
Over 1 month, up to and including 3 months (35%)
On-the-job training
Over 1 month, up to and including 3 months (40%)

Typically associated skills

All 35 O*NET skills, most important first. Importance (1–5) says how much a skill matters here; level (0–7) says how much of it the work calls for, with O*NET's example of a nearby level. Neither is a proficiency rating of a person.

  • MonitoringbasicImportance 4.0Level 4.3Level 4 looks like: Monitor a meeting and revise the agenda to ensure important topics are discussed
  • Active ListeningbasicImportance 4.0Level 4.0Level 4 looks like: Answer inquiries regarding credit references
  • CoordinationImportance 4.0Level 4.0Level 4 looks like: Work with others to put a new roof on a house
  • Critical ThinkingbasicImportance 4.0Level 4.0Level 4 looks like: Evaluate customer complaints and determine appropriate responses
  • Social PerceptivenessImportance 4.0Level 4.0Level 4 looks like: Be aware of how a coworker's promotion will affect a work group
  • SpeakingbasicImportance 3.9Level 4.0Level 4 looks like: Interview applicants to obtain personal and work history
  • Management of Personnel ResourcesImportance 3.8Level 4.0Level 4 looks like: Direct the activities of a road repair crew with minimal disruption of traffic flow
  • Reading ComprehensionbasicImportance 3.8Level 4.0Level 4 looks like: Understand an email from management describing new personnel policies
  • PersuasionImportance 3.5Level 3.6Level 4 looks like: Convince a supervisor to purchase new office equipment
  • WritingbasicImportance 3.5Level 3.6Level 4 looks like: Write an email to staff outlining new directives
  • NegotiationImportance 3.5Level 3.1Level 4 looks like: Contract with a wholesaler to sell items at a given cost
  • Time ManagementImportance 3.3Level 3.9Level 4 looks like: Allocate the time of subordinates to projects for the coming week
Show the other 23
  • Active LearningbasicImportance 3.3Level 3.3Level 4 looks like: Determine the impact of new menu changes on a restaurant's purchasing requirements
  • Complex Problem SolvingImportance 3.3Level 3.3Level 4 looks like: Redesign a floor layout to take advantage of new manufacturing techniques
  • InstructingImportance 3.1Level 3.4Level 4 looks like: Instruct a coworker in how to operate a software program
  • Judgment and Decision MakingImportance 3.1Level 3.3Level 4 looks like: Evaluate a loan application for degree of risk
  • Learning StrategiesbasicImportance 3.1Level 3.1Level 4 looks like: Identify an alternative approach to help trainees who are having difficulties
  • Systems AnalysisImportance 3.1Level 3.1Level 4 looks like: Determine how a new piece of equipment will affect production rates
  • Systems EvaluationImportance 3.0Level 3.1Level 4 looks like: Identify the reasons why a client might be unhappy with a product
  • Service OrientationImportance 3.0Level 3.0Level 2 looks like: Ask customers if they would like a cup of coffee
  • MathematicsbasicImportance 2.1Level 2.0Level 2 looks like: Count the amount of change to be given to a customer
  • Operations MonitoringImportance 2.1Level 2.0Level 2 looks like: Monitor completion times while running a computer program
  • Operations AnalysisImportance 2.1Level 1.6Level 2 looks like: Select a printer for an office
  • Management of Material ResourcesImportance 2.0Level 1.9Level 2 looks like: Reserve a room for a management meeting
  • Quality Control AnalysisImportance 2.0Level 1.9Level 2 looks like: Inspect a draft email for errors (e.g., grammar, punctuation)
  • Operation and ControlImportance 2.0Level 1.6Level 2 looks like: Navigate the settings on an office printer to print on both sides of the paper
  • Management of Financial ResourcesImportance 1.9Level 1.3Level 2 looks like: Use available funds to buy office supplies and record the amount of the purchase
  • TroubleshootingImportance 1.8Level 1.0Level 2 looks like: Identify the source of a leak by looking under a machine
  • Technology DesignImportance 1.6Level 0.6
  • ProgrammingImportance 1.5Level 0.5
  • SciencebasicImportance 1.5Level 0.5
  • Equipment MaintenanceImportance 1.0Level —
  • Equipment SelectionImportance 1.0Level —
  • InstallationImportance 1.0Level —
  • RepairingImportance 1.0Level —

Tasks

23 core

What people in this occupation do, as O*NET records it, core tasks first by importance (1–5).

