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Occupation AtlasDining Room and Cafeteria Attendants and Bartender Helpers

O*NET · 35-9011.00

Dining Room and Cafeteria Attendants and Bartender Helpers

Facilitate food service. Clean tables; remove dirty dishes; replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; supply service bar with food; and serve items such as water, condiments, and coffee to patrons.

Also called Banquet Houseperson · Banquet Set Up Person · Bar Attendant · Bar Back · Barback · Barmaid · Bartender Helper · Beverage Server
53 more

Breakfast Attendant · Breakfast Bar Attendant · Buffet Attendant · Bus Boy · Bus Person · Busboy · Busser · Cafe Helper · Cafeteria Aide · Cafeteria Assistant · Cafeteria Attendant · Cafeteria Helper · Cafeteria Table Attendant · Cafeteria Worker · Carry Out Clerk · Club Attendant · Coffee Attendant · Coffee Bar Attendant · Counter Supply Worker · Dining Room Attendant · Dining Room Busser · Dining Room Helper · Dining Room Tables Set Up Attendant · Dumbwaiter Operator · Floorperson · Food and Beverage Attendant · Food and Beverage Cashier · Food Expeditor · Food Runner · Food Service Aide · Food Service Assistant · Food Service Attendant · Food Service Helper · Food Service Worker · Hotel Breakfast Bar Attendant · Iceman · Kitchen Aide · Kitchen Help Handyman · Kitchen Helper · Line Server · Lunchroom Aide · Lunchroom Attendant · Lunchroom Worker · Restaurant Busser · Restaurant Worker · Server Assistant · Server's Assistant · Service Assistant · Silver Steward · Silver Wrapper · Tray Setter · Water Attendant · Water Carrier

Job Zone 2 — Some Preparation NeededHolland code RCS35 skills on file

Compare with another occupationCompare with Food Servers, Nonrestaurant

Job Zone

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Zone 2: Some Preparation Needed

Some preparation. Usually a high school diploma, some previous work-related skill or experience, and a few months to a year of training with experienced workers.

Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.

Occupational interest profile

RCSRealistic · Conventional · Social — the three strongest interests, in order

  • R Realistic5.63
  • C Conventional4.57
  • S Social3.66
  • E Enterprising2.26
  • A Artistic1.02
  • I Investigative1.00

RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.

Education and experience

The education level respondents say the job requires, and the most common answer for experience and training.

  • Less than a High School Diploma22%
  • High School Diploma or the equivalent74%
  • Post-Secondary Certificate3%
  • Associate's Degree or other 2-year degree1%
Related work experience
None (41%)
On-site or in-plant training
Up to and including 1 month (59%)
On-the-job training
Anything beyond short demonstration, up to and including 1 month (82%)

Typically associated skills

All 35 O*NET skills, most important first. Importance (1–5) says how much a skill matters here; level (0–7) says how much of it the work calls for, with O*NET's example of a nearby level. Neither is a proficiency rating of a person.

