Occupation AtlasWord Processors and Typists

O*NET · 43-9022.00

Word Processors and Typists

Use word processor, computer, or typewriter to type letters, reports, forms, or other material from rough draft, corrected copy, or voice recording. May perform other clerical duties as assigned.

Also called Account Clerk Typist · Clerk Specialist · Clerk Typist · Continuity Clerk · Court Stenographer · Data Transcriber · Dictaphone Typist · Document Processor
32 more

Ediphone Operator · Electromatic Typist · Keyboard Specialist · Legal Transcriptionist · Legal Typist · Medical Typist · Notereader · Office Clerk · Order Processing Specialist · Policy Typist · Policy Writer Typist · Processing Specialist · Script Worker · Statistical Typist · Stencil Typist · Stenographer · Telegraphic Typewriter Operator · Transcriber · Transcribing Machine Operator · Transcription Typist · Transcriptionist · Typing Office Tech · Typing Office Technician (Typing Office Tech) · Typing Office Worker · Typist · Word Processing Machine Operator · Word Processing Operator · Word Processing Specialist · Word Processor · Word Processor Operator · Word Processor Tech · Word Processor Technician (Word Processor Tech)

Job Zone 2 — Some Preparation NeededHolland code CRA35 skills on file

Compare with another occupationCompare with Billing and Posting Clerks

Job Zone

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Zone 2: Some Preparation Needed

Some preparation. Usually a high school diploma, some previous work-related skill or experience, and a few months to a year of training with experienced workers.

Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.

Occupational interest profile

CRAConventional · Realistic · Artistic — the three strongest interests, in order

  • C Conventional6.59
  • R Realistic2.87
  • A Artistic2.26
  • S Social2.23
  • I Investigative1.94
  • E Enterprising1.86

RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.

Education and experience

The education level respondents say the job requires, and the most common answer for experience and training.

  • High School Diploma or the equivalent66%
  • Post-Secondary Certificate7%
  • Some College Courses2%
  • Associate's Degree or other 2-year degree5%
  • Bachelor's Degree18%
  • Post-Baccalaureate Certificate3%
Related work experience
Over 6 months, up to and including 1 year (35%)
On-site or in-plant training
Up to and including 1 month (43%)
On-the-job training
Over 3 months, up to and including 6 months (28%)

Typically associated skills

All 35 O*NET skills, most important first. Importance (1–5) says how much a skill matters here; level (0–7) says how much of it the work calls for, with O*NET's example of a nearby level. Neither is a proficiency rating of a person.

  • Reading ComprehensionbasicImportance 3.8Level 3.6Level 4 looks like: Understand an email from management describing new personnel policies
  • Active ListeningbasicImportance 3.4Level 3.3Level 4 looks like: Answer inquiries regarding credit references
  • WritingbasicImportance 3.3Level 3.4Level 4 looks like: Write an email to staff outlining new directives
  • SpeakingbasicImportance 3.0Level 3.0Level 2 looks like: Greet tourists and explain tourist attractions
  • MonitoringbasicImportance 3.0Level 2.4Level 2 looks like: Proofread and correct a letter
  • Critical ThinkingbasicImportance 2.9Level 2.6Level 2 looks like: Determine whether a subordinate has a good excuse for being late
  • Time ManagementImportance 2.9Level 2.6Level 2 looks like: Keep a monthly calendar of appointments
  • Social PerceptivenessImportance 2.6Level 2.4Level 2 looks like: Notice that customers are angry because they have been waiting too long
  • Service OrientationImportance 2.5Level 2.3Level 2 looks like: Ask customers if they would like a cup of coffee
  • CoordinationImportance 2.5Level 2.1Level 2 looks like: Schedule appointments for a medical clinic
  • Quality Control AnalysisImportance 2.3Level 1.6Level 2 looks like: Inspect a draft email for errors (e.g., grammar, punctuation)
  • Active LearningbasicImportance 2.1Level 2.0Level 2 looks like: Think about the implications of a news article for job opportunities
Show the other 23

Tasks

17 core · 2 supplemental

What people in this occupation do, as O*NET records it, core tasks first by importance (1–5).