  1. Take, receive, or check periodic inmate counts.Importance 4.8
  2. Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.Importance 4.7
  3. Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.Importance 4.7
  4. Respond to emergencies, such as escapes.Importance 4.6
  5. Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.Importance 4.6
  6. Supervise or perform searches of inmates or their quarters to locate contraband items.Importance 4.6
  7. Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.Importance 4.5
  8. Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward inmates, parolees, fellow employees, visitors, and the public.Importance 4.5
  9. Carry injured offenders or employees to safety and provide emergency first aid when necessary.Importance 4.5
  10. Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.Importance 4.4
  11. Instruct employees or provide on-the-job training.Importance 4.3
  12. Conduct roll calls of correctional officers.Importance 4.3
Show the other 11
  1. Supervise activities, such as searches, shakedowns, riot control, or institutional tours.Importance 4.3
  2. Resolve problems between inmates.Importance 4.3
  3. Set up employee work schedules.Importance 4.2
  4. Examine incoming or outgoing mail to ensure conformance with regulations.Importance 4.2
  5. Develop work or security procedures.Importance 4.1
  6. Transfer or transport offenders on foot or by driving vehicles, such as trailers, vans, or buses.Importance 4.1
  7. Review offender information to identify issues that require special attention.Importance 4.1
  8. Supervise or provide security for offenders performing tasks, such as construction, maintenance, laundry, food service, or other industrial or agricultural operations.Importance 4.0
  9. Convey correctional officers' or inmates' complaints to superiors.Importance 4.0
  10. Rate behavior of inmates, promoting acceptable attitudes and behaviors to those with low ratings.Importance 3.8
  11. Conduct evaluations of employees' performance.Importance 3.8

Knowledge

Bodies of knowledge the work draws on.

  • Public Safety and SecurityImportance 4.8Level 5.4Level 4 looks like: Inspect a building site for safety violations
  • Law and GovernmentImportance 4.4Level 4.2Level 4 looks like: Prepare documents and title papers for the purchase of a new house
  • Administration and ManagementImportance 4.2Level 3.9Level 4 looks like: Monitor progress of a project to ensure timely completion
  • PsychologyImportance 4.1Level 5.0Level 4 looks like: Understand the impact of alcohol on human responses
  • English LanguageImportance 4.0Level 4.0Level 4 looks like: Edit an article for a news website
  • AdministrativeImportance 3.7Level 4.1Level 4 looks like: Type 30 words per minute
  • Computers and ElectronicsImportance 3.6Level 4.2Level 4 looks like: Use a computer to format a document
  • Education and TrainingImportance 3.6Level 4.7Level 4 looks like: Lead a quality improvement seminar
Show all 33
  • Personnel and Human ResourcesImportance 3.6Level 4.0Level 4 looks like: Interview applicants for an administrative position
  • Customer and Personal ServiceImportance 3.2Level 3.8Level 4 looks like: Be responsible for 10 children at daycare
  • Sociology and AnthropologyImportance 3.2Level 3.6Level 4 looks like: Write an article about cultural differences
  • Therapy and CounselingImportance 3.2Level 3.8Level 4 looks like: Provide job counseling to the unemployed
  • Communications and MediaImportance 2.8Level 2.7
  • TelecommunicationsImportance 2.8Level 2.0Level 1 looks like: Send an email
  • TransportationImportance 2.8Level 2.7
  • MathematicsImportance 2.7Level 2.7
  • Philosophy and TheologyImportance 2.7Level 3.2Level 4 looks like: Understand another culture's religious practices
  • Foreign LanguageImportance 2.2Level 1.7Level 1 looks like: Say "please" and "thank you" in a foreign language
  • Production and ProcessingImportance 2.2Level 2.1Level 1 looks like: Put a computer back into its packing materials
  • Food ProductionImportance 2.0Level 1.6Level 1 looks like: Grow herbs in the kitchen
  • Medicine and DentistryImportance 2.0Level 1.5Level 1 looks like: Use a band-aid
  • Economics and AccountingImportance 1.9Level 1.4Level 1 looks like: Answer billing questions from credit card customers
  • MechanicalImportance 1.8Level 1.4Level 1 looks like: Replace the filters in a furnace
  • DesignImportance 1.7Level 1.2Level 1 looks like: Draw a straight line 4 3/16 inches long
  • ChemistryImportance 1.6Level 1.2Level 1 looks like: Use a common household bug spray
  • Engineering and TechnologyImportance 1.6Level 0.9Level 1 looks like: Install a door lock
  • Building and ConstructionImportance 1.5Level 0.9Level 1 looks like: Choose the proper type of wood for adding a deck onto a house
  • History and ArcheologyImportance 1.5Level 0.7Level 1 looks like: Take a class in US history
  • BiologyImportance 1.4Level —
  • GeographyImportance 1.4Level —
  • Sales and MarketingImportance 1.4Level 1.1Level 1 looks like: Sell cakes at a bake sale
  • PhysicsImportance 1.2Level —
  • Fine ArtsImportance 1.1Level —

Abilities

Enduring capacities the work calls for.