  • Coordination3.02.9Level 2 looks like: Schedule appointments for a medical clinic
  • Service Orientation3.02.1Level 2 looks like: Ask customers if they would like a cup of coffee
  • Active Listeningbasic3.02.0Level 2 looks like: Take a customer's order
  • Judgment and Decision Making2.92.1Level 2 looks like: Decide how scheduling a break will affect work flow
  • Monitoringbasic2.92.1Level 2 looks like: Proofread and correct a letter
  • Speakingbasic2.92.1Level 2 looks like: Greet tourists and explain tourist attractions
  • Social Perceptiveness2.92.0Level 2 looks like: Notice that customers are angry because they have been waiting too long
  • Critical Thinkingbasic2.82.3Level 2 looks like: Determine whether a subordinate has a good excuse for being late
  • Reading Comprehensionbasic2.42.0Level 2 looks like: Read step-by-step instructions for completing a form
  • Management of Personnel Resources2.32.1Level 2 looks like: Encourage a coworker who is having difficulty finishing a project
  • Time Management2.32.1Level 2 looks like: Keep a monthly calendar of appointments
  • Active Learningbasic2.12.1Level 2 looks like: Think about the implications of a news article for job opportunities
Show the other 23
  • Operations Monitoring2.11.5Level 2 looks like: Monitor completion times while running a computer program
  • Complex Problem Solving2.02.0Level 2 looks like: Lay out tools to complete a job
  • Learning Strategiesbasic2.02.0Level 2 looks like: Learn a different method of completing a task from a coworker
  • Instructing2.01.9Level 2 looks like: Instruct a new employee in the use of a timekeeping system
  • Persuasion2.01.9Level 2 looks like: Solicit donations for a charity
  • Negotiation2.01.8Level 2 looks like: Present justification to a manager for altering a work schedule
  • Quality Control Analysis2.01.5Level 2 looks like: Inspect a draft email for errors (e.g., grammar, punctuation)
  • Management of Financial Resources2.01.4Level 2 looks like: Use available funds to buy office supplies and record the amount of the purchase
  • Writingbasic2.01.3Level 2 looks like: Write down a guest's order at a restaurant
  • Management of Material Resources2.01.1Level 2 looks like: Reserve a room for a management meeting
  • Systems Analysis2.01.1Level 2 looks like: Determine how loss of a team member will affect the completion of a job
  • Systems Evaluation2.01.1Level 2 looks like: Determine why estimates for the time to complete a task are overly optimistic
  • Troubleshooting2.01.1Level 2 looks like: Identify the source of a leak by looking under a machine
  • Mathematicsbasic1.91.3Level 2 looks like: Count the amount of change to be given to a customer
  • Operation and Control1.80.9
  • Operations Analysis1.1—
  • Programming1.1—
  • Technology Design1.1—
  • Equipment Maintenance1.0—
  • Equipment Selection1.0—
  • Installation1.0—
  • Repairing1.0—
  • Sciencebasic1.0—

Tasks

16 core · 7 supplemental

What people in this occupation do, as O*NET records it, core tasks first by importance (1–5).

  1. Wipe tables or seats with dampened cloths or replace dirty tablecloths.4.5
  2. Set tables with clean linens, condiments, or other supplies.4.5
  3. Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.4.5
  4. Serve ice water, coffee, rolls, or butter to patrons.4.5
  5. Run cash registers.4.5
  6. Greet and seat customers.4.5
  7. Clean up spilled food or drink or broken dishes and remove empty bottles and trash.4.4
  8. Maintain adequate supplies of items, such as clean linens, silverware, glassware, dishes, or trays.4.4
  9. Locate items requested by customers.4.4
  10. Perform serving, cleaning, or stocking duties in establishments, such as cafeterias or dining rooms, to facilitate customer service.4.3
  11. Fill beverage or ice dispensers.4.3
  12. Carry food, dishes, trays, or silverware from kitchens or supply departments to serving counters.4.3
Show the other 11
  1. Carry trays from food counters to tables for cafeteria patrons.4.2
  2. Stock cabinets or serving areas with condiments and refill condiment containers.4.1
  3. Serve food to customers when waiters or waitresses need assistance.4.1
  4. Clean and polish counters, shelves, walls, furniture, or equipment in food service areas or other areas of restaurants and mop or vacuum floors.3.9
  5. Replenish supplies of food or equipment at steam tables or service bars.4.2
  6. Wash glasses or other serving equipment at bars.4.1
  7. Garnish foods and position them on tables to make them visible and accessible.4.0
  8. Carry linens to or from laundry areas.4.0
  9. Mix and prepare flavors for mixed drinks.3.6
  10. Slice and pit fruit used to garnish drinks.3.6
  11. Stock refrigerating units with wines or bottled beer or replace empty beer kegs.3.3

Knowledge

Bodies of knowledge the work draws on.

