Occupation AtlasFirst-Line Supervisors of Correctional Officers
O*NET · 33-1011.00
First-Line Supervisors of Correctional Officers
Directly supervise and coordinate activities of correctional officers and jailers.
11 more
Correctional Supervisor · Corrections Lieutenant · Detention Director · Detention Supervisor · Guard Chief · Guard Supervisor · Juvenile Justice Supervisor · Prison Guard Supervisor · Shift Supervisor · Unit Manager · Ward Supervisor
Compare with another occupationCompare with First-Line Supervisors of Personal Service Workers
Job Zone
- 1
- 2
- 3
- 4
- 5
Zone 3: Medium Preparation Needed
Medium preparation. Vocational training, related on-the-job experience, or an associate degree, with one to two years of training that combines experience and informal instruction.
Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.
Occupational interest profile
ECSEnterprising · Conventional · Social — the three strongest interests, in order
- E Enterprising6.32
- C Conventional5.06
- S Social4.54
- R Realistic3.58
- I Investigative1.80
- A Artistic1.00
RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.
Education and experience
The education level respondents say the job requires, and the most common answer for experience and training.
- Related work experience
- Over 2 years, up to and including 4 years (39%)
- On-site or in-plant training
- Over 1 month, up to and including 3 months (35%)
- On-the-job training
- Over 1 month, up to and including 3 months (40%)
Typically associated skills
All 35 O*NET skills, most important first. Importance (1–5) says how much a skill matters here; level (0–7) says how much of it the work calls for, with O*NET's example of a nearby level. Neither is a proficiency rating of a person.
- MonitoringbasicImportance 4.0Level 4.3Level 4 looks like: Monitor a meeting and revise the agenda to ensure important topics are discussed
- Active ListeningbasicImportance 4.0Level 4.0Level 4 looks like: Answer inquiries regarding credit references
- CoordinationImportance 4.0Level 4.0Level 4 looks like: Work with others to put a new roof on a house
- Critical ThinkingbasicImportance 4.0Level 4.0Level 4 looks like: Evaluate customer complaints and determine appropriate responses
- Social PerceptivenessImportance 4.0Level 4.0Level 4 looks like: Be aware of how a coworker's promotion will affect a work group
- SpeakingbasicImportance 3.9Level 4.0Level 4 looks like: Interview applicants to obtain personal and work history
- Management of Personnel ResourcesImportance 3.8Level 4.0Level 4 looks like: Direct the activities of a road repair crew with minimal disruption of traffic flow
- Reading ComprehensionbasicImportance 3.8Level 4.0Level 4 looks like: Understand an email from management describing new personnel policies
- PersuasionImportance 3.5Level 3.6Level 4 looks like: Convince a supervisor to purchase new office equipment
- WritingbasicImportance 3.5Level 3.6Level 4 looks like: Write an email to staff outlining new directives
- NegotiationImportance 3.5Level 3.1Level 4 looks like: Contract with a wholesaler to sell items at a given cost
- Time ManagementImportance 3.3Level 3.9Level 4 looks like: Allocate the time of subordinates to projects for the coming week
Show the other 23
- Active LearningbasicImportance 3.3Level 3.3Level 4 looks like: Determine the impact of new menu changes on a restaurant's purchasing requirements
- Complex Problem SolvingImportance 3.3Level 3.3Level 4 looks like: Redesign a floor layout to take advantage of new manufacturing techniques
- InstructingImportance 3.1Level 3.4Level 4 looks like: Instruct a coworker in how to operate a software program
- Judgment and Decision MakingImportance 3.1Level 3.3Level 4 looks like: Evaluate a loan application for degree of risk
