Occupation Atlashospitality establishment receptionist
ESCO · http://data.europa.eu/esco/occupation/82025c02-9082-416c-998b-f51eb0359ee6
hospitality establishment receptionist
Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information.
Job Zone
- 1
- 2
- 3
- 4
- 5
Zone 2: Some Preparation Needed
Some preparation. Usually a high school diploma, some previous work-related skill or experience, and a few months to a year of training with experienced workers.
Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.
Occupational interest profile
SECSocial · Enterprising · Conventional — the three strongest interests, in order
- S Social5.24
- E Enterprising4.44
- C Conventional4.09
- R Realistic3.19
- A Artistic1.73
- I Investigative1.00
RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.
Job Zone and interest data are borrowed from Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop (35-9031.00): in the official ESCO–O*NET crosswalk, its close O*NET match, and the best-ranked match that has them. ESCO doesn't publish them directly.
Typically associated skills
Essential (20)
ESCO's essential and optional tags describe how its taxonomy relates a skill to this occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role.
- assist at check-in
- assist clients with special needs
- comply with food safety and hygiene
- deal with arrivals in accommodation
- deal with departures in accommodation
- explain features in accommodation venue
- greet guests
- handle customer complaints
- handle financial transactions
- handover the service area
- identify customer's needs
- implement marketing strategies
- implement sales strategies
- maintain customer records
- maintain customer service
- maintain reception area
- maintain relationship with customers
- process booking
- process payments
- provide tourism related information
Optional (11)
O*NET equivalents
From the official ESCO–O*NET crosswalk, strongest match first. A broader occupation takes in this one; a narrower one is a part of it.
Closest occupations
Compare any occupation →ESCO occupations that share the most of this occupation's 20 essential skills. A plain count, not a hidden score.
travel agent
12 shared · 26 more of its ownprocess booking, provide tourism related information, maintain customer records, comply with food safety and hygiene
ESCO · Compare
hotel concierge
9 shared · 0 more of its ownassist at check-in, provide tourism related information, assist clients with special needs, greet guests
ESCO · Compare
night auditor
9 shared · 2 more of its owndeal with departures in accommodation, deal with arrivals in accommodation, assist at check-in, maintain customer records
ESCO · Compare
hotel butler
8 shared · 2 more of its ownexplain features in accommodation venue, assist at check-in, greet guests, comply with food safety and hygiene
ESCO · Compare
camping ground operative
8 shared · 3 more of its ownassist at check-in, provide tourism related information, assist clients with special needs, greet guests
ESCO · Compare
bed and breakfast operator
8 shared · 12 more of its ownassist at check-in, process booking, maintain customer records, greet guests
ESCO · Compare
travel consultant
7 shared · 19 more of its ownprocess booking, provide tourism related information, maintain customer records, process payments
ESCO · Compare
head waiter/head waitress
7 shared · 28 more of its ownassist clients with special needs, greet guests, process payments, handle customer complaints
ESCO · Compare
Use this in your own job architecture
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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.