  • Deductive ReasoningImportance 4.0Level 4.0Level 5 looks like: Decide what factors to consider in selecting stocks
  • Oral ComprehensionImportance 4.0Level 4.0Level 4 looks like: Understand a coach's oral instructions for a sport
  • Oral ExpressionImportance 4.0Level 4.0Level 4 looks like: Give instructions to a lost motorist
  • Problem SensitivityImportance 4.0Level 4.0Level 4 looks like: Notice from a subtle difference in a client's mood that something is bothering them
  • Written ComprehensionImportance 3.9Level 3.9Level 4 looks like: Understand an apartment lease
  • Inductive ReasoningImportance 3.8Level 3.9Level 4 looks like: Determine the prime suspect based on crime scene evidence
  • Written ExpressionImportance 3.8Level 4.0Level 4 looks like: Write a job recommendation for a subordinate
  • Speech ClarityImportance 3.6Level 3.8Level 4 looks like: Make stadium-wide announcements during a sporting event
Show all 52
  • Near VisionImportance 3.5Level 3.3Level 2 looks like: Read indicators on the dashboard of a car
  • Speech RecognitionImportance 3.5Level 3.3Level 4 looks like: Identify a former customer's voice over the phone
  • Far VisionImportance 3.4Level 3.3Level 4 looks like: Read the slides on a presentation from across a room
  • Information OrderingImportance 3.4Level 3.1Level 2 looks like: Follow the correct steps to make change
  • Auditory AttentionImportance 3.1Level 3.0Level 2 looks like: Listen to a lecture while people nearby are talking
  • Explosive StrengthImportance 3.1Level 3.0Level 2 looks like: Hit a nail with a hammer
  • Flexibility of ClosureImportance 3.1Level 3.3Level 4 looks like: Look for a golf ball in tall grass
  • Perceptual SpeedImportance 3.1Level 3.1Level 4 looks like: Read five pressure indicators in 10 seconds to make sure each is within safe limits
  • Reaction TimeImportance 3.1Level 3.1Level 4 looks like: Press a button to stop operation when a warning light goes off
  • Selective AttentionImportance 3.1Level 3.6Level 4 looks like: Watch security monitors for intruders throughout the night shift
  • Static StrengthImportance 3.1Level 3.9Level 4 looks like: Pull a 40-pound sack of fertilizer across the lawn
  • Trunk StrengthImportance 3.1Level 3.1Level 4 looks like: Shovel snow for half an hour
  • Category FlexibilityImportance 3.0Level 3.0Level 3 looks like: Classify flowers according to size, color, and smell
  • Fluency of IdeasImportance 3.0Level 3.0Level 2 looks like: Name four different uses for a screwdriver
  • Gross Body EquilibriumImportance 3.0Level 3.0Level 2 looks like: Stand on a ladder
  • Response OrientationImportance 3.0Level 2.9Level 2 looks like: When a doorbell and phone ring at the same time, quickly select which to answer first
  • StaminaImportance 3.0Level 3.0Level 4 looks like: Climb 6 flights of stairs
  • Time SharingImportance 3.0Level 3.0Level 3 looks like: Watch street signs while driving at 30 miles an hour
  • Gross Body CoordinationImportance 2.8Level 2.9Level 2 looks like: Get in and out of a truck
  • Multilimb CoordinationImportance 2.8Level 2.3Level 2 looks like: Row a boat
  • OriginalityImportance 2.8Level 2.8Level 2 looks like: Use a credit card to open a locked door
  • Speed of ClosureImportance 2.8Level 2.8Level 3 looks like: Recognize a song after hearing only the first few notes
  • MemorizationImportance 2.6Level 2.4Level 1 looks like: Remember the number on your bus to be sure you get back on the right one
  • Dynamic StrengthImportance 2.5Level 2.1Level 2 looks like: Use pruning shears to trim a bush
  • Arm-Hand SteadinessImportance 2.4Level 2.5Level 2 looks like: Light a candle
  • Depth PerceptionImportance 2.4Level 2.0Level 2 looks like: Merge a car into traffic on a city street
  • Finger DexterityImportance 2.4Level 2.0Level 2 looks like: Put coins in a parking meter
  • Manual DexterityImportance 2.4Level 2.3Level 1 looks like: Screw a light bulb into a light socket
  • Number FacilityImportance 2.4Level 2.3Level 3 looks like: Calculate a discounted price
  • Extent FlexibilityImportance 2.3Level 2.1Level 2 looks like: Reach to adjust the radio in a car
  • Visual Color DiscriminationImportance 2.3Level 1.9Level 1 looks like: Separate laundry into colors and whites
  • VisualizationImportance 2.3Level 2.5Level 2 looks like: Imagine how to place paper in a printer so that the letterhead comes out on top
  • Control PrecisionImportance 2.1Level 2.1Level 2 looks like: Adjust a room light with a dimmer switch
  • Hearing SensitivityImportance 2.1Level 2.0Level 2 looks like: Notice a doorbell ringing
  • Mathematical ReasoningImportance 2.1Level 2.0Level 1 looks like: Determine how much 20 oranges will cost when they are priced at 5 for 4 dollars
  • Peripheral VisionImportance 2.1Level 2.1Level 2 looks like: Keep in step while marching in a band
  • Spatial OrientationImportance 2.1Level 2.0Level 2 looks like: Use the floor plan to locate a store in a mall
  • Sound LocalizationImportance 2.0Level 1.5Level 2 looks like: Listen to a sound system to determine which speaker is working
  • Speed of Limb MovementImportance 2.0Level 1.9Level 2 looks like: Saw through a thin piece of wood
  • Glare SensitivityImportance 1.9Level 1.5Level 2 looks like: Drive on a familiar road on a cloudy day
  • Rate ControlImportance 1.9Level 0.9Level 1 looks like: Ride a bicycle alongside a jogger
  • Night VisionImportance 1.8Level 1.0Level 2 looks like: Read street signs at dusk (just after sunset)
  • Wrist-Finger SpeedImportance 1.6Level 0.8
  • Dynamic FlexibilityImportance 1.4Level 0.5

