Occupation Atlasrailway sales agent
ESCO · http://data.europa.eu/esco/occupation/9a99a5fe-875d-49b2-9b53-cc1b73be1659
railway sales agent
Railway sales agents provide service to customers who visit the ticket counter. They provide information, handle ticket reservations, sales and refunds. They also carry out clerical duties such as maintaining the daily ticket sales balance sheet. They handle requests for seat reservations and examine diagram charts of each car on train to verify the available space on the specified train.
Job Zone
No Job Zone on file. ESCO doesn’t publish one, and this occupation has no O*NET match to borrow from.
Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.
Occupational interest profile
No interest profile on file for this occupation.
Typically associated skills
Essential (17)
ESCO's essential and optional tags describe how its taxonomy relates a skill to this occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role.
- act with a high level of safety awareness
- adapt communication style according to recipient
- advise customers on the product range of railway companies
- apply numeracy skills
- communicate clearly with passengers
- communicate with customer service department
- communicate with customers
- geographic areas
- handle petty cash
- identify customer's needs
- manage difficult clients
- persuade clients with alternatives
- process order forms with customer's information
- react calmly in stressful situations
- sell train tickets
- update message displays
- use different communication channels
Closest occupations
Compare any occupation →ESCO occupations that share the most of this occupation's 17 essential skills. A plain count, not a hidden score.
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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.