  1. File and store completed documents on computer hard drive or disk, or maintain a computer filing system to store, retrieve, update, and delete documents.Importance 4.5
  2. Transmit work electronically to other locations.Importance 4.5
  3. Check completed work for spelling, grammar, punctuation, and format.Importance 4.3
  4. Perform other clerical duties, such as answering telephone, sorting and distributing mail, running errands or sending faxes.Importance 4.3
  5. Print and make copies of work.Importance 4.3
  6. Electronically sort and compile text and numerical data, retrieving, updating, and merging documents as required.Importance 4.3
  7. Search for specific sets of stored, typed characters to make changes.Importance 4.2
  8. Address envelopes or prepare envelope labels, using typewriter or computer.Importance 4.2
  9. Collate pages of reports and other documents.Importance 4.1
  10. Reformat documents, moving paragraphs or columns.Importance 4.1
  11. Type correspondence, reports, text and other written material from rough drafts, corrected copies, voice recordings, dictation, or previous versions, using a computer, word processor, or typewriter.Importance 4.0
  12. Keep records of work performed.Importance 4.0
Show the other 7
  1. Adjust settings for format, page layout, line spacing, and other style requirements.Importance 4.0
  2. Manage schedules and set dates, times, and locations for meetings and appointments.Importance 4.0
  3. Use data entry devices, such as optical scanners, to input data into computers for revision or editing.Importance 3.9
  4. Operate and resupply printers and computers, changing print wheels or fluid cartridges, adding paper, and loading blank tapes, cards, or disks into equipment.Importance 3.8
  5. Gather, register, and arrange the material to be typed, following instructions.Importance 3.7
  6. Compute and verify totals on report forms, requisitions, or bills, using adding machine or calculator.Importance 4.3
  7. Work with technical material, preparing statistical reports, planning and typing statistical tables, and combining and rearranging material from different sources.Importance 3.4

Knowledge

Bodies of knowledge the work draws on.

  • English LanguageImportance 4.6Level 4.3Level 4 looks like: Edit an article for a news website
  • AdministrativeImportance 4.5Level 5.8
  • Customer and Personal ServiceImportance 4.0Level 4.8Level 4 looks like: Be responsible for 10 children at daycare
  • Computers and ElectronicsImportance 3.5Level 3.7Level 4 looks like: Use a computer to format a document
  • Law and GovernmentImportance 3.4Level 3.3Level 4 looks like: Prepare documents and title papers for the purchase of a new house
  • Administration and ManagementImportance 3.2Level 2.3Level 1 looks like: Approve a reimbursement request
  • Public Safety and SecurityImportance 2.8Level 2.5Level 1 looks like: Use a seatbelt
  • Communications and MediaImportance 2.7Level 2.6
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  • MathematicsImportance 2.6Level 2.4Level 1 looks like: Add two numbers
  • TelecommunicationsImportance 2.6Level 1.5Level 1 looks like: Send an email
  • Economics and AccountingImportance 2.5Level 2.1Level 1 looks like: Answer billing questions from credit card customers
  • Education and TrainingImportance 2.1Level 2.0Level 1 looks like: Show someone how to bowl
  • Personnel and Human ResourcesImportance 2.1Level 1.8Level 1 looks like: Fill out a medical claim form
  • PsychologyImportance 2.0Level 1.8Level 1 looks like: Monitor several children on a playground
  • Sociology and AnthropologyImportance 1.9Level 1.4Level 1 looks like: Identify two cultures in a story as being different
  • Therapy and CounselingImportance 1.8Level 1.4Level 1 looks like: Put ice on a sprained ankle
  • TransportationImportance 1.8Level 1.3Level 1 looks like: Ride a train to work
  • Foreign LanguageImportance 1.6Level 0.7Level 1 looks like: Say "please" and "thank you" in a foreign language
  • Production and ProcessingImportance 1.5Level —
  • MechanicalImportance 1.4Level 0.6Level 1 looks like: Replace the filters in a furnace
  • Philosophy and TheologyImportance 1.4Level —
  • ChemistryImportance 1.3Level —
  • GeographyImportance 1.3Level —
  • Engineering and TechnologyImportance 1.2Level —
  • Food ProductionImportance 1.2Level —
  • Building and ConstructionImportance 1.1Level —
  • DesignImportance 1.1Level —
  • History and ArcheologyImportance 1.1Level —
  • Medicine and DentistryImportance 1.1Level —
  • Sales and MarketingImportance 1.1Level —
  • BiologyImportance 1.0Level —
  • Fine ArtsImportance 1.0Level —
  • PhysicsImportance 1.0Level —

Abilities

Enduring capacities the work calls for.

