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Occupation AtlasShuttle Drivers and Chauffeurs

O*NET · 53-3053.00

Shuttle Drivers and Chauffeurs

Drive a motor vehicle to transport passengers on a planned or scheduled basis. May collect a fare. Includes nonemergency medical transporters and hearse drivers.

Also called Airport Apron Bus Driver · Airport Shuttle Driver · Airside Transfer Bus Driver · Chauffeur · Corporate Driver · Courtesy Car Driver · Courtesy Van Driver · Crew Car Driver
23 more

Driver · Escort Car Driver · Family Driver · Funeral Car Chauffeur · Funeral Car Driver · Hearse Driver · Hotel Shuttle Driver · Limo Driver · Limo Driver (Limousine Driver) · Livery Car Driver · Motor Coach Chauffeur · Motor Coach Driver · Rehabilitation Driver · Shuttle Bus Driver · Shuttle Driver · Special Client Bus Driver · Special Needs Bus Driver · Transportation Driver · Transporter · Van Delivery Driver · Van Driver · Vehicle Operator · Wheelchair Van Driver

Job Zone 2 — Some Preparation NeededHolland code RCS35 skills on file

Compare with another occupationCompare with Bus Drivers, School

Job Zone

  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Zone 2: Some Preparation Needed

Some preparation. Usually a high school diploma, some previous work-related skill or experience, and a few months to a year of training with experienced workers.

Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.

Occupational interest profile

RCSRealistic · Conventional · Social — the three strongest interests, in order

  • R Realistic6.50
  • C Conventional4.16
  • S Social3.04
  • E Enterprising2.12
  • I Investigative1.00
  • A Artistic1.00

RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.

Education and experience

The education level respondents say the job requires, and the most common answer for experience and training.

  • Less than a High School Diploma17%
  • High School Diploma or the equivalent56%
  • Some College Courses26%
Related work experience
Over 2 years, up to and including 4 years (28%)
On-site or in-plant training
Up to and including 1 month (60%)
On-the-job training
Anything beyond short demonstration, up to and including 1 month (38%)

Typically associated skills

All 35 O*NET skills, most important first. Importance (1–5) says how much a skill matters here; level (0–7) says how much of it the work calls for, with O*NET's example of a nearby level. Neither is a proficiency rating of a person.

  • Active Listeningbasic3.42.9Level 2 looks like: Take a customer's order
  • Monitoringbasic3.33.1Level 4 looks like: Monitor a meeting and revise the agenda to ensure important topics are discussed
  • Critical Thinkingbasic3.32.9Level 2 looks like: Determine whether a subordinate has a good excuse for being late
  • Operation and Control3.32.4Level 2 looks like: Navigate the settings on an office printer to print on both sides of the paper
  • Social Perceptiveness3.13.0Level 2 looks like: Notice that customers are angry because they have been waiting too long
  • Service Orientation3.12.8Level 2 looks like: Ask customers if they would like a cup of coffee
  • Speakingbasic3.12.8Level 2 looks like: Greet tourists and explain tourist attractions
  • Operations Monitoring3.12.4Level 2 looks like: Monitor completion times while running a computer program
  • Coordination2.92.9Level 2 looks like: Schedule appointments for a medical clinic
  • Reading Comprehensionbasic2.92.8Level 2 looks like: Read step-by-step instructions for completing a form
  • Time Management2.92.6Level 2 looks like: Keep a monthly calendar of appointments
  • Judgment and Decision Making2.82.5Level 2 looks like: Decide how scheduling a break will affect work flow
Show the other 23
  • Active Learningbasic2.62.4Level 2 looks like: Think about the implications of a news article for job opportunities
  • Writingbasic2.52.8Level 2 looks like: Write down a guest's order at a restaurant
  • Complex Problem Solving2.42.4Level 2 looks like: Lay out tools to complete a job
  • Persuasion2.42.4Level 2 looks like: Solicit donations for a charity
  • Quality Control Analysis2.41.9Level 2 looks like: Inspect a draft email for errors (e.g., grammar, punctuation)
  • Troubleshooting2.41.9Level 2 looks like: Identify the source of a leak by looking under a machine
  • Negotiation2.32.4Level 2 looks like: Present justification to a manager for altering a work schedule
  • Learning Strategiesbasic2.32.1Level 2 looks like: Learn a different method of completing a task from a coworker
  • Equipment Maintenance2.31.8Level 2 looks like: Add oil to an engine as indicated by a warning light
  • Instructing2.12.4Level 2 looks like: Instruct a new employee in the use of a timekeeping system
  • Systems Evaluation2.01.5Level 2 looks like: Determine why estimates for the time to complete a task are overly optimistic
  • Mathematicsbasic1.91.5Level 2 looks like: Count the amount of change to be given to a customer
  • Repairing1.91.5Level 2 looks like: Tighten a screw to get a door to close properly
  • Systems Analysis1.91.4Level 2 looks like: Determine how loss of a team member will affect the completion of a job
  • Management of Personnel Resources1.81.6Level 2 looks like: Encourage a coworker who is having difficulty finishing a project
  • Equipment Selection1.61.0Level 2 looks like: Select a tool to adjust a loose part on a bicycle
  • Management of Material Resources1.50.8
  • Technology Design1.50.6
  • Management of Financial Resources1.50.5
  • Operations Analysis1.3—
  • Installation1.1—
  • Programming1.1—
  • Sciencebasic1.0—