- Learning StrategiesbasicImportance 3.1Level 3.1Level 4 looks like: Identify an alternative approach to help trainees who are having difficulties
- Systems AnalysisImportance 3.1Level 3.1Level 4 looks like: Determine how a new piece of equipment will affect production rates
- Systems EvaluationImportance 3.0Level 3.1Level 4 looks like: Identify the reasons why a client might be unhappy with a product
- Service OrientationImportance 3.0Level 3.0Level 2 looks like: Ask customers if they would like a cup of coffee
- MathematicsbasicImportance 2.1Level 2.0Level 2 looks like: Count the amount of change to be given to a customer
- Operations MonitoringImportance 2.1Level 2.0Level 2 looks like: Monitor completion times while running a computer program
- Operations AnalysisImportance 2.1Level 1.6Level 2 looks like: Select a printer for an office
- Management of Material ResourcesImportance 2.0Level 1.9Level 2 looks like: Reserve a room for a management meeting
- Quality Control AnalysisImportance 2.0Level 1.9Level 2 looks like: Inspect a draft email for errors (e.g., grammar, punctuation)
- Operation and ControlImportance 2.0Level 1.6Level 2 looks like: Navigate the settings on an office printer to print on both sides of the paper
- Management of Financial ResourcesImportance 1.9Level 1.3Level 2 looks like: Use available funds to buy office supplies and record the amount of the purchase
- TroubleshootingImportance 1.8Level 1.0Level 2 looks like: Identify the source of a leak by looking under a machine
- Technology DesignImportance 1.6Level 0.6
- ProgrammingImportance 1.5Level 0.5
- SciencebasicImportance 1.5Level 0.5
- Equipment MaintenanceImportance 1.0Level —
- Equipment SelectionImportance 1.0Level —
- InstallationImportance 1.0Level —
- RepairingImportance 1.0Level —
Tasks
23 coreWhat people in this occupation do, as O*NET records it, core tasks first by importance (1–5).
- Take, receive, or check periodic inmate counts.Importance 4.8
- Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.Importance 4.7
- Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.Importance 4.7
- Respond to emergencies, such as escapes.Importance 4.6
- Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.Importance 4.6
- Supervise or perform searches of inmates or their quarters to locate contraband items.Importance 4.6
- Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.Importance 4.5
- Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward inmates, parolees, fellow employees, visitors, and the public.Importance 4.5
- Carry injured offenders or employees to safety and provide emergency first aid when necessary.Importance 4.5
- Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.Importance 4.4
- Instruct employees or provide on-the-job training.Importance 4.3
- Conduct roll calls of correctional officers.Importance 4.3
Show the other 11
- Supervise activities, such as searches, shakedowns, riot control, or institutional tours.Importance 4.3
- Resolve problems between inmates.Importance 4.3
- Set up employee work schedules.Importance 4.2
- Examine incoming or outgoing mail to ensure conformance with regulations.Importance 4.2
- Develop work or security procedures.Importance 4.1
- Transfer or transport offenders on foot or by driving vehicles, such as trailers, vans, or buses.Importance 4.1
- Review offender information to identify issues that require special attention.Importance 4.1
- Supervise or provide security for offenders performing tasks, such as construction, maintenance, laundry, food service, or other industrial or agricultural operations.Importance 4.0
- Convey correctional officers' or inmates' complaints to superiors.Importance 4.0
- Rate behavior of inmates, promoting acceptable attitudes and behaviors to those with low ratings.Importance 3.8
- Conduct evaluations of employees' performance.Importance 3.8
Knowledge
Bodies of knowledge the work draws on.