  • Near VisionImportance 4.0Level 4.1Level 5 looks like: Read the fine print of a legal document
  • Written ComprehensionImportance 3.9Level 3.5Level 4 looks like: Understand an apartment lease
  • Wrist-Finger SpeedImportance 3.4Level 3.8Level 3 looks like: Carve roast beef in a cafeteria
  • Oral ComprehensionImportance 3.3Level 3.6Level 4 looks like: Understand a coach's oral instructions for a sport
  • Speech RecognitionImportance 3.3Level 3.1Level 4 looks like: Identify a former customer's voice over the phone
  • Written ExpressionImportance 3.3Level 3.3Level 4 looks like: Write a job recommendation for a subordinate
  • Information OrderingImportance 3.1Level 3.0Level 2 looks like: Follow the correct steps to make change
  • Oral ExpressionImportance 3.1Level 3.1Level 4 looks like: Give instructions to a lost motorist
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  • Deductive ReasoningImportance 3.0Level 2.9Level 2 looks like: Know that a stalled car can coast downhill
  • Perceptual SpeedImportance 3.0Level 2.9Level 2 looks like: Sort mail according to ZIP codes with no time pressure
  • Category FlexibilityImportance 2.9Level 2.9Level 3 looks like: Classify flowers according to size, color, and smell
  • Problem SensitivityImportance 2.9Level 2.8Level 2 looks like: Recognize that an unplugged lamp won't work
  • Selective AttentionImportance 2.9Level 2.4Level 2 looks like: Answer a business call with coworkers talking nearby
  • Speech ClarityImportance 2.9Level 2.9
  • Finger DexterityImportance 2.8Level 2.4Level 2 looks like: Put coins in a parking meter
  • Inductive ReasoningImportance 2.8Level 2.5Level 2 looks like: Decide what to wear based on the weather report
  • VisualizationImportance 2.5Level 2.0Level 2 looks like: Imagine how to place paper in a printer so that the letterhead comes out on top
  • Far VisionImportance 2.4Level 2.0Level 2 looks like: Read a roadside billboard
  • Time SharingImportance 2.4Level 1.9Level 2 looks like: Listen to music while entering numbers into a spreadsheet
  • Flexibility of ClosureImportance 2.3Level 2.1Level 2 looks like: Detect that your phone is ringing while at a concert
  • Speed of ClosureImportance 2.3Level 2.0Level 3 looks like: Recognize a song after hearing only the first few notes
  • Auditory AttentionImportance 2.1Level 1.9Level 2 looks like: Listen to a lecture while people nearby are talking
  • MemorizationImportance 2.1Level 1.9Level 1 looks like: Remember the number on your bus to be sure you get back on the right one
  • Trunk StrengthImportance 2.1Level 1.9Level 2 looks like: Sit up in an office chair
  • Fluency of IdeasImportance 2.0Level 2.0Level 2 looks like: Name four different uses for a screwdriver
  • Manual DexterityImportance 2.0Level 1.6Level 1 looks like: Screw a light bulb into a light socket
  • Mathematical ReasoningImportance 2.0Level 1.6Level 1 looks like: Determine how much 20 oranges will cost when they are priced at 5 for 4 dollars
  • Number FacilityImportance 2.0Level 2.0Level 1 looks like: Add 2 and 7
  • Arm-Hand SteadinessImportance 1.9Level 1.4Level 2 looks like: Light a candle
  • Control PrecisionImportance 1.8Level 1.4Level 2 looks like: Adjust a room light with a dimmer switch
  • OriginalityImportance 1.8Level 1.4Level 2 looks like: Use a credit card to open a locked door
  • Visual Color DiscriminationImportance 1.8Level 1.3Level 1 looks like: Separate laundry into colors and whites
  • Hearing SensitivityImportance 1.5Level 0.5
  • Depth PerceptionImportance 1.3Level —
  • Dynamic StrengthImportance 1.3Level —
  • Multilimb CoordinationImportance 1.3Level —
  • Extent FlexibilityImportance 1.1Level —
  • Gross Body CoordinationImportance 1.1Level —
  • Night VisionImportance 1.1Level —
  • Response OrientationImportance 1.1Level —
  • Dynamic FlexibilityImportance 1.0Level —
  • Explosive StrengthImportance 1.0Level —
  • Glare SensitivityImportance 1.0Level —
  • Gross Body EquilibriumImportance 1.0Level —
  • Peripheral VisionImportance 1.0Level —
  • Rate ControlImportance 1.0Level —
  • Reaction TimeImportance 1.0Level —
  • Sound LocalizationImportance 1.0Level —
  • Spatial OrientationImportance 1.0Level —
  • Speed of Limb MovementImportance 1.0Level —
  • StaminaImportance 1.0Level —
  • Static StrengthImportance 1.0Level —

