Occupation AtlasMental Health and Substance Abuse Social Workers

O*NET · 21-1023.00

Mental Health and Substance Abuse Social Workers

Assess and treat individuals with mental, emotional, or substance abuse problems, including abuse of alcohol, tobacco, and/or other drugs. Activities may include individual and group therapy, crisis intervention, case management, client advocacy, prevention, and education.

Also called Addictions Counselor · Alcoholism Worker · Assessment Specialist · Behavior Specialist · Behavioral Case Manager · Behavioral Clinician · Behavioral Health Care Manager (BHCM) · Behavioral Health Case Manager
56 more

Behavioral Health Social Worker · Behavioral Health Utilization Management Rep · Behavioral Health Utilization Management Representative (Behavioral Health Utilization Management Rep) · Behavioral Health Worker · Behavioral Technician · BHC · BHC (Behavioral Health Consultant) · BHCM · Case Manager · Case Therapist · Chemical Dependency Counselor · Clinical Social Worker · Clinical Therapist · Clinician · Community Mental Health Social Worker · Community Mental Health Worker · Community Support Worker · Counselor · Crisis Intervention Counselor · Crisis Intervention Specialist · Crisis Worker · Direct Care Counselor · Direct Service Provider · Drug Abuse Social Worker · Drug Abuse Worker · Group Home Counselor · LBHC · LBHC (Licensed Behavioral Health Clinician) · LCSW · Licensed Clinical Social Worker (LCSW) · Licensed Mental Health Professional (LMHP) · Licensed Social Worker · LMHP · LTSS Service Coordinator · LTSS Service Coordinator (Long Term Services and Supports Service Coordinator) · LTTS Service Clinician · LTTS Service Clinician (Long Term Services and Supports Service Clinician) · Mental Health Case Manager · Mental Health Clinician · Mental Health Practitioner · Mental Health Professional · Mental Health Social Worker · Mental Health Therapist · Mental Health Worker · Outpatient Clinician · Outpatient Therapist · Psychiatric Social Worker · Psychotherapist Social Worker · QMHP · Qualified Mental Health Professional (QMHP) · Residential Case Manager · Social Worker · Substance Abuse Clinician · Substance Abuse Specialist · Therapist · Treatment Coordinator

Job Zone 5 — Extensive Preparation NeededHolland code SIC35 skills on file

Compare with another occupationCompare with Healthcare Social Workers

Job Zone

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Zone 5: Extensive Preparation Needed

Extensive preparation. Usually a graduate degree, with extensive skill, knowledge and experience — many of these occupations expect more than five years of experience.

Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.

Occupational interest profile

SICSocial · Investigative · Conventional — the three strongest interests, in order

  • S Social6.97
  • I Investigative4.08
  • C Conventional3.12
  • A Artistic2.78
  • E Enterprising2.46
  • R Realistic1.71

RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.

Education and experience

The education level respondents say the job requires, and the most common answer for experience and training.

  • Bachelor's Degree19%
  • Master's Degree77%
  • Post-Master's Certificate4%
Related work experience
Over 2 years, up to and including 4 years (23%)
On-site or in-plant training
Up to and including 1 month (48%)
On-the-job training
Over 6 months, up to and including 1 year (37%)

Typically associated skills

All 35 O*NET skills, most important first. Importance (1–5) says how much a skill matters here; level (0–7) says how much of it the work calls for, with O*NET's example of a nearby level. Neither is a proficiency rating of a person.