- Public Safety and SecurityImportance 4.8Level 5.4Level 4 looks like: Inspect a building site for safety violations
- Law and GovernmentImportance 4.4Level 4.2Level 4 looks like: Prepare documents and title papers for the purchase of a new house
- Administration and ManagementImportance 4.2Level 3.9Level 4 looks like: Monitor progress of a project to ensure timely completion
- PsychologyImportance 4.1Level 5.0Level 4 looks like: Understand the impact of alcohol on human responses
- English LanguageImportance 4.0Level 4.0Level 4 looks like: Edit an article for a news website
- AdministrativeImportance 3.7Level 4.1Level 4 looks like: Type 30 words per minute
- Computers and ElectronicsImportance 3.6Level 4.2Level 4 looks like: Use a computer to format a document
- Education and TrainingImportance 3.6Level 4.7Level 4 looks like: Lead a quality improvement seminar
Show all 33
- Personnel and Human ResourcesImportance 3.6Level 4.0Level 4 looks like: Interview applicants for an administrative position
- Customer and Personal ServiceImportance 3.2Level 3.8Level 4 looks like: Be responsible for 10 children at daycare
- Sociology and AnthropologyImportance 3.2Level 3.6Level 4 looks like: Write an article about cultural differences
- Therapy and CounselingImportance 3.2Level 3.8Level 4 looks like: Provide job counseling to the unemployed
- Communications and MediaImportance 2.8Level 2.7
- TelecommunicationsImportance 2.8Level 2.0Level 1 looks like: Send an email
- TransportationImportance 2.8Level 2.7
- MathematicsImportance 2.7Level 2.7
- Philosophy and TheologyImportance 2.7Level 3.2Level 4 looks like: Understand another culture's religious practices
- Foreign LanguageImportance 2.2Level 1.7Level 1 looks like: Say "please" and "thank you" in a foreign language
- Production and ProcessingImportance 2.2Level 2.1Level 1 looks like: Put a computer back into its packing materials
- Food ProductionImportance 2.0Level 1.6Level 1 looks like: Grow herbs in the kitchen
- Medicine and DentistryImportance 2.0Level 1.5Level 1 looks like: Use a band-aid
- Economics and AccountingImportance 1.9Level 1.4Level 1 looks like: Answer billing questions from credit card customers
- MechanicalImportance 1.8Level 1.4Level 1 looks like: Replace the filters in a furnace
- DesignImportance 1.7Level 1.2Level 1 looks like: Draw a straight line 4 3/16 inches long
- ChemistryImportance 1.6Level 1.2Level 1 looks like: Use a common household bug spray
- Engineering and TechnologyImportance 1.6Level 0.9Level 1 looks like: Install a door lock
- Building and ConstructionImportance 1.5Level 0.9Level 1 looks like: Choose the proper type of wood for adding a deck onto a house
- History and ArcheologyImportance 1.5Level 0.7Level 1 looks like: Take a class in US history
- BiologyImportance 1.4Level —
- GeographyImportance 1.4Level —
- Sales and MarketingImportance 1.4Level 1.1Level 1 looks like: Sell cakes at a bake sale
- PhysicsImportance 1.2Level —
- Fine ArtsImportance 1.1Level —
Abilities
Enduring capacities the work calls for.
- Deductive ReasoningImportance 4.0Level 4.0Level 5 looks like: Decide what factors to consider in selecting stocks
- Oral ComprehensionImportance 4.0Level 4.0Level 4 looks like: Understand a coach's oral instructions for a sport
- Oral ExpressionImportance 4.0Level 4.0Level 4 looks like: Give instructions to a lost motorist
- Problem SensitivityImportance 4.0Level 4.0Level 4 looks like: Notice from a subtle difference in a client's mood that something is bothering them
- Written ComprehensionImportance 3.9Level 3.9Level 4 looks like: Understand an apartment lease
- Inductive ReasoningImportance 3.8Level 3.9Level 4 looks like: Determine the prime suspect based on crime scene evidence
- Written ExpressionImportance 3.8Level 4.0Level 4 looks like: Write a job recommendation for a subordinate
- Speech ClarityImportance 3.6Level 3.8Level 4 looks like: Make stadium-wide announcements during a sporting event
Show all 52
- Near VisionImportance 3.5Level 3.3Level 2 looks like: Read indicators on the dashboard of a car
- Speech RecognitionImportance 3.5Level 3.3Level 4 looks like: Identify a former customer's voice over the phone
- Far VisionImportance 3.4Level 3.3Level 4 looks like: Read the slides on a presentation from across a room
