Occupation Atlasoffice clerk
ESCO · http://data.europa.eu/esco/occupation/6c999fc7-c6b7-4ef3-a4b9-af124a1783a2
office clerk
Office clerks are responsible for performing clerical and administrative duties in an office setting and support of business operations within a department. They assist all the administrative staff, secretaries, and assistants by sorting mail, filing forms and documents, answering phones, greeting clients and scheduling meetings.
Job Zone
- 1
- 2
- 3
- 4
- 5
Zone 2: Some Preparation Needed
Some preparation. Usually a high school diploma, some previous work-related skill or experience, and a few months to a year of training with experienced workers.
Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.
Occupational interest profile
CESConventional · Enterprising · Social — the three strongest interests, in order
- C Conventional6.84
- E Enterprising3.20
- S Social3.06
- R Realistic2.92
- I Investigative1.85
- A Artistic1.00
RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.
Job Zone and interest data are borrowed from Office Clerks, General (43-9061.00): in the official ESCO–O*NET crosswalk, its exact O*NET match, and the best-ranked match that has them. ESCO doesn't publish them directly.
Typically associated skills
Essential (26)
ESCO's essential and optional tags describe how its taxonomy relates a skill to this occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role.
- align content with form
- apply grammar and spelling rules
- communicate by telephone
- communicate with customers
- company policies
- deliver correspondence
- disseminate internal communications
- disseminate messages to people
- facilitate access to information
- file documents
- fill out forms
- handle delivered packages
- handle mail
- information confidentiality
- maintain correspondence records
- manage digital documents
- organise business documents
- organise facilities for office personnel
- perform office routine activities
- prepare correspondence for customers
- process commissioned instructions
- process data
- route correspondence to business departments
- use different communication channels
- use office systems
- use spreadsheets software
Optional (22)
- accounting techniques
- communicate with customer service department
- digitise documents
- document sharing procedures
- draft corporate emails
- ensure proper document management
- issue sales invoices
- keep records of customer interaction
- maintain internal communication systems
- maintain inventory of office supplies
- manage digital archives
- monitor staff absences
- perform cleaning duties
- process customer orders
- respect data protection principles
- serve beverages
- transcription methods
- translate keywords into full texts
- use free typing techniques
- use microsoft office
- use personal organization software
- use software for data preservation
O*NET equivalents
From the official ESCO–O*NET crosswalk, strongest match first. A broader occupation takes in this one; a narrower one is a part of it.
Closest occupations
Compare any occupation →ESCO occupations that share the most of this occupation's 26 essential skills. A plain count, not a hidden score.
secretary
13 shared · 9 more of its ownorganise facilities for office personnel, file documents, fill out forms, disseminate internal communications
ESCO · Compare
administrative assistant
12 shared · 8 more of its ownorganise facilities for office personnel, file documents, fill out forms, disseminate internal communications
ESCO · Compare
management assistant
7 shared · 11 more of its owndisseminate internal communications, disseminate messages to people, process commissioned instructions, use office systems
ESCO · Compare
file clerk
6 shared · 7 more of its ownfacilitate access to information, file documents, fill out forms, organise business documents
ESCO · Compare
investment clerk
6 shared · 13 more of its owndisseminate messages to people, handle mail, organise business documents, perform office routine activities
ESCO · Compare
property assistant
6 shared · 14 more of its ownorganise business documents, process commissioned instructions, perform office routine activities, use office systems
ESCO · Compare
executive assistant
6 shared · 19 more of its owndisseminate messages to people, process commissioned instructions, use office systems, use spreadsheets software
ESCO · Compare
receptionist
5 shared · 8 more of its owndisseminate internal communications, disseminate messages to people, communicate by telephone, company policies
ESCO · Compare
Use this in your own job architecture
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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.