  • Social PerceptivenessImportance 4.3Level 5.1Level 6 looks like: Counsel patients who are depressed during a crisis period
  • Active ListeningbasicImportance 4.1Level 4.0Level 4 looks like: Answer inquiries regarding credit references
  • SpeakingbasicImportance 4.1Level 4.0Level 4 looks like: Interview applicants to obtain personal and work history
  • Reading ComprehensionbasicImportance 4.0Level 4.1Level 4 looks like: Understand an email from management describing new personnel policies
  • Critical ThinkingbasicImportance 4.0Level 4.0Level 4 looks like: Evaluate customer complaints and determine appropriate responses
  • MonitoringbasicImportance 4.0Level 4.0Level 4 looks like: Monitor a meeting and revise the agenda to ensure important topics are discussed
  • Service OrientationImportance 3.9Level 4.1Level 4 looks like: Make flight reservations for customers using an online booking site
  • Complex Problem SolvingImportance 3.9Level 4.0Level 4 looks like: Redesign a floor layout to take advantage of new manufacturing techniques
  • CoordinationImportance 3.9Level 4.0Level 4 looks like: Work with others to put a new roof on a house
  • PersuasionImportance 3.8Level 4.0Level 4 looks like: Convince a supervisor to purchase new office equipment
  • WritingbasicImportance 3.8Level 4.0Level 4 looks like: Write an email to staff outlining new directives
  • Learning StrategiesbasicImportance 3.8Level 3.9Level 4 looks like: Identify an alternative approach to help trainees who are having difficulties
Show the other 23
  • Judgment and Decision MakingImportance 3.5Level 3.9Level 4 looks like: Evaluate a loan application for degree of risk
  • NegotiationImportance 3.4Level 3.8Level 4 looks like: Contract with a wholesaler to sell items at a given cost
  • Active LearningbasicImportance 3.3Level 3.9Level 4 looks like: Determine the impact of new menu changes on a restaurant's purchasing requirements
  • Time ManagementImportance 3.3Level 3.9Level 4 looks like: Allocate the time of subordinates to projects for the coming week
  • InstructingImportance 3.3Level 3.8Level 4 looks like: Instruct a coworker in how to operate a software program
  • Systems AnalysisImportance 3.3Level 3.3Level 4 looks like: Determine how a new piece of equipment will affect production rates
  • Management of Personnel ResourcesImportance 3.0Level 3.0Level 2 looks like: Encourage a coworker who is having difficulty finishing a project
  • Systems EvaluationImportance 2.9Level 3.1Level 4 looks like: Identify the reasons why a client might be unhappy with a product
  • SciencebasicImportance 2.6Level 2.8Level 2 looks like: Conduct standard tests to determine soil quality
  • Operations AnalysisImportance 2.5Level 2.6Level 2 looks like: Select a printer for an office
  • MathematicsbasicImportance 2.0Level 2.0Level 2 looks like: Count the amount of change to be given to a customer
  • Operations MonitoringImportance 2.0Level 2.0Level 2 looks like: Monitor completion times while running a computer program
  • Management of Financial ResourcesImportance 1.9Level 1.0Level 2 looks like: Use available funds to buy office supplies and record the amount of the purchase
  • Management of Material ResourcesImportance 1.9Level 1.0Level 2 looks like: Reserve a room for a management meeting
  • ProgrammingImportance 1.9Level 1.0Level 2 looks like: Write a program to sort objects in a database
  • Quality Control AnalysisImportance 1.9Level 1.0Level 2 looks like: Inspect a draft email for errors (e.g., grammar, punctuation)
  • Technology DesignImportance 1.8Level 1.0Level 2 looks like: Adjust exercise equipment for use by a customer
  • Operation and ControlImportance 1.4Level 0.6
  • Equipment MaintenanceImportance 1.0Level —
  • Equipment SelectionImportance 1.0Level —
  • InstallationImportance 1.0Level —
  • RepairingImportance 1.0Level —
  • TroubleshootingImportance 1.0Level —

Tasks

11 core · 2 supplemental

What people in this occupation do, as O*NET records it, core tasks first by importance (1–5).