- Information OrderingImportance 3.4Level 3.1Level 2 looks like: Follow the correct steps to make change
- Auditory AttentionImportance 3.1Level 3.0Level 2 looks like: Listen to a lecture while people nearby are talking
- Explosive StrengthImportance 3.1Level 3.0Level 2 looks like: Hit a nail with a hammer
- Flexibility of ClosureImportance 3.1Level 3.3Level 4 looks like: Look for a golf ball in tall grass
- Perceptual SpeedImportance 3.1Level 3.1Level 4 looks like: Read five pressure indicators in 10 seconds to make sure each is within safe limits
- Reaction TimeImportance 3.1Level 3.1Level 4 looks like: Press a button to stop operation when a warning light goes off
- Selective AttentionImportance 3.1Level 3.6Level 4 looks like: Watch security monitors for intruders throughout the night shift
- Static StrengthImportance 3.1Level 3.9Level 4 looks like: Pull a 40-pound sack of fertilizer across the lawn
- Trunk StrengthImportance 3.1Level 3.1Level 4 looks like: Shovel snow for half an hour
- Category FlexibilityImportance 3.0Level 3.0Level 3 looks like: Classify flowers according to size, color, and smell
- Fluency of IdeasImportance 3.0Level 3.0Level 2 looks like: Name four different uses for a screwdriver
- Gross Body EquilibriumImportance 3.0Level 3.0Level 2 looks like: Stand on a ladder
- Response OrientationImportance 3.0Level 2.9Level 2 looks like: When a doorbell and phone ring at the same time, quickly select which to answer first
- StaminaImportance 3.0Level 3.0Level 4 looks like: Climb 6 flights of stairs
- Time SharingImportance 3.0Level 3.0Level 3 looks like: Watch street signs while driving at 30 miles an hour
- Gross Body CoordinationImportance 2.8Level 2.9Level 2 looks like: Get in and out of a truck
- Multilimb CoordinationImportance 2.8Level 2.3Level 2 looks like: Row a boat
- OriginalityImportance 2.8Level 2.8Level 2 looks like: Use a credit card to open a locked door
- Speed of ClosureImportance 2.8Level 2.8Level 3 looks like: Recognize a song after hearing only the first few notes
- MemorizationImportance 2.6Level 2.4Level 1 looks like: Remember the number on your bus to be sure you get back on the right one
- Dynamic StrengthImportance 2.5Level 2.1Level 2 looks like: Use pruning shears to trim a bush
- Arm-Hand SteadinessImportance 2.4Level 2.5Level 2 looks like: Light a candle
- Depth PerceptionImportance 2.4Level 2.0Level 2 looks like: Merge a car into traffic on a city street
- Finger DexterityImportance 2.4Level 2.0Level 2 looks like: Put coins in a parking meter
- Manual DexterityImportance 2.4Level 2.3Level 1 looks like: Screw a light bulb into a light socket
- Number FacilityImportance 2.4Level 2.3Level 3 looks like: Calculate a discounted price
- Extent FlexibilityImportance 2.3Level 2.1Level 2 looks like: Reach to adjust the radio in a car
- Visual Color DiscriminationImportance 2.3Level 1.9Level 1 looks like: Separate laundry into colors and whites
- VisualizationImportance 2.3Level 2.5Level 2 looks like: Imagine how to place paper in a printer so that the letterhead comes out on top
- Control PrecisionImportance 2.1Level 2.1Level 2 looks like: Adjust a room light with a dimmer switch
- Hearing SensitivityImportance 2.1Level 2.0Level 2 looks like: Notice a doorbell ringing
- Mathematical ReasoningImportance 2.1Level 2.0Level 1 looks like: Determine how much 20 oranges will cost when they are priced at 5 for 4 dollars
- Peripheral VisionImportance 2.1Level 2.1Level 2 looks like: Keep in step while marching in a band
- Spatial OrientationImportance 2.1Level 2.0Level 2 looks like: Use the floor plan to locate a store in a mall
- Sound LocalizationImportance 2.0Level 1.5Level 2 looks like: Listen to a sound system to determine which speaker is working
- Speed of Limb MovementImportance 2.0Level 1.9Level 2 looks like: Saw through a thin piece of wood
- Glare SensitivityImportance 1.9Level 1.5Level 2 looks like: Drive on a familiar road on a cloudy day
- Rate ControlImportance 1.9Level 0.9Level 1 looks like: Ride a bicycle alongside a jogger
- Night VisionImportance 1.8Level 1.0Level 2 looks like: Read street signs at dusk (just after sunset)
- Wrist-Finger SpeedImportance 1.6Level 0.8
- Dynamic FlexibilityImportance 1.4Level 0.5
Work activities
Kinds of activity the work is made of.
