BlissPoint Analytics

Occupation AtlasTellers

O*NET · 43-3071.00

Tellers

Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.

Also called Account Representative · Bank Representative · Bank Teller · Banker · Bilingual Spanish Teller · Bilingual Teller · Branch Operations Specialist · Branch Teller
40 more

Cash Management Services Teller · Cashier · Collection Teller · Commercial Teller · Coupon Clerk · CSA · Customer Relationship Specialist · Customer Service Associate (CSA) · Drive-in Teller · Exchange Clerk · Exchange Teller · Financial Services Representative (FSR) · Financial Teller · Foreign Banknote Teller · Foreign Banknote Teller Trader · Foreign Exchange Clerk · FSR · Loan Teller · Mail Teller · Member Service Rep · Member Service Representative (Member Service Rep) · Member Services Representative · Money Counter · Money Order Clerk · Note Teller · On-call Teller · Operations Specialist · Operations Teller · Paying Teller · Personal Banker · Personal Banking Representative · Receiving Teller · Retail Banker · Roving Teller · Savings Teller · Securities Teller · Teller · Universal Banker · Utility Teller · Vault Teller

Job Zone 2 — Some Preparation NeededHolland code CES35 skills on file

Compare with another occupationCompare with Gambling Cage Workers

Job Zone

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Zone 2: Some Preparation Needed

Some preparation. Usually a high school diploma, some previous work-related skill or experience, and a few months to a year of training with experienced workers.

Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.

Occupational interest profile

CESConventional · Enterprising · Social — the three strongest interests, in order

  • C Conventional6.88
  • E Enterprising4.19
  • S Social2.44
  • R Realistic2.27
  • I Investigative1.42
  • A Artistic1.00

RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.

Education and experience

The education level respondents say the job requires, and the most common answer for experience and training.

  • Less than a High School Diploma2%
  • High School Diploma or the equivalent73%
  • Post-Secondary Certificate3%
  • Some College Courses9%
  • Associate's Degree or other 2-year degree5%
  • Bachelor's Degree8%
Related work experience
None (48%)
On-site or in-plant training
Up to and including 1 month (50%)
On-the-job training
Anything beyond short demonstration, up to and including 1 month (68%)

Typically associated skills

All 35 O*NET skills, most important first. Importance (1–5) says how much a skill matters here; level (0–7) says how much of it the work calls for, with O*NET's example of a nearby level. Neither is a proficiency rating of a person.

  • Active Listeningbasic3.53.6Level 4 looks like: Answer inquiries regarding credit references
  • Speakingbasic3.33.0Level 2 looks like: Greet tourists and explain tourist attractions
  • Critical Thinkingbasic3.13.3Level 4 looks like: Evaluate customer complaints and determine appropriate responses
  • Reading Comprehensionbasic3.13.3Level 4 looks like: Understand an email from management describing new personnel policies
  • Monitoringbasic3.13.1Level 4 looks like: Monitor a meeting and revise the agenda to ensure important topics are discussed
  • Service Orientation3.13.0Level 2 looks like: Ask customers if they would like a cup of coffee
  • Social Perceptiveness3.13.0Level 2 looks like: Notice that customers are angry because they have been waiting too long
  • Writingbasic3.03.0Level 2 looks like: Write down a guest's order at a restaurant
  • Time Management3.02.9Level 2 looks like: Keep a monthly calendar of appointments
  • Mathematicsbasic3.02.8Level 2 looks like: Count the amount of change to be given to a customer
  • Active Learningbasic2.93.0Level 2 looks like: Think about the implications of a news article for job opportunities
  • Complex Problem Solving2.92.9Level 2 looks like: Lay out tools to complete a job
Show the other 23

Tasks

19 core · 9 supplemental

What people in this occupation do, as O*NET records it, core tasks first by importance (1–5).