Work activities

Kinds of activity the work is made of.

  • Working with ComputersImportance 4.7Level 3.2Level 4 looks like: Write software for keeping track of parts in inventory
  • Performing Administrative ActivitiesImportance 4.6Level 3.6Level 4 looks like: Complete tax forms for a small business
  • Communicating with Supervisors, Peers, or SubordinatesImportance 4.5Level 4.0Level 4 looks like: Report the results of a sales meeting to a supervisor
  • Documenting/Recording InformationImportance 4.5Level 3.7Level 4 looks like: Document the results of a crime scene investigation
  • Communicating with People Outside the OrganizationImportance 4.4Level 3.4Level 4 looks like: Present information to potential clients about available services
  • Getting InformationImportance 4.4Level 4.2Level 4 looks like: Review a budget
  • Processing InformationImportance 4.3Level 5.0Level 4 looks like: Calculate the adjustments for insurance claims
  • Establishing and Maintaining Interpersonal RelationshipsImportance 4.2Level 4.8Level 4 looks like: Maintain good working relationships with almost all coworkers and clients
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  • Organizing, Planning, and Prioritizing WorkImportance 4.1Level 4.8Level 4 looks like: Plan and adjust a personal to-do list according to changing demands
  • Identifying Objects, Actions, and EventsImportance 3.9Level 4.1Level 4 looks like: Judge the suitability of food products for an event
  • Evaluating Information to Determine Compliance with StandardsImportance 3.7Level 3.3Level 4 looks like: Evaluate a complicated insurance claim for compliance with policy terms
  • Performing for or Working Directly with the PublicImportance 3.6Level 3.2Level 4 looks like: Sell shoes in a crowded shoe store
  • Making Decisions and Solving ProblemsImportance 3.5Level 3.3Level 4 looks like: Select the location for a major retail store
  • Analyzing Data or InformationImportance 3.4Level 2.9
  • Monitoring Processes, Materials, or SurroundingsImportance 3.4Level 3.8Level 4 looks like: Test electrical circuits
  • Updating and Using Relevant KnowledgeImportance 3.3Level 3.1Level 4 looks like: Keep current on changes in maintenance procedures for repairing sports cars
  • Resolving Conflicts and Negotiating with OthersImportance 2.9Level 2.8
  • Assisting and Caring for OthersImportance 2.8Level 2.3Level 1 looks like: Help a coworker complete an assignment
  • Coaching and Developing OthersImportance 2.8Level 2.5Level 1 looks like: Show a coworker how to operate a piece of equipment
  • Interpreting the Meaning of Information for OthersImportance 2.8Level 2.0Level 1 looks like: Interpret a blood pressure reading
  • Scheduling Work and ActivitiesImportance 2.7Level 2.2Level 1 looks like: Make appointments for patients using a predetermined schedule
  • Thinking CreativelyImportance 2.7Level 2.4Level 1 looks like: Change the spacing on a printed report
  • Training and Teaching OthersImportance 2.6Level 1.4Level 1 looks like: Give coworkers brief instructions on a simple procedural change
  • Developing Objectives and StrategiesImportance 2.5Level 1.9Level 1 looks like: Plan the holiday schedule for an airline workforce
  • Judging the Qualities of Objects, Services, or PeopleImportance 2.5Level 1.9Level 1 looks like: Determine whether to remove a tree that has been damaged
  • Coordinating the Work and Activities of OthersImportance 2.4Level 2.4Level 1 looks like: Exchange information during a shift change
  • Developing and Building TeamsImportance 2.4Level 1.4Level 1 looks like: Encourage two coworkers to stick with a tough assignment
  • Inspecting Equipment, Structures, or MaterialsImportance 2.3Level 1.7Level 1 looks like: Check that doors to building are locked
  • Providing Consultation and Advice to OthersImportance 2.3Level 1.6Level 1 looks like: Work in a position that requires little advising of others
  • Estimating the Quantifiable Characteristics of Products, Events, or InformationImportance 2.1Level 1.1Level 1 looks like: Estimate the size of household furniture to be shipped
  • Handling and Moving ObjectsImportance 2.1Level 2.0Level 1 looks like: Change settings on copy machines
  • Performing General Physical ActivitiesImportance 1.9Level 1.2Level 1 looks like: Walk between workstations in a small office
  • Selling or Influencing OthersImportance 1.8Level 0.7Level 1 looks like: Convince a coworker to assist with an assignment
  • Guiding, Directing, and Motivating SubordinatesImportance 1.7Level 1.0Level 1 looks like: Work occasionally as a backup supervisor
  • Monitoring and Controlling ResourcesImportance 1.7Level 1.4Level 1 looks like: Work as a server responsible for keeping track of utensils
  • Operating Vehicles, Mechanized Devices, or EquipmentImportance 1.7Level 0.8Level 1 looks like: Drive a car
  • Staffing Organizational UnitsImportance 1.7Level 0.7Level 1 looks like: Work in a position that has minimal staffing requirements
  • Controlling Machines and ProcessesImportance 1.6Level 1.0Level 1 looks like: Operate a cash register
  • Repairing and Maintaining Electronic EquipmentImportance 1.3Level —
  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and EquipmentImportance 1.0Level —
  • Repairing and Maintaining Mechanical EquipmentImportance 1.0Level —