Work activities

Kinds of activity the work is made of.

  • Documenting/Recording InformationImportance 4.7Level 5.2Level 4 looks like: Document the results of a crime scene investigation
  • Communicating with Supervisors, Peers, or SubordinatesImportance 4.6Level 5.4Level 4 looks like: Report the results of a sales meeting to a supervisor
  • Getting InformationImportance 4.5Level 4.4Level 4 looks like: Review a budget
  • Resolving Conflicts and Negotiating with OthersImportance 4.5Level 5.7
  • Evaluating Information to Determine Compliance with StandardsImportance 4.4Level 5.1Level 4 looks like: Evaluate a complicated insurance claim for compliance with policy terms
  • Making Decisions and Solving ProblemsImportance 4.4Level 5.1Level 4 looks like: Select the location for a major retail store
  • Guiding, Directing, and Motivating SubordinatesImportance 4.3Level 5.6
  • Training and Teaching OthersImportance 4.3Level 5.0Level 4 looks like: Teach a social sciences course to high school students
Show all 41
  • Coaching and Developing OthersImportance 4.2Level 5.4Level 4 looks like: Provide on-the-job training for administrative workers
  • Coordinating the Work and Activities of OthersImportance 4.2Level 4.8Level 4 looks like: Organize the cleanup crew after a major sporting event
  • Monitoring Processes, Materials, or SurroundingsImportance 4.2Level 5.1Level 4 looks like: Test electrical circuits
  • Processing InformationImportance 4.2Level 4.6Level 4 looks like: Calculate the adjustments for insurance claims
  • Identifying Objects, Actions, and EventsImportance 4.1Level 5.1Level 4 looks like: Judge the suitability of food products for an event
  • Organizing, Planning, and Prioritizing WorkImportance 4.1Level 5.0Level 4 looks like: Plan and adjust a personal to-do list according to changing demands
  • Working with ComputersImportance 4.1Level 4.0Level 4 looks like: Write software for keeping track of parts in inventory
  • Assisting and Caring for OthersImportance 4.0Level 5.1Level 4 looks like: Help a medical patient find in-home assistance or healthcare
  • Establishing and Maintaining Interpersonal RelationshipsImportance 4.0Level 5.3Level 4 looks like: Maintain good working relationships with almost all coworkers and clients
  • Inspecting Equipment, Structures, or MaterialsImportance 4.0Level 4.3Level 4 looks like: Inspect equipment in a chemical processing plant
  • Judging the Qualities of Objects, Services, or PeopleImportance 4.0Level 4.4Level 4 looks like: Determine the value of property lost in a fire
  • Scheduling Work and ActivitiesImportance 4.0Level 4.5Level 4 looks like: Prepare the work schedule for salesclerks in a large retail store
  • Developing and Building TeamsImportance 3.8Level 4.4Level 4 looks like: Lead an assembly team in an automobile plant
  • Interpreting the Meaning of Information for OthersImportance 3.8Level 4.0Level 4 looks like: Interpret how foreign tax laws apply to U.S. exports
  • Performing Administrative ActivitiesImportance 3.8Level 4.3Level 4 looks like: Complete tax forms for a small business
  • Updating and Using Relevant KnowledgeImportance 3.7Level 4.3Level 4 looks like: Keep current on changes in maintenance procedures for repairing sports cars
  • Performing General Physical ActivitiesImportance 3.6Level 4.1Level 4 looks like: Paint the outside of a house