Tasks

23 core · 3 supplemental

What people in this occupation do, as O*NET records it, core tasks first by importance (1–5).

  1. Check the condition of a vehicle's tires, brakes, windshield wipers, lights, oil, fuel, water, and safety equipment to ensure that everything is in working order.4.8
  2. Comply with traffic regulations to operate vehicles in a safe and courteous manner.4.8
  3. Follow relevant safety regulations and state laws governing vehicle operation, and ensure that passengers follow safety regulations.4.8
  4. Operate vehicles with specialized equipment, such as wheelchair lifts, to transport and secure passengers with special needs.4.8
  5. Test vehicle equipment, such as lights, brakes, horns, or windshield wipers, to ensure proper operation.4.8
  6. Drive shuttle busses, limousines, company cars, or privately owned vehicles to transport passengers.4.7
  7. Perform routine vehicle maintenance, such as regulating tire pressure and adding gasoline, oil, and water.4.7
  8. Pick up and drop off passengers at regularly scheduled neighborhood locations, following strict time schedules.4.7
  9. Prepare and submit reports that may include the number of passengers or trips, hours worked, mileage driven fuel consumed, or fares received.4.7
  10. Report any vehicle malfunctions or needed repairs.4.7
  11. Communicate with dispatchers by radio, telephone, or computer to exchange information and receive requests for passenger service.4.6
  12. Notify dispatchers or company mechanics of vehicle problems.4.6
Show the other 14
  1. Pick up or meet passengers according to requests, appointments, or schedules.4.6
  2. Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.4.6
  3. Arrange to pick up particular customers or groups on a regular schedule.4.4
  4. Report delays, accidents, or other traffic and transportation situations, using telephones or mobile two-way radios.4.4
  5. Complete accident reports when necessary.4.3
  6. Read maps and follow written and verbal geographic directions.4.3
  7. Maintain knowledge of first-aid procedures.4.2
  8. Regulate heating, lighting, and ventilation systems for passenger comfort.4.2
  9. Record vehicle routes.3.9
  10. Vacuum and clean interiors, and wash and polish exteriors of automobiles.3.7
  11. Provide passengers with information or advice about the local area, points of interest, hotels, or restaurants.3.5
  12. Collect fares or vouchers from passengers, and make change or issue receipts as necessary.3.9
  13. Perform minor vehicle repairs, such as cleaning spark plugs, or take vehicles to mechanics for servicing.3.7
  14. Perform errands for customers or employers, such as delivering or picking up mail and packages.3.6

Knowledge

Bodies of knowledge the work draws on.