  • Customer and Personal Service4.33.9Level 4 looks like: Be responsible for 10 children at daycare
  • English Language3.33.0Level 4 looks like: Edit an article for a news website
  • Food Production3.33.0Level 4 looks like: Operate a commercial fishing boat
  • Sales and Marketing3.02.5Level 1 looks like: Sell cakes at a bake sale
  • Administration and Management2.82.6
  • Personnel and Human Resources2.51.6Level 1 looks like: Fill out a medical claim form
  • Public Safety and Security2.32.0Level 1 looks like: Use a seatbelt
  • Production and Processing2.22.0Level 1 looks like: Put a computer back into its packing materials
Show all 33
  • Education and Training2.12.0Level 1 looks like: Show someone how to bowl
  • Administrative2.01.4Level 1 looks like: Direct phone calls to the appropriate staff member
  • Computers and Electronics2.01.8Level 1 looks like: Operate a media player to watch a training video
  • Psychology2.02.2Level 1 looks like: Monitor several children on a playground
  • Communications and Media1.91.2Level 1 looks like: Write a thank you note
  • Transportation1.91.4Level 1 looks like: Ride a train to work
  • Economics and Accounting1.81.1Level 1 looks like: Answer billing questions from credit card customers
  • Law and Government1.81.2Level 1 looks like: Describe the length of a U.S. presidential term
  • Mathematics1.81.0Level 1 looks like: Add two numbers
  • Foreign Language1.70.6Level 1 looks like: Say "please" and "thank you" in a foreign language
  • Sociology and Anthropology1.71.1Level 1 looks like: Identify two cultures in a story as being different
  • Medicine and Dentistry1.60.8Level 1 looks like: Use a band-aid
  • Chemistry1.5—
  • Mechanical1.50.8Level 1 looks like: Replace the filters in a furnace
  • Philosophy and Theology1.40.8Level 1 looks like: Watch a TV show on family values
  • Telecommunications1.40.4Level 1 looks like: Send an email
  • Design1.3—
  • Geography1.30.8Level 1 looks like: Know the capital of the United States
  • Physics1.3—
  • Therapy and Counseling1.3—
  • Biology1.2—
  • Engineering and Technology1.2—
  • History and Archeology1.1—
  • Building and Construction1.0—
  • Fine Arts1.0—

Abilities

Enduring capacities the work calls for.