- Documenting/Recording InformationImportance 4.7Level 5.2Level 4 looks like: Document the results of a crime scene investigation
- Communicating with Supervisors, Peers, or SubordinatesImportance 4.6Level 5.4Level 4 looks like: Report the results of a sales meeting to a supervisor
- Getting InformationImportance 4.5Level 4.4Level 4 looks like: Review a budget
- Resolving Conflicts and Negotiating with OthersImportance 4.5Level 5.7
- Evaluating Information to Determine Compliance with StandardsImportance 4.4Level 5.1Level 4 looks like: Evaluate a complicated insurance claim for compliance with policy terms
- Making Decisions and Solving ProblemsImportance 4.4Level 5.1Level 4 looks like: Select the location for a major retail store
- Guiding, Directing, and Motivating SubordinatesImportance 4.3Level 5.6
- Training and Teaching OthersImportance 4.3Level 5.0Level 4 looks like: Teach a social sciences course to high school students
Show all 41
- Coaching and Developing OthersImportance 4.2Level 5.4Level 4 looks like: Provide on-the-job training for administrative workers
- Coordinating the Work and Activities of OthersImportance 4.2Level 4.8Level 4 looks like: Organize the cleanup crew after a major sporting event
- Monitoring Processes, Materials, or SurroundingsImportance 4.2Level 5.1Level 4 looks like: Test electrical circuits
- Processing InformationImportance 4.2Level 4.6Level 4 looks like: Calculate the adjustments for insurance claims
- Identifying Objects, Actions, and EventsImportance 4.1Level 5.1Level 4 looks like: Judge the suitability of food products for an event
- Organizing, Planning, and Prioritizing WorkImportance 4.1Level 5.0Level 4 looks like: Plan and adjust a personal to-do list according to changing demands
- Working with ComputersImportance 4.1Level 4.0Level 4 looks like: Write software for keeping track of parts in inventory
- Assisting and Caring for OthersImportance 4.0Level 5.1Level 4 looks like: Help a medical patient find in-home assistance or healthcare
- Establishing and Maintaining Interpersonal RelationshipsImportance 4.0Level 5.3Level 4 looks like: Maintain good working relationships with almost all coworkers and clients
- Inspecting Equipment, Structures, or MaterialsImportance 4.0Level 4.3Level 4 looks like: Inspect equipment in a chemical processing plant
- Judging the Qualities of Objects, Services, or PeopleImportance 4.0Level 4.4Level 4 looks like: Determine the value of property lost in a fire
- Scheduling Work and ActivitiesImportance 4.0Level 4.5Level 4 looks like: Prepare the work schedule for salesclerks in a large retail store
- Developing and Building TeamsImportance 3.8Level 4.4Level 4 looks like: Lead an assembly team in an automobile plant
- Interpreting the Meaning of Information for OthersImportance 3.8Level 4.0Level 4 looks like: Interpret how foreign tax laws apply to U.S. exports
- Performing Administrative ActivitiesImportance 3.8Level 4.3Level 4 looks like: Complete tax forms for a small business
- Updating and Using Relevant KnowledgeImportance 3.7Level 4.3Level 4 looks like: Keep current on changes in maintenance procedures for repairing sports cars
- Performing General Physical ActivitiesImportance 3.6Level 4.1Level 4 looks like: Paint the outside of a house
- Providing Consultation and Advice to OthersImportance 3.6Level 4.4Level 4 looks like: Recommend a new software package to increase operational efficiency
- Staffing Organizational UnitsImportance 3.6Level 4.1Level 4 looks like: Interview candidates for a sales position and make hiring recommendations
- Analyzing Data or InformationImportance 3.5Level 4.0Level 4 looks like: Determine the interest cost to finance a new building
- Communicating with People Outside the OrganizationImportance 3.4Level 3.8Level 4 looks like: Present information to potential clients about available services