  1. Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.4.8
  2. Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.4.8
  3. Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.4.8
  4. Monitor bank vaults to ensure cash balances are correct.4.8
  5. Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.4.7
  6. Enter customers' transactions into computers to record transactions and issue computer-generated receipts.4.7
  7. Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.4.7
  8. Prepare and verify cashier's checks.4.6
  9. Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.4.6
  10. Resolve problems or discrepancies concerning customers' accounts.4.6
  11. Answer telephones and assist customers with their questions.4.6
  12. Identify transaction mistakes when debits and credits do not balance.4.5
Show the other 16
  1. Sort and file deposit slips and checks.4.4
  2. Receive and count daily inventories of cash, drafts, and travelers' checks.4.4
  3. Carry out special services for customers, such as ordering bank cards and checks.4.4
  4. Order a supply of cash to meet daily needs.4.3
  5. Arrange monies received in cash boxes and coin dispensers according to denomination.4.2
  6. Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.4.2
  7. Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.4.0
  8. Count, verify, and post armored car deposits.4.6
  9. Perform clerical tasks, such as typing, filing, and microfilm photography.4.0
  10. Compute financial fees, interest, and service charges.4.0
  11. Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.4.0
  12. Process and maintain records of customer loans.3.8
  13. Compose, type, and mail customer statements and other correspondence related to issues such as discrepancies and outstanding unpaid items.3.8
  14. Issue checks to bond owners in settlement of transactions.3.3
  15. Quote unit exchange rates, following daily international rate sheets or computer displays.3.3
  16. Inform customers about foreign currency regulations and compute transaction fees for currency exchanges.3.1

Knowledge

Bodies of knowledge the work draws on.

  • Customer and Personal Service3.94.3Level 4 looks like: Be responsible for 10 children at daycare
  • English Language3.63.2Level 4 looks like: Edit an article for a news website
  • Mathematics3.53.3Level 4 looks like: Analyze data to determine areas with the highest sales
  • Economics and Accounting3.12.4Level 1 looks like: Answer billing questions from credit card customers
  • Public Safety and Security3.02.5Level 1 looks like: Use a seatbelt
  • Administration and Management2.92.4Level 1 looks like: Approve a reimbursement request
  • Administrative2.93.6Level 4 looks like: Type 30 words per minute
  • Sales and Marketing2.92.7
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  • Computers and Electronics2.63.5Level 4 looks like: Use a computer to format a document
  • Law and Government2.51.8Level 1 looks like: Describe the length of a U.S. presidential term
  • Education and Training2.42.6
  • Communications and Media2.01.3Level 1 looks like: Write a thank you note
  • Personnel and Human Resources2.01.4Level 1 looks like: Fill out a medical claim form
  • Psychology1.92.0Level 1 looks like: Monitor several children on a playground
  • Production and Processing1.81.2Level 1 looks like: Put a computer back into its packing materials
  • Telecommunications1.80.8Level 1 looks like: Send an email
  • Foreign Language1.61.0Level 1 looks like: Say "please" and "thank you" in a foreign language
  • Transportation1.60.9Level 1 looks like: Ride a train to work
  • Engineering and Technology1.50.8Level 1 looks like: Install a door lock
  • Therapy and Counseling1.51.1Level 1 looks like: Put ice on a sprained ankle
  • Sociology and Anthropology1.4—
  • Geography1.3—
  • Chemistry1.2—
  • Mechanical1.2—
  • Medicine and Dentistry1.2—
  • Biology1.1—
  • Building and Construction1.1—
  • Design1.1—
  • Fine Arts1.1—
  • Food Production1.1—
  • History and Archeology1.1—
  • Philosophy and Theology1.1—
  • Physics1.1—

Abilities

Enduring capacities the work calls for.