  • Trunk Strength3.53.0Level 2 looks like: Sit up in an office chair
  • Arm-Hand Steadiness3.12.8Level 2 looks like: Light a candle
  • Manual Dexterity3.13.0Level 4 looks like: Pack oranges in crates as quickly as possible
  • Stamina3.12.9
  • Extent Flexibility3.03.0Level 2 looks like: Reach to adjust the radio in a car
  • Information Ordering3.02.3Level 2 looks like: Follow the correct steps to make change
  • Near Vision3.03.0Level 2 looks like: Read indicators on the dashboard of a car
  • Oral Comprehension3.02.8Level 2 looks like: Understand a television commercial
Show all 52
  • Oral Expression3.02.5Level 2 looks like: Place an order at a restaurant drive-thru
  • Speech Clarity3.02.3Level 1 looks like: Call numbers in a bingo game
  • Speech Recognition3.02.9Level 2 looks like: Recognize the voice of a coworker
  • Static Strength3.03.0Level 4 looks like: Pull a 40-pound sack of fertilizer across the lawn
  • Dynamic Strength2.92.1Level 2 looks like: Use pruning shears to trim a bush
  • Far Vision2.92.9Level 2 looks like: Read a roadside billboard
  • Finger Dexterity2.92.8Level 2 looks like: Put coins in a parking meter
  • Multilimb Coordination2.92.9Level 2 looks like: Row a boat
  • Deductive Reasoning2.62.1Level 2 looks like: Know that a stalled car can coast downhill
  • Gross Body Coordination2.62.1Level 2 looks like: Get in and out of a truck
  • Category Flexibility2.52.3Level 2 looks like: Sort paintbrushes based on length
  • Inductive Reasoning2.52.1Level 2 looks like: Decide what to wear based on the weather report
  • Problem Sensitivity2.52.1Level 2 looks like: Recognize that an unplugged lamp won't work
  • Selective Attention2.42.1Level 2 looks like: Answer a business call with coworkers talking nearby
  • Gross Body Equilibrium2.31.9Level 2 looks like: Stand on a ladder
  • Time Sharing2.32.0Level 2 looks like: Listen to music while entering numbers into a spreadsheet
  • Visualization2.32.0Level 2 looks like: Imagine how to place paper in a printer so that the letterhead comes out on top
  • Auditory Attention2.12.0Level 2 looks like: Listen to a lecture while people nearby are talking
  • Hearing Sensitivity2.12.0Level 2 looks like: Notice a doorbell ringing
  • Visual Color Discrimination2.11.9Level 1 looks like: Separate laundry into colors and whites
  • Written Comprehension2.12.0Level 2 looks like: Understand signs on the highway
  • Control Precision2.01.9Level 2 looks like: Adjust a room light with a dimmer switch
  • Depth Perception2.01.6Level 2 looks like: Merge a car into traffic on a city street
  • Flexibility of Closure2.01.8Level 2 looks like: Detect that your phone is ringing while at a concert
  • Fluency of Ideas2.02.1Level 2 looks like: Name four different uses for a screwdriver
  • Mathematical Reasoning2.01.3Level 1 looks like: Determine how much 20 oranges will cost when they are priced at 5 for 4 dollars
  • Memorization2.01.5Level 1 looks like: Remember the number on your bus to be sure you get back on the right one
  • Number Facility2.01.3Level 1 looks like: Add 2 and 7
  • Originality2.01.8Level 2 looks like: Use a credit card to open a locked door
  • Perceptual Speed2.01.9Level 2 looks like: Sort mail according to ZIP codes with no time pressure
  • Written Expression2.01.3Level 1 looks like: Write a note to remind someone to take food out of the freezer
  • Dynamic Flexibility1.90.9
  • Speed of Closure1.91.4
  • Speed of Limb Movement1.91.5Level 2 looks like: Saw through a thin piece of wood
  • Wrist-Finger Speed1.91.5Level 2 looks like: Use a screwdriver to twist in a screw
  • Response Orientation1.80.8
  • Explosive Strength1.50.8
  • Spatial Orientation1.50.5
  • Reaction Time1.40.5
  • Peripheral Vision1.1—
  • Rate Control1.1—
  • Glare Sensitivity1.0—
  • Night Vision1.0—
  • Sound Localization1.0—

Work activities

Kinds of activity the work is made of.