  • Customer and Personal Service4.65.2Level 4 looks like: Be responsible for 10 children at daycare
  • Transportation4.54.8Level 4 looks like: Drive a semi-truck through a busy city
  • Public Safety and Security4.44.9Level 4 looks like: Inspect a building site for safety violations
  • English Language3.94.1Level 4 looks like: Edit an article for a news website
  • Personnel and Human Resources3.83.7Level 4 looks like: Interview applicants for an administrative position
  • Administration and Management3.74.1Level 4 looks like: Monitor progress of a project to ensure timely completion
  • Administrative3.74.2Level 4 looks like: Type 30 words per minute
  • Education and Training3.63.6Level 4 looks like: Lead a quality improvement seminar
Show all 33
  • Production and Processing3.63.9Level 4 looks like: Supervise an appliance assembly line
  • Law and Government3.53.7Level 4 looks like: Prepare documents and title papers for the purchase of a new house
  • Psychology3.54.0Level 4 looks like: Understand the impact of alcohol on human responses
  • Communications and Media3.23.4Level 4 looks like: Host a music radio show
  • Economics and Accounting3.23.6Level 4 looks like: Develop financial investment programs for individual clients
  • Mathematics3.12.6
  • Sales and Marketing3.02.8
  • Mechanical2.92.7
  • Computers and Electronics2.62.4Level 1 looks like: Operate a media player to watch a training video
  • Foreign Language2.62.7
  • Telecommunications2.62.4Level 1 looks like: Send an email
  • Building and Construction2.52.1Level 1 looks like: Choose the proper type of wood for adding a deck onto a house
  • Design2.51.8Level 1 looks like: Draw a straight line 4 3/16 inches long
  • Engineering and Technology2.42.1Level 1 looks like: Install a door lock
  • Geography2.42.0Level 1 looks like: Know the capital of the United States
  • Therapy and Counseling2.42.1Level 1 looks like: Put ice on a sprained ankle
  • Physics2.31.4Level 1 looks like: Use a crowbar to pry open a box
  • Sociology and Anthropology2.32.7
  • Chemistry2.22.1Level 1 looks like: Use a common household bug spray
  • Medicine and Dentistry2.21.5Level 1 looks like: Use a band-aid
  • Philosophy and Theology2.21.8Level 1 looks like: Watch a TV show on family values
  • Biology2.01.4Level 1 looks like: Feed domestic animals
  • Fine Arts2.01.6Level 1 looks like: Attend a popular music concert
  • History and Archeology2.01.5Level 1 looks like: Take a class in US history
  • Food Production1.81.3Level 1 looks like: Grow herbs in the kitchen

Abilities

Enduring capacities the work calls for.

  • Far Vision4.03.6Level 4 looks like: Read the slides on a presentation from across a room
  • Near Vision4.03.1Level 2 looks like: Read indicators on the dashboard of a car
  • Control Precision3.53.3Level 4 looks like: Adjust farm tractor controls
  • Multilimb Coordination3.53.0Level 2 looks like: Row a boat
  • Depth Perception3.42.8Level 2 looks like: Merge a car into traffic on a city street
  • Oral Comprehension3.43.5Level 4 looks like: Understand a coach's oral instructions for a sport
  • Problem Sensitivity3.42.9Level 2 looks like: Recognize that an unplugged lamp won't work
  • Rate Control3.33.3Level 4 looks like: Keep up with a car that changes speed
Show all 52
  • Reaction Time3.33.6Level 4 looks like: Press a button to stop operation when a warning light goes off
  • Selective Attention3.32.9Level 2 looks like: Answer a business call with coworkers talking nearby