  1. Counsel clients in individual or group sessions to assist them in dealing with substance abuse, mental or physical illness, poverty, unemployment, or physical abuse.Importance 4.5
  2. Collaborate with counselors, physicians, or nurses to plan or coordinate treatment, drawing on social work experience and patient needs.Importance 4.4
  3. Monitor, evaluate, and record client progress with respect to treatment goals.Importance 4.4
  4. Interview clients, review records, conduct assessments, or confer with other professionals to evaluate the mental or physical condition of clients or patients.Importance 4.3
  5. Modify treatment plans according to changes in client status.Importance 4.2
  6. Supervise or direct other workers who provide services to clients or patients.Importance 4.2
  7. Educate clients or community members about mental or physical illness, abuse, medication, or available community resources.Importance 4.0
  8. Assist clients in adhering to treatment plans, such as setting up appointments, arranging for transportation to appointments, or providing support.Importance 4.0
  9. Counsel or aid family members to assist them in understanding, dealing with, or supporting the client or patient.Importance 3.9
  10. Refer patient, client, or family to community resources for housing or treatment to assist in recovery from mental or physical illness, following through to ensure service efficacy.Importance 3.7
  11. Increase social work knowledge by reviewing current literature, conducting social research, or attending seminars, training workshops, or classes.Importance 3.7
Show the other 2
  1. Plan or conduct programs to prevent substance abuse, combat social problems, or improve health or counseling services in community.Importance 3.6
  2. Develop or advise on social policy or assist in community development.Importance 2.9

Knowledge

Bodies of knowledge the work draws on.

  • Therapy and CounselingImportance 4.8Level 6.6Level 7 looks like: Counsel an abused child
  • PsychologyImportance 4.7Level 6.2Level 7 looks like: Treat a person with a severe mental illness
  • English LanguageImportance 3.9Level 4.4Level 4 looks like: Edit an article for a news website
  • Customer and Personal ServiceImportance 3.8Level 4.9Level 4 looks like: Be responsible for 10 children at daycare
  • Education and TrainingImportance 3.7Level 4.3Level 4 looks like: Lead a quality improvement seminar
  • Sociology and AnthropologyImportance 3.6Level 3.7Level 4 looks like: Write an article about cultural differences
  • Public Safety and SecurityImportance 3.3Level 3.1Level 4 looks like: Inspect a building site for safety violations
  • Administration and ManagementImportance 3.0Level 2.9
Show all 33
  • Law and GovernmentImportance 3.0Level 2.5Level 1 looks like: Describe the length of a U.S. presidential term
  • Medicine and DentistryImportance 3.0Level 2.6
  • Philosophy and TheologyImportance 3.0Level 3.3Level 4 looks like: Understand another culture's religious practices
  • AdministrativeImportance 2.9Level 3.5Level 4 looks like: Type 30 words per minute
  • Computers and ElectronicsImportance 2.8Level 3.4Level 4 looks like: Use a computer to format a document
  • Communications and MediaImportance 2.6Level 2.6
  • Personnel and Human ResourcesImportance 2.5Level 2.2Level 1 looks like: Fill out a medical claim form
  • TransportationImportance 1.9Level 1.3Level 1 looks like: Ride a train to work
  • BiologyImportance 1.8Level 1.2Level 1 looks like: Feed domestic animals
  • MathematicsImportance 1.8Level 1.6Level 1 looks like: Add two numbers
  • TelecommunicationsImportance 1.8Level 0.9Level 1 looks like: Send an email
  • Foreign LanguageImportance 1.5Level 0.9Level 1 looks like: Say "please" and "thank you" in a foreign language
  • GeographyImportance 1.5Level 1.2Level 1 looks like: Know the capital of the United States
  • Sales and MarketingImportance 1.5Level 1.0Level 1 looks like: Sell cakes at a bake sale
  • ChemistryImportance 1.4Level 0.7Level 1 looks like: Use a common household bug spray
  • History and ArcheologyImportance 1.4Level 0.9Level 1 looks like: Take a class in US history
  • Fine ArtsImportance 1.3Level —
  • Economics and AccountingImportance 1.2Level —
  • Building and ConstructionImportance 1.1Level —
  • DesignImportance 1.1Level —
  • Engineering and TechnologyImportance 1.1Level —
  • Food ProductionImportance 1.1Level —
  • MechanicalImportance 1.1Level —
  • Production and ProcessingImportance 1.1Level —
  • PhysicsImportance 1.0Level —

Abilities

Enduring capacities the work calls for.