Work context

The conditions most characteristic of the work, on O*NET's 1–5 context scale.

  • E-Mail4.9
  • Indoors, Environmentally Controlled4.9
  • Telephone Conversations4.9
  • Contact With Others4.6
  • Face-to-Face Discussions with Individuals and Within Teams4.6
  • Spend Time Sitting4.6
  • Determine Tasks, Priorities and Goals4.5
  • Importance of Repeating Same Tasks4.5
  • Importance of Being Exact or Accurate4.4
  • Impact of Decisions on Co-workers or Company Results4.3

Technology

21 tools

Software used in this work. In demand: among the tools job postings for this occupation name most. Hot: often named in job postings across the economy.

In demand (3)

  • Microsoft Excelhot
  • Microsoft Office softwarehot
  • Microsoft Outlookhot

Hot (10; 3 more marked hot above)

  • Adobe Acrobat
  • Google Workspace software
  • Intuit QuickBooks
  • Microsoft Access
  • Microsoft PowerPoint
  • Microsoft SharePoint
  • Microsoft Visio
  • Microsoft Word
  • Oracle PeopleSoft
  • SAP software
Other tools (8)
  • Act!
  • Blackbaud CRM
  • Corel WordPerfect Office Suite
  • FileMaker Pro
  • IBM Notes
  • Microsoft Publisher
  • Oracle Siebel CRM
  • SRSsoft SRS EHR

Related occupations

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ESCO equivalents

From the official ESCO–O*NET crosswalk, strongest match first. A broader occupation takes in this one; a narrower one is a part of it.

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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.