  • Providing Consultation and Advice to OthersImportance 3.6Level 4.4Level 4 looks like: Recommend a new software package to increase operational efficiency
  • Staffing Organizational UnitsImportance 3.6Level 4.1Level 4 looks like: Interview candidates for a sales position and make hiring recommendations
  • Analyzing Data or InformationImportance 3.5Level 4.0Level 4 looks like: Determine the interest cost to finance a new building
  • Communicating with People Outside the OrganizationImportance 3.4Level 3.8Level 4 looks like: Present information to potential clients about available services
  • Developing Objectives and StrategiesImportance 3.3Level 3.6Level 4 looks like: Develop the plan to complete the merger of two organizations over a 3-year period
  • Performing for or Working Directly with the PublicImportance 3.3Level 4.1Level 4 looks like: Sell shoes in a crowded shoe store
  • Estimating the Quantifiable Characteristics of Products, Events, or InformationImportance 3.2Level 3.7Level 4 looks like: Estimate the time required to evacuate a city in the event of a major disaster
  • Thinking CreativelyImportance 3.2Level 3.8Level 4 looks like: Adapt popular music for a high school marching band
  • Operating Vehicles, Mechanized Devices, or EquipmentImportance 3.1Level 3.0Level 4 looks like: Drive an 18-wheel tractor-trailer
  • Monitoring and Controlling ResourcesImportance 3.0Level 3.3Level 4 looks like: Work as a chef responsible for ordering food for the menu
  • Selling or Influencing OthersImportance 3.0Level 3.3Level 4 looks like: Make a sales pitch to convince others to buy a product
  • Handling and Moving ObjectsImportance 2.8Level 3.5Level 4 looks like: Arrange books in a library
  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and EquipmentImportance 2.5Level 2.6
  • Controlling Machines and ProcessesImportance 2.4Level 2.9
  • Repairing and Maintaining Mechanical EquipmentImportance 2.4Level 2.1Level 1 looks like: Make simple, external adjustments to a door hinge with ordinary hand tools
  • Repairing and Maintaining Electronic EquipmentImportance 2.3Level 2.2Level 1 looks like: Use display settings to adjust a television picture

Work context

The conditions most characteristic of the work, on O*NET's 1–5 context scale.

  • E-Mail5.0
  • Telephone Conversations4.9
  • Contact With Others4.8
  • Health and Safety of Other Workers4.8
  • Indoors, Environmentally Controlled4.8
  • Face-to-Face Discussions with Individuals and Within Teams4.7
  • Frequency of Decision Making4.7
  • Work With or Contribute to a Work Group or Team4.7
  • Dealing With Unpleasant, Angry, or Discourteous People4.6
  • Conflict Situations4.5

Technology

10 tools

Software used in this work. In demand: among the tools job postings for this occupation name most. Hot: often named in job postings across the economy.

In demand (1)

  • Microsoft Office softwarehot

Hot (5; 1 more marked hot above)

  • Microsoft Access
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word
Other tools (4)
  • 3M Electronic Monitoring
  • Email software
  • Guardian RFID
  • Jail management software

Related occupations

O*NET's own list of the occupations most related to this one, closest first.

ESCO equivalents

From the official ESCO–O*NET crosswalk, strongest match first. A broader occupation takes in this one; a narrower one is a part of it.

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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.