  • Oral ComprehensionImportance 4.5Level 4.9Level 4 looks like: Understand a coach's oral instructions for a sport
  • Oral ExpressionImportance 4.3Level 4.8Level 4 looks like: Give instructions to a lost motorist
  • Problem SensitivityImportance 4.1Level 4.9Level 4 looks like: Notice from a subtle difference in a client's mood that something is bothering them
  • Written ComprehensionImportance 4.1Level 4.3Level 4 looks like: Understand an apartment lease
  • Written ExpressionImportance 4.1Level 4.3Level 4 looks like: Write a job recommendation for a subordinate
  • Deductive ReasoningImportance 4.0Level 4.4Level 5 looks like: Decide what factors to consider in selecting stocks
  • Inductive ReasoningImportance 4.0Level 4.3Level 4 looks like: Determine the prime suspect based on crime scene evidence
  • Speech ClarityImportance 4.0Level 4.0Level 4 looks like: Make stadium-wide announcements during a sporting event
Show all 52
  • Fluency of IdeasImportance 3.9Level 3.9Level 4 looks like: Think of as many ideas as possible for the name of a new company
  • Speech RecognitionImportance 3.9Level 4.0Level 4 looks like: Identify a former customer's voice over the phone
  • Category FlexibilityImportance 3.8Level 3.6Level 3 looks like: Classify flowers according to size, color, and smell
  • Information OrderingImportance 3.8Level 4.0Level 2 looks like: Follow the correct steps to make change
  • OriginalityImportance 3.8Level 3.9Level 4 looks like: Redesign job tasks to be interesting for employees
  • Flexibility of ClosureImportance 3.3Level 3.0Level 2 looks like: Detect that your phone is ringing while at a concert
  • Near VisionImportance 3.3Level 3.6
  • Selective AttentionImportance 3.1Level 3.0Level 2 looks like: Answer a business call with coworkers talking nearby
  • MemorizationImportance 2.8Level 3.0Level 4 looks like: Recite the first names of the five people you just met
  • Perceptual SpeedImportance 2.8Level 3.0Level 2 looks like: Sort mail according to ZIP codes with no time pressure
  • Speed of ClosureImportance 2.8Level 3.1Level 3 looks like: Recognize a song after hearing only the first few notes
  • Auditory AttentionImportance 2.6Level 2.5Level 2 looks like: Listen to a lecture while people nearby are talking
  • Far VisionImportance 2.6Level 2.8Level 2 looks like: Read a roadside billboard
  • Time SharingImportance 2.6Level 2.8Level 3 looks like: Watch street signs while driving at 30 miles an hour
  • Mathematical ReasoningImportance 2.5Level 2.5Level 1 looks like: Determine how much 20 oranges will cost when they are priced at 5 for 4 dollars
  • Hearing SensitivityImportance 2.3Level 2.0Level 2 looks like: Notice a doorbell ringing
  • Number FacilityImportance 2.1Level 2.5Level 3 looks like: Calculate a discounted price
  • Visual Color DiscriminationImportance 2.1Level 1.9Level 1 looks like: Separate laundry into colors and whites
  • Trunk StrengthImportance 2.0Level 1.9Level 2 looks like: Sit up in an office chair
  • VisualizationImportance 2.0Level 2.1Level 2 looks like: Imagine how to place paper in a printer so that the letterhead comes out on top
  • Explosive StrengthImportance 1.9Level 1.0Level 2 looks like: Hit a nail with a hammer
  • Gross Body CoordinationImportance 1.9Level 0.9
  • Gross Body EquilibriumImportance 1.9Level 0.9
  • Reaction TimeImportance 1.9Level 1.0Level 2 looks like: Start to slow down the car when a traffic light turns yellow
  • Response OrientationImportance 1.9Level 1.4Level 2 looks like: When a doorbell and phone ring at the same time, quickly select which to answer first
  • Static StrengthImportance 1.9Level 1.3Level 1 looks like: Push an empty shopping cart
  • Finger DexterityImportance 1.6Level 1.1Level 2 looks like: Put coins in a parking meter
  • StaminaImportance 1.6Level 0.6Level 1 looks like: Walk 1/4 mile
  • Wrist-Finger SpeedImportance 1.3Level —
  • Depth PerceptionImportance 1.1Level —
  • Dynamic StrengthImportance 1.1Level —
  • Extent FlexibilityImportance 1.1Level —
  • Manual DexterityImportance 1.1Level —
  • Multilimb CoordinationImportance 1.1Level —
  • Speed of Limb MovementImportance 1.1Level —
  • Arm-Hand SteadinessImportance 1.0Level —
  • Control PrecisionImportance 1.0Level —
  • Dynamic FlexibilityImportance 1.0Level —
  • Glare SensitivityImportance 1.0Level —
  • Night VisionImportance 1.0Level —
  • Peripheral VisionImportance 1.0Level —
  • Rate ControlImportance 1.0Level —
  • Sound LocalizationImportance 1.0Level —
  • Spatial OrientationImportance 1.0Level —

