debt collector

Job Zone

1. 1
2. 2
3. 3
4. 4
5. 5

Zone 2: Some Preparation Needed

Some preparation. Usually a high school diploma, some previous work-related skill or experience, and a few months to a year of training with experienced workers.

Job Zone is O*NET's rating of how much education, experience and training an occupation typically needs — a property of the work, not of anyone doing it.

Occupational interest profile

CESConventional · Enterprising · Social — the three strongest interests, in order

• C Conventional7.00
• E Enterprising4.36
• S Social3.26
• R Realistic2.08
• I Investigative1.00
• A Artistic1.00

RIASEC (Holland) interests on O*NET's 0–7 scale: what the work draws on, not what any individual prefers. Hover a row for what each dimension means.

Job Zone and interest data are borrowed from Bill and Account Collectors (43-3011.00): in the official ESCO–O*NET crosswalk, its exact O*NET match, and the best-ranked match that has them. ESCO doesn't publish them directly.

Typically associated skills

Essential (19)

ESCO's essential and optional tags describe how its taxonomy relates a skill to this occupation. They are not the essential functions of a job under the ADA, which an employer determines for its own role.

• assess customers
• calculate debt costs
• communicate with customers
• create solutions to problems
• credit control processes
• debt classification
• debt collection techniques
• debt systems
• enforce customer's debt repayment
• facilitate official agreement
• have computer literacy
• keep task records
• maintain client debt records
• perform debt investigation
• pose questions referring to documents
• process payments
• secure sensitive customer's information
• show diplomacy
• use communication techniques