- Developing Objectives and StrategiesImportance 3.3Level 3.6Level 4 looks like: Develop the plan to complete the merger of two organizations over a 3-year period
- Performing for or Working Directly with the PublicImportance 3.3Level 4.1Level 4 looks like: Sell shoes in a crowded shoe store
- Estimating the Quantifiable Characteristics of Products, Events, or InformationImportance 3.2Level 3.7Level 4 looks like: Estimate the time required to evacuate a city in the event of a major disaster
- Thinking CreativelyImportance 3.2Level 3.8Level 4 looks like: Adapt popular music for a high school marching band
- Operating Vehicles, Mechanized Devices, or EquipmentImportance 3.1Level 3.0Level 4 looks like: Drive an 18-wheel tractor-trailer
- Monitoring and Controlling ResourcesImportance 3.0Level 3.3Level 4 looks like: Work as a chef responsible for ordering food for the menu
- Selling or Influencing OthersImportance 3.0Level 3.3Level 4 looks like: Make a sales pitch to convince others to buy a product
- Handling and Moving ObjectsImportance 2.8Level 3.5Level 4 looks like: Arrange books in a library
- Drafting, Laying Out, and Specifying Technical Devices, Parts, and EquipmentImportance 2.5Level 2.6
- Controlling Machines and ProcessesImportance 2.4Level 2.9
- Repairing and Maintaining Mechanical EquipmentImportance 2.4Level 2.1Level 1 looks like: Make simple, external adjustments to a door hinge with ordinary hand tools
- Repairing and Maintaining Electronic EquipmentImportance 2.3Level 2.2Level 1 looks like: Use display settings to adjust a television picture
Work context
The conditions most characteristic of the work, on O*NET's 1–5 context scale.
Technology
10 toolsSoftware used in this work. In demand: among the tools job postings for this occupation name most. Hot: often named in job postings across the economy.
In demand (1)
- Microsoft Office softwarehot
Hot (5; 1 more marked hot above)
- Microsoft Access
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
Other tools (4)
- 3M Electronic Monitoring
- Email software
- Guardian RFID
- Jail management software
Related occupations
O*NET's own list of the occupations most related to this one, closest first.
ESCO equivalents
From the official ESCO–O*NET crosswalk, strongest match first. A broader occupation takes in this one; a narrower one is a part of it.
Closest occupations
Compare any occupation →Other O*NET occupations whose importance ratings on the 35 skills both rate are nearest to this one's, with the biggest differences named. A plain rule, not a hidden score.
First-Line Supervisors of Personal Service Workers
Average difference 0.2 points · Monitoring −0.7, Quality Control Analysis +0.6
O*NET · Zone 3 · Compare
General and Operations Managers
Average difference 0.2 points · Management of Financial Resources +1.1, Management of Material Resources +1.1
O*NET · Zone 4 · Compare
Residential Advisors
Average difference 0.2 points · Management of Personnel Resources −0.9, Reading Comprehension −0.7
O*NET · Zone 3 · Compare
Social and Human Service Assistants
Average difference 0.2 points · Management of Personnel Resources −1.5, Service Orientation +0.9
O*NET · Zone 4 · Compare
Compliance Managers
Average difference 0.2 points · Management of Personnel Resources −1.2, Active Learning +0.5
O*NET · Zone 4 · Compare
Psychiatric Technicians
Average difference 0.2 points · Management of Personnel Resources −1.0, Service Orientation +0.6
O*NET · Zone 3 · Compare
Postmasters and Mail Superintendents
Average difference 0.2 points · Management of Financial Resources +0.9, Management of Material Resources +0.8
O*NET · Zone 2 · Compare
Airfield Operations Specialists
Average difference 0.2 points · Management of Personnel Resources −0.9, Operations Monitoring +0.9
O*NET · Zone 3 · Compare
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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.