Occupation AtlasSkillsinterpret customer non-verbal communication
Skill · Occupation Atlas
interpret customer non-verbal communication
Needed by 2 occupations in ESCO.
Occupations that list it
Essential first, then O*NET-rated by importance, then optional. 2 in all.
ESCO's essential and optional tags describe how its taxonomy relates a skill to an occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role. O*NET importance says how much a skill matters in an occupation, from 1 to 5; it is not a proficiency level.
Often appears with
Skills most often needed alongside it, with how many occupations need both.
- act reliably2
- advise customers on the product range of railway companies2
- communicate with customer service department2
- identify customer's needs2
- persuade clients with alternatives2
- provide high quality customer service2
- react calmly in stressful situations2
- achieve sales targets1
- act with a high level of safety awareness1
- adapt communication style according to recipient1
- apply numeracy skills1
- assist passengers1
- collect customer data1
- communicate clearly with passengers1
This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.