  • Communicating with Supervisors, Peers, or Subordinates3.94.2Level 4 looks like: Report the results of a sales meeting to a supervisor
  • Performing for or Working Directly with the Public3.93.4Level 4 looks like: Sell shoes in a crowded shoe store
  • Establishing and Maintaining Interpersonal Relationships3.74.1Level 4 looks like: Maintain good working relationships with almost all coworkers and clients
  • Getting Information3.42.9
  • Assisting and Caring for Others3.33.5Level 4 looks like: Help a medical patient find in-home assistance or healthcare
  • Identifying Objects, Actions, and Events3.33.6Level 4 looks like: Judge the suitability of food products for an event
  • Resolving Conflicts and Negotiating with Others3.32.7
  • Developing and Building Teams3.22.7
Show all 41
  • Coordinating the Work and Activities of Others3.13.2Level 4 looks like: Organize the cleanup crew after a major sporting event
  • Scheduling Work and Activities3.13.6Level 4 looks like: Prepare the work schedule for salesclerks in a large retail store
  • Training and Teaching Others3.12.9
  • Judging the Qualities of Objects, Services, or People3.02.8
  • Making Decisions and Solving Problems3.02.9
  • Organizing, Planning, and Prioritizing Work3.02.7
  • Thinking Creatively3.03.0Level 4 looks like: Adapt popular music for a high school marching band
  • Working with Computers3.03.0Level 4 looks like: Write software for keeping track of parts in inventory
  • Coaching and Developing Others2.92.9
  • Handling and Moving Objects2.93.7Level 4 looks like: Arrange books in a library
  • Monitoring Processes, Materials, or Surroundings2.92.3Level 1 looks like: Check to see if baking bread is done
  • Processing Information2.92.2Level 1 looks like: Calculate the costs for shipping packages
  • Developing Objectives and Strategies2.82.7
  • Estimating the Quantifiable Characteristics of Products, Events, or Information2.71.9Level 1 looks like: Estimate the size of household furniture to be shipped
  • Selling or Influencing Others2.72.7
  • Updating and Using Relevant Knowledge2.72.4Level 1 looks like: Keep up with price changes in a small retail store
  • Guiding, Directing, and Motivating Subordinates2.61.9Level 1 looks like: Work occasionally as a backup supervisor
  • Inspecting Equipment, Structures, or Materials2.61.8Level 1 looks like: Check that doors to building are locked
  • Monitoring and Controlling Resources2.62.8
  • Performing General Physical Activities2.63.2Level 4 looks like: Paint the outside of a house
  • Communicating with People Outside the Organization2.52.2Level 1 looks like: Have little contact with people outside the organization
  • Evaluating Information to Determine Compliance with Standards2.52.1Level 1 looks like: Review forms for completeness
  • Interpreting the Meaning of Information for Others2.51.6Level 1 looks like: Interpret a blood pressure reading
  • Analyzing Data or Information2.41.9Level 1 looks like: Skim a short article to gather the main point
  • Documenting/Recording Information2.41.6Level 1 looks like: Record the weight of a patient during a routine health exam
  • Repairing and Maintaining Mechanical Equipment2.41.7Level 1 looks like: Make simple, external adjustments to a door hinge with ordinary hand tools
  • Staffing Organizational Units2.42.7
  • Controlling Machines and Processes2.32.3Level 1 looks like: Operate a cash register
  • Providing Consultation and Advice to Others2.32.3Level 1 looks like: Work in a position that requires little advising of others
  • Repairing and Maintaining Electronic Equipment2.21.7Level 1 looks like: Use display settings to adjust a television picture
  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment2.01.5Level 1 looks like: Specify the lighting for a work area
  • Performing Administrative Activities2.01.7Level 1 looks like: Complete routine paperwork
  • Operating Vehicles, Mechanized Devices, or Equipment1.81.3Level 1 looks like: Drive a car

Work context

The conditions most characteristic of the work, on O*NET's 1–5 context scale.

  • Spend Time Walking or Running4.9
  • Contact With Others4.8
  • Spend Time Standing4.8
  • Work With or Contribute to a Work Group or Team4.6
  • Face-to-Face Discussions with Individuals and Within Teams4.5
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls4.5
  • Physical Proximity4.4
  • Spend Time Making Repetitive Motions4.2
  • Deal With External Customers or the Public in General3.9
  • Importance of Being Exact or Accurate3.9

Technology

6 tools

Software used in this work. In demand: among the tools job postings for this occupation name most. Hot: often named in job postings across the economy.

Hot (3)

  • Facebook
  • Microsoft Excel
  • Microsoft Windows
Other tools (3)
  • Cafe Cartel Systems
  • Plexis Software Plexis POS
  • RestaurantPlus PRO

Related occupations

O*NET's own list of the occupations most related to this one, closest first.

  1. Food Servers, Nonrestaurant
  2. Fast Food and Counter Workers
  3. Waiters and Waitresses
  4. Food Preparation Workers
  5. Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
  6. Baristas
  7. Dishwashers
  8. Maids and Housekeeping Cleaners
  9. Bartenders
  10. Cooks, Short Order

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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.