Work activities

Kinds of activity the work is made of.

  • Assisting and Caring for OthersImportance 4.6Level 5.5Level 4 looks like: Help a medical patient find in-home assistance or healthcare
  • Communicating with Supervisors, Peers, or SubordinatesImportance 4.6Level 4.8Level 4 looks like: Report the results of a sales meeting to a supervisor
  • Documenting/Recording InformationImportance 4.6Level 4.8Level 4 looks like: Document the results of a crime scene investigation
  • Establishing and Maintaining Interpersonal RelationshipsImportance 4.5Level 5.5Level 4 looks like: Maintain good working relationships with almost all coworkers and clients
  • Making Decisions and Solving ProblemsImportance 4.5Level 5.4Level 4 looks like: Select the location for a major retail store
  • Getting InformationImportance 4.3Level 5.2Level 4 looks like: Review a budget
  • Organizing, Planning, and Prioritizing WorkImportance 4.3Level 4.9Level 4 looks like: Plan and adjust a personal to-do list according to changing demands
  • Developing Objectives and StrategiesImportance 4.2Level 4.5Level 4 looks like: Develop the plan to complete the merger of two organizations over a 3-year period
Show all 41
  • Evaluating Information to Determine Compliance with StandardsImportance 4.2Level 4.3Level 4 looks like: Evaluate a complicated insurance claim for compliance with policy terms
  • Identifying Objects, Actions, and EventsImportance 4.2Level 5.5Level 4 looks like: Judge the suitability of food products for an event
  • Providing Consultation and Advice to OthersImportance 4.2Level 4.4Level 4 looks like: Recommend a new software package to increase operational efficiency
  • Resolving Conflicts and Negotiating with OthersImportance 4.2Level 4.3Level 4 looks like: Get two subordinates to agree about vacation schedules
  • Communicating with People Outside the OrganizationImportance 4.1Level 4.7Level 4 looks like: Present information to potential clients about available services
  • Interpreting the Meaning of Information for OthersImportance 4.0Level 3.8Level 4 looks like: Interpret how foreign tax laws apply to U.S. exports
  • Processing InformationImportance 4.0Level 4.7Level 4 looks like: Calculate the adjustments for insurance claims
  • Updating and Using Relevant KnowledgeImportance 4.0Level 4.8Level 4 looks like: Keep current on changes in maintenance procedures for repairing sports cars
  • Scheduling Work and ActivitiesImportance 3.9Level 4.5Level 4 looks like: Prepare the work schedule for salesclerks in a large retail store
  • Thinking CreativelyImportance 3.9Level 5.0Level 4 looks like: Adapt popular music for a high school marching band
  • Working with ComputersImportance 3.9Level 3.2Level 4 looks like: Write software for keeping track of parts in inventory
  • Judging the Qualities of Objects, Services, or PeopleImportance 3.8Level 4.5Level 4 looks like: Determine the value of property lost in a fire
  • Training and Teaching OthersImportance 3.8Level 4.3Level 4 looks like: Teach a social sciences course to high school students
  • Coaching and Developing OthersImportance 3.7Level 4.4Level 4 looks like: Provide on-the-job training for administrative workers
  • Analyzing Data or InformationImportance 3.5Level 4.3Level 4 looks like: Determine the interest cost to finance a new building
  • Monitoring Processes, Materials, or SurroundingsImportance 3.5Level 4.3Level 4 looks like: Test electrical circuits
  • Guiding, Directing, and Motivating SubordinatesImportance 3.4Level 3.6Level 4 looks like: Manage a small team of employees in a dynamic workplace
  • Developing and Building TeamsImportance 3.1Level 3.3Level 4 looks like: Lead an assembly team in an automobile plant
  • Performing for or Working Directly with the PublicImportance 3.1Level 3.2Level 4 looks like: Sell shoes in a crowded shoe store
  • Performing Administrative ActivitiesImportance 3.0Level 3.0Level 4 looks like: Complete tax forms for a small business
  • Selling or Influencing OthersImportance 2.9Level 2.7
  • Coordinating the Work and Activities of OthersImportance 2.6Level 2.9
  • Estimating the Quantifiable Characteristics of Products, Events, or InformationImportance 2.6Level 2.8
  • Monitoring and Controlling ResourcesImportance 2.5Level 2.1Level 1 looks like: Work as a server responsible for keeping track of utensils
  • Operating Vehicles, Mechanized Devices, or EquipmentImportance 2.0Level 1.1Level 1 looks like: Drive a car
  • Performing General Physical ActivitiesImportance 1.9Level 1.7Level 1 looks like: Walk between workstations in a small office
  • Staffing Organizational UnitsImportance 1.9Level 1.4Level 1 looks like: Work in a position that has minimal staffing requirements
  • Controlling Machines and ProcessesImportance 1.7Level 0.9Level 1 looks like: Operate a cash register
  • Handling and Moving ObjectsImportance 1.7Level 1.4Level 1 looks like: Change settings on copy machines
  • Inspecting Equipment, Structures, or MaterialsImportance 1.6Level 0.7Level 1 looks like: Check that doors to building are locked
  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and EquipmentImportance 1.5Level —
  • Repairing and Maintaining Electronic EquipmentImportance 1.4Level —
  • Repairing and Maintaining Mechanical EquipmentImportance 1.3Level —