  • Oral Comprehension4.03.8Level 4 looks like: Understand a coach's oral instructions for a sport
  • Number Facility3.93.1Level 3 looks like: Calculate a discounted price
  • Oral Expression3.93.9Level 4 looks like: Give instructions to a lost motorist
  • Speech Recognition3.93.6Level 4 looks like: Identify a former customer's voice over the phone
  • Speech Clarity3.83.6Level 4 looks like: Make stadium-wide announcements during a sporting event
  • Information Ordering3.63.0Level 2 looks like: Follow the correct steps to make change
  • Problem Sensitivity3.63.3Level 4 looks like: Notice from a subtle difference in a client's mood that something is bothering them
  • Near Vision3.53.4Level 2 looks like: Read indicators on the dashboard of a car
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  • Selective Attention3.33.0Level 2 looks like: Answer a business call with coworkers talking nearby
  • Written Comprehension3.33.1Level 4 looks like: Understand an apartment lease
  • Written Expression3.33.0Level 4 looks like: Write a job recommendation for a subordinate
  • Deductive Reasoning3.13.3Level 2 looks like: Know that a stalled car can coast downhill
  • Mathematical Reasoning3.13.0Level 4 looks like: Decide how to calculate profits to determine the amounts of yearly bonuses
  • Category Flexibility3.03.0Level 3 looks like: Classify flowers according to size, color, and smell
  • Inductive Reasoning3.03.1Level 4 looks like: Determine the prime suspect based on crime scene evidence
  • Perceptual Speed3.02.8Level 2 looks like: Sort mail according to ZIP codes with no time pressure
  • Flexibility of Closure2.92.6Level 2 looks like: Detect that your phone is ringing while at a concert
  • Fluency of Ideas2.92.4Level 2 looks like: Name four different uses for a screwdriver
  • Time Sharing2.92.9Level 3 looks like: Watch street signs while driving at 30 miles an hour
  • Arm-Hand Steadiness2.82.1Level 2 looks like: Light a candle
  • Far Vision2.82.6Level 2 looks like: Read a roadside billboard
  • Finger Dexterity2.82.4Level 2 looks like: Put coins in a parking meter
  • Speed of Closure2.52.3Level 3 looks like: Recognize a song after hearing only the first few notes
  • Control Precision2.42.0Level 2 looks like: Adjust a room light with a dimmer switch
  • Originality2.32.3Level 2 looks like: Use a credit card to open a locked door
  • Trunk Strength2.32.0Level 2 looks like: Sit up in an office chair
  • Visual Color Discrimination2.32.3Level 1 looks like: Separate laundry into colors and whites
  • Auditory Attention2.11.6Level 2 looks like: Listen to a lecture while people nearby are talking
  • Manual Dexterity2.12.1Level 1 looks like: Screw a light bulb into a light socket
  • Memorization2.12.1Level 1 looks like: Remember the number on your bus to be sure you get back on the right one
  • Visualization2.12.0Level 2 looks like: Imagine how to place paper in a printer so that the letterhead comes out on top
  • Hearing Sensitivity2.01.5Level 2 looks like: Notice a doorbell ringing
  • Multilimb Coordination2.01.9Level 2 looks like: Row a boat
  • Static Strength2.01.5Level 1 looks like: Push an empty shopping cart
  • Wrist-Finger Speed2.01.6Level 2 looks like: Use a screwdriver to twist in a screw
  • Rate Control1.91.0Level 1 looks like: Ride a bicycle alongside a jogger
  • Reaction Time1.90.9
  • Gross Body Coordination1.80.8
  • Depth Perception1.61.0Level 2 looks like: Merge a car into traffic on a city street
  • Dynamic Strength1.60.9
  • Extent Flexibility1.60.8
  • Stamina1.60.8Level 1 looks like: Walk 1/4 mile
  • Response Orientation1.50.9
  • Speed of Limb Movement1.50.5
  • Explosive Strength1.3—
  • Gross Body Equilibrium1.3—
  • Dynamic Flexibility1.0—
  • Glare Sensitivity1.0—
  • Night Vision1.0—
  • Peripheral Vision1.0—
  • Sound Localization1.0—
  • Spatial Orientation1.0—

Work activities

Kinds of activity the work is made of.

