Occupation AtlasICT operations manager
ESCO · http://data.europa.eu/esco/occupation/f0ca39a8-1e30-487c-95f9-ef2d5e734adc
ICT operations manager
ICT operations managers coordinate ICT services and infrastructure ensuring that the organisation has the required infrastructural resources. They also plan and monitor stages of either a business process or a computer process, negotiate contracts and take mitigation action in case of non-fulfilment of agreements. They oversee the day-to-day tasks involving infrastructure components, ICT systems and software.
Compare with another occupationCompare with ICT project manager
Job Zone
- 1
- 2
- 3
- 4
- 5
Zone 4: Considerable Preparation Needed
Considerable preparation. Usually a bachelor's degree plus several years of work-related experience, knowledge, or training.
Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.
Occupational interest profile
CEIConventional · Enterprising · Investigative — the three strongest interests, in order
- C Conventional5.94
- E Enterprising5.09
- I Investigative4.49
- R Realistic2.68
- S Social2.35
- A Artistic1.47
RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.
Job Zone and interest data are borrowed from Computer and Information Systems Managers (11-3021.00): in the official ESCO–O*NET crosswalk, its close O*NET match, and the best-ranked match that has them. ESCO doesn't publish them directly.
Typically associated skills
Essential (18)
ESCO's essential and optional tags describe how its taxonomy relates a skill to this occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role.
- attend to ICT systems quality
- define technology strategy
- design process
- develop ICT workflow
- digital systems
- improve business processes
- innovation processes
- maintain relationship with suppliers
- manage budgets
- manage changes in ICT system
- manage staff
- operations management
- oversee quality control
- perform project management
- track key performance indicators
- train employees
- use ICT ticketing system
- use different communication channels
Optional (23)
- ICT process quality models
- apply organisational techniques
- comply with legal regulations
- contract law
- coordinate technological activities
- core banking software
- crowdsourcing strategy
- develop information standards
- engineering processes
- hardware components
- hardware components suppliers
- implement ICT risk management
- implement ICT security policies
- implement a virtual private network
- insourcing strategy
- manage contracts
- outsourcing strategy
- perform procurement processes
- provide cost benefit analysis reports
- recruit employees
- software components libraries
- software components suppliers
- systems development life-cycle
O*NET equivalents
From the official ESCO–O*NET crosswalk, strongest match first. A broader occupation takes in this one; a narrower one is a part of it.
Closest occupations
Compare any occupation →ESCO occupations that share the most of this occupation's 18 essential skills. A plain count, not a hidden score.
ICT project manager
5 shared · 21 more of its owndefine technology strategy, train employees, perform project management, manage budgets
ESCO · Compare
ICT change and configuration manager
4 shared · 13 more of its ownmanage changes in ICT system, digital systems, train employees, perform project management
ESCO · Compare
ICT business analysis manager
4 shared · 17 more of its owndesign process, improve business processes, define technology strategy, track key performance indicators
ESCO · Compare
operations manager
4 shared · 20 more of its ownoperations management, perform project management, manage budgets, manage staff
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gambling manager
4 shared · 22 more of its owntrain employees, perform project management, manage budgets, manage staff
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craft shop manager
4 shared · 24 more of its ownmaintain relationship with suppliers, manage budgets, manage staff, use different communication channels
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hardware and paint shop manager
4 shared · 24 more of its ownmaintain relationship with suppliers, manage budgets, manage staff, use different communication channels
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4 shared · 24 more of its ownmaintain relationship with suppliers, manage budgets, manage staff, use different communication channels
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This page includes information from the O*NET 31.0 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), used under the CC BY 4.0 license; O*NET® is a trademark of USDOL/ETA. ESCO occupations and skills are from the European Commission's ESCO classification, and the occupation crosswalk is the official ESCO–O*NET mapping by the ESCO Secretariat with USDOL/ETA. This service uses the ESCO classification of the European Commission. BlissPoint Analytics has modified all or some of this information: skill, task and descriptor ratings are rounded to one decimal, and ESCO occupations show Job Zone and interests copied from a crosswalked O*NET occupation. USDOL/ETA has not approved, endorsed, or tested these modifications.