  • Spatial Orientation3.33.3Level 3 looks like: Find your way through a dark room without hitting anything
  • Speech Clarity3.33.0Level 4 looks like: Make stadium-wide announcements during a sporting event
  • Speech Recognition3.33.1Level 4 looks like: Identify a former customer's voice over the phone
  • Arm-Hand Steadiness3.12.8Level 2 looks like: Light a candle
  • Deductive Reasoning3.12.9Level 2 looks like: Know that a stalled car can coast downhill
  • Inductive Reasoning3.12.8Level 2 looks like: Decide what to wear based on the weather report
  • Information Ordering3.12.9Level 2 looks like: Follow the correct steps to make change
  • Oral Expression3.13.5Level 4 looks like: Give instructions to a lost motorist
  • Peripheral Vision3.12.6Level 2 looks like: Keep in step while marching in a band
  • Time Sharing3.13.1Level 3 looks like: Watch street signs while driving at 30 miles an hour
  • Auditory Attention3.02.8Level 2 looks like: Listen to a lecture while people nearby are talking
  • Night Vision3.02.4Level 2 looks like: Read street signs at dusk (just after sunset)
  • Perceptual Speed3.02.8Level 2 looks like: Sort mail according to ZIP codes with no time pressure
  • Response Orientation3.03.4Level 4 looks like: Use either the brake or gas pedal when your vehicle is skidding
  • Written Comprehension2.92.9Level 2 looks like: Understand signs on the highway
  • Flexibility of Closure2.82.8Level 2 looks like: Detect that your phone is ringing while at a concert
  • Hearing Sensitivity2.82.5Level 2 looks like: Notice a doorbell ringing
  • Manual Dexterity2.82.6
  • Trunk Strength2.82.6Level 2 looks like: Sit up in an office chair
  • Category Flexibility2.62.8Level 3 looks like: Classify flowers according to size, color, and smell
  • Finger Dexterity2.62.5Level 2 looks like: Put coins in a parking meter
  • Glare Sensitivity2.62.5Level 2 looks like: Drive on a familiar road on a cloudy day
  • Sound Localization2.62.8Level 2 looks like: Listen to a sound system to determine which speaker is working
  • Written Expression2.62.5Level 1 looks like: Write a note to remind someone to take food out of the freezer
  • Extent Flexibility2.52.6Level 2 looks like: Reach to adjust the radio in a car
  • Fluency of Ideas2.52.4Level 2 looks like: Name four different uses for a screwdriver
  • Originality2.52.5Level 2 looks like: Use a credit card to open a locked door
  • Visual Color Discrimination2.52.5Level 1 looks like: Separate laundry into colors and whites
  • Memorization2.42.6
  • Number Facility2.42.0Level 1 looks like: Add 2 and 7
  • Speed of Closure2.42.3Level 3 looks like: Recognize a song after hearing only the first few notes
  • Visualization2.42.0Level 2 looks like: Imagine how to place paper in a printer so that the letterhead comes out on top
  • Gross Body Coordination2.11.6Level 2 looks like: Get in and out of a truck
  • Static Strength2.12.1Level 1 looks like: Push an empty shopping cart
  • Dynamic Strength2.01.4Level 2 looks like: Use pruning shears to trim a bush
  • Stamina2.01.1Level 1 looks like: Walk 1/4 mile
  • Gross Body Equilibrium1.91.5Level 2 looks like: Stand on a ladder
  • Wrist-Finger Speed1.91.4Level 2 looks like: Use a screwdriver to twist in a screw
  • Mathematical Reasoning1.81.5Level 1 looks like: Determine how much 20 oranges will cost when they are priced at 5 for 4 dollars
  • Explosive Strength1.61.0Level 2 looks like: Hit a nail with a hammer
  • Speed of Limb Movement1.5—
  • Dynamic Flexibility1.3—