  • Performing for or Working Directly with the Public4.34.7Level 4 looks like: Sell shoes in a crowded shoe store
  • Working with Computers4.33.9Level 4 looks like: Write software for keeping track of parts in inventory
  • Communicating with Supervisors, Peers, or Subordinates4.24.2Level 4 looks like: Report the results of a sales meeting to a supervisor
  • Establishing and Maintaining Interpersonal Relationships4.25.1Level 4 looks like: Maintain good working relationships with almost all coworkers and clients
  • Evaluating Information to Determine Compliance with Standards4.24.1Level 4 looks like: Evaluate a complicated insurance claim for compliance with policy terms
  • Getting Information4.13.5Level 4 looks like: Review a budget
  • Processing Information4.04.4Level 4 looks like: Calculate the adjustments for insurance claims
  • Making Decisions and Solving Problems3.93.6Level 4 looks like: Select the location for a major retail store
Show all 41
  • Resolving Conflicts and Negotiating with Others3.93.8Level 4 looks like: Get two subordinates to agree about vacation schedules
  • Updating and Using Relevant Knowledge3.94.8Level 4 looks like: Keep current on changes in maintenance procedures for repairing sports cars
  • Identifying Objects, Actions, and Events3.83.5Level 4 looks like: Judge the suitability of food products for an event
  • Analyzing Data or Information3.74.3Level 4 looks like: Determine the interest cost to finance a new building
  • Documenting/Recording Information3.73.4Level 4 looks like: Document the results of a crime scene investigation
  • Selling or Influencing Others3.73.8Level 4 looks like: Make a sales pitch to convince others to buy a product
  • Monitoring Processes, Materials, or Surroundings3.63.2Level 4 looks like: Test electrical circuits
  • Judging the Qualities of Objects, Services, or People3.53.6Level 4 looks like: Determine the value of property lost in a fire
  • Organizing, Planning, and Prioritizing Work3.54.2Level 4 looks like: Plan and adjust a personal to-do list according to changing demands
  • Assisting and Caring for Others3.33.0Level 4 looks like: Help a medical patient find in-home assistance or healthcare
  • Communicating with People Outside the Organization3.33.4Level 4 looks like: Present information to potential clients about available services
  • Interpreting the Meaning of Information for Others3.33.6Level 4 looks like: Interpret how foreign tax laws apply to U.S. exports
  • Scheduling Work and Activities3.22.8
  • Estimating the Quantifiable Characteristics of Products, Events, or Information3.13.0Level 4 looks like: Estimate the time required to evacuate a city in the event of a major disaster
  • Inspecting Equipment, Structures, or Materials3.02.9
  • Controlling Machines and Processes2.93.1Level 4 looks like: Operate a drilling rig
  • Coordinating the Work and Activities of Others2.92.7
  • Developing and Building Teams2.92.6
  • Developing Objectives and Strategies2.82.6
  • Performing Administrative Activities2.82.7
  • Thinking Creatively2.82.8
  • Guiding, Directing, and Motivating Subordinates2.72.4Level 1 looks like: Work occasionally as a backup supervisor
  • Training and Teaching Others2.72.3Level 1 looks like: Give coworkers brief instructions on a simple procedural change
  • Coaching and Developing Others2.62.8
  • Providing Consultation and Advice to Others2.62.8
  • Handling and Moving Objects2.52.9
  • Monitoring and Controlling Resources2.52.6
  • Performing General Physical Activities2.52.3Level 1 looks like: Walk between workstations in a small office
  • Repairing and Maintaining Electronic Equipment2.41.8Level 1 looks like: Use display settings to adjust a television picture
  • Staffing Organizational Units2.11.8Level 1 looks like: Work in a position that has minimal staffing requirements
  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment2.01.3Level 1 looks like: Specify the lighting for a work area
  • Operating Vehicles, Mechanized Devices, or Equipment1.81.3Level 1 looks like: Drive a car
  • Repairing and Maintaining Mechanical Equipment1.81.2Level 1 looks like: Make simple, external adjustments to a door hinge with ordinary hand tools

Work context

The conditions most characteristic of the work, on O*NET's 1–5 context scale.

  • Contact With Others5.0
  • Face-to-Face Discussions with Individuals and Within Teams4.9
  • Telephone Conversations4.9
  • E-Mail4.8
  • Importance of Being Exact or Accurate4.8
  • Importance of Repeating Same Tasks4.7
  • Indoors, Environmentally Controlled4.7
  • Spend Time Making Repetitive Motions4.6
  • Work With or Contribute to a Work Group or Team4.5
  • Frequency of Decision Making4.3

Technology

16 tools

Software used in this work. In demand: among the tools job postings for this occupation name most. Hot: often named in job postings across the economy.

In demand (1)

  • Microsoft Office softwarehot

Hot (5; 1 more marked hot above)

  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Windows
  • Microsoft Word
Other tools (10)
  • Email software
  • Hyland Software OnBase
  • IBM Notes
  • Information Technology Incorporated Premier Teller
  • Jack Henry & Associates Vertex
  • Microsoft Dynamics
  • Microsoft Exchange
  • Sage 50 Accounting
  • Southern Data Systems TellerPro
  • Total Turnkey Solutions E-Vision

Related occupations

O*NET's own list of the occupations most related to this one, closest first.

  1. New Accounts Clerks
  2. Cashiers
  3. Credit Authorizers, Checkers, and Clerks
  4. Bookkeeping, Accounting, and Auditing Clerks
  5. Brokerage Clerks
  6. Securities, Commodities, and Financial Services Sales Agents
  7. Bill and Account Collectors
  8. Billing and Posting Clerks
  9. Loan Interviewers and Clerks
  10. Gambling Change Persons and Booth Cashiers

ESCO equivalents

From the official ESCO–O*NET crosswalk, strongest match first. A broader occupation takes in this one; a narrower one is a part of it.

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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.