Work context

The conditions most characteristic of the work, on O*NET's 1–5 context scale.

  • Face-to-Face Discussions with Individuals and Within Teams5.0
  • E-Mail4.9
  • Contact With Others4.8
  • Telephone Conversations4.8
  • Indoors, Environmentally Controlled4.6
  • Work With or Contribute to a Work Group or Team4.5
  • Time Pressure4.4
  • Determine Tasks, Priorities and Goals4.3
  • Freedom to Make Decisions4.3
  • Dealing With Unpleasant, Angry, or Discourteous People4.1

Technology

24 tools

Software used in this work. In demand: among the tools job postings for this occupation name most. Hot: often named in job postings across the economy.

In demand (3)

  • Microsoft Excelhot
  • Microsoft Office softwarehot
  • Microsoft Outlookhot

Hot (4; 3 more marked hot above)

  • Adobe Acrobat
  • Microsoft PowerPoint
  • Microsoft SharePoint
  • Microsoft Word
Other tools (17)
  • Adobe PageMaker
  • Client records software
  • Corel WordPerfect Office Suite
  • Database software
  • Email software
  • Information presentation software
  • James Frazier Associates DataStart
  • Medical condition coding software
  • Medical procedure coding software
  • Microsoft Internet Explorer
  • Microsoft Publisher
  • Netscape Navigator
  • Patient electronic medical record EMR software
  • Scheduling software
  • Social Solutions ETO
  • Social Work Software ClientTouch
  • Web browser software

Related occupations

O*NET's own list of the occupations most related to this one, closest first.

ESCO equivalents

From the official ESCO–O*NET crosswalk, strongest match first. A broader occupation takes in this one; a narrower one is a part of it.

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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.