Work activities

Kinds of activity the work is made of.

  • Operating Vehicles, Mechanized Devices, or Equipment4.84.0Level 4 looks like: Drive an 18-wheel tractor-trailer
  • Getting Information4.54.0Level 4 looks like: Review a budget
  • Assisting and Caring for Others4.34.5Level 4 looks like: Help a medical patient find in-home assistance or healthcare
  • Inspecting Equipment, Structures, or Materials4.23.8Level 4 looks like: Inspect equipment in a chemical processing plant
  • Communicating with Supervisors, Peers, or Subordinates4.03.8Level 4 looks like: Report the results of a sales meeting to a supervisor
  • Identifying Objects, Actions, and Events4.04.2Level 4 looks like: Judge the suitability of food products for an event
  • Monitoring Processes, Materials, or Surroundings4.03.7Level 4 looks like: Test electrical circuits
  • Performing for or Working Directly with the Public3.94.0Level 4 looks like: Sell shoes in a crowded shoe store
Show all 41
  • Documenting/Recording Information3.83.3Level 4 looks like: Document the results of a crime scene investigation
  • Evaluating Information to Determine Compliance with Standards3.73.5Level 4 looks like: Evaluate a complicated insurance claim for compliance with policy terms
  • Making Decisions and Solving Problems3.43.8Level 4 looks like: Select the location for a major retail store
  • Updating and Using Relevant Knowledge3.44.0Level 4 looks like: Keep current on changes in maintenance procedures for repairing sports cars
  • Organizing, Planning, and Prioritizing Work3.33.5Level 4 looks like: Plan and adjust a personal to-do list according to changing demands
  • Establishing and Maintaining Interpersonal Relationships3.23.6Level 4 looks like: Maintain good working relationships with almost all coworkers and clients
  • Performing General Physical Activities3.23.3Level 4 looks like: Paint the outside of a house
  • Resolving Conflicts and Negotiating with Others3.23.0Level 4 looks like: Get two subordinates to agree about vacation schedules
  • Communicating with People Outside the Organization3.12.6
  • Repairing and Maintaining Mechanical Equipment3.12.4Level 1 looks like: Make simple, external adjustments to a door hinge with ordinary hand tools
  • Coaching and Developing Others3.02.9
  • Judging the Qualities of Objects, Services, or People3.02.7
  • Scheduling Work and Activities3.03.1Level 4 looks like: Prepare the work schedule for salesclerks in a large retail store
  • Estimating the Quantifiable Characteristics of Products, Events, or Information2.82.5Level 1 looks like: Estimate the size of household furniture to be shipped
  • Providing Consultation and Advice to Others2.82.0Level 1 looks like: Work in a position that requires little advising of others
  • Training and Teaching Others2.82.8
  • Developing and Building Teams2.72.3Level 1 looks like: Encourage two coworkers to stick with a tough assignment
  • Performing Administrative Activities2.71.9Level 1 looks like: Complete routine paperwork
  • Processing Information2.73.0Level 4 looks like: Calculate the adjustments for insurance claims
  • Handling and Moving Objects2.63.2Level 4 looks like: Arrange books in a library
  • Thinking Creatively2.62.2Level 1 looks like: Change the spacing on a printed report
  • Working with Computers2.62.2Level 1 looks like: Enter employee information into a database
  • Controlling Machines and Processes2.52.4Level 1 looks like: Operate a cash register
  • Coordinating the Work and Activities of Others2.52.1Level 1 looks like: Exchange information during a shift change
  • Developing Objectives and Strategies2.51.9Level 1 looks like: Plan the holiday schedule for an airline workforce
  • Analyzing Data or Information2.41.9Level 1 looks like: Skim a short article to gather the main point
  • Monitoring and Controlling Resources2.31.3Level 1 looks like: Work as a server responsible for keeping track of utensils
  • Interpreting the Meaning of Information for Others2.21.5Level 1 looks like: Interpret a blood pressure reading
  • Repairing and Maintaining Electronic Equipment2.22.1Level 1 looks like: Use display settings to adjust a television picture
  • Guiding, Directing, and Motivating Subordinates2.12.0Level 1 looks like: Work occasionally as a backup supervisor
  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment1.91.4Level 1 looks like: Specify the lighting for a work area
  • Staffing Organizational Units1.90.9Level 1 looks like: Work in a position that has minimal staffing requirements
  • Selling or Influencing Others1.71.1Level 1 looks like: Convince a coworker to assist with an assignment

Work context

The conditions most characteristic of the work, on O*NET's 1–5 context scale.

  • In an Enclosed Vehicle or Operate Enclosed Equipment5.0
  • Physical Proximity4.5
  • Deal With External Customers or the Public in General4.4
  • Outdoors, Exposed to All Weather Conditions4.4
  • Contact With Others4.3
  • Freedom to Make Decisions4.1
  • Impact of Decisions on Co-workers or Company Results4.1
  • Importance of Being Exact or Accurate4.1
  • Time Pressure4.1
  • Consequence of Error4.0

Technology

18 tools

Software used in this work. In demand: among the tools job postings for this occupation name most. Hot: often named in job postings across the economy.

Hot (4)

  • Facebook
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Windows
Other tools (14)
  • Actsoft Comet Tracker
  • AOL MapQuest
  • Digital Dispatch
  • Easy Dispatch
  • EventHelix WebTaxi
  • Global positioning system GPS software
  • GPC Autocab
  • Mobile Knowledge Cabmate
  • PC Dispatch
  • Penchant Software dispatchOffice
  • Piccolo Software PiccoloTaxi
  • TranWare Enterprise Suite
  • TSS Wireless Fleet Management Suite
  • Web browser software

Related occupations

O*NET's own list of the occupations most related to this one, closest first.

  1. Taxi Drivers
  2. Bus Drivers, Transit and Intercity
  3. Light Truck Drivers
  4. Parking Attendants
  5. Heavy and Tractor-Trailer Truck Drivers
  6. Passenger Attendants
  7. Dispatchers, Except Police, Fire, and Ambulance
  8. Railroad Conductors and Yardmasters
  9. Subway and Streetcar Operators
  10. Bus Drivers, School

ESCO equivalents

From the official ESCO–O*NET crosswalk, strongest match first. A broader occupation takes in this one; a narrower